Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9508 reviews
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Dec 02, 2025Sunny skies and warm, friendly staff
The rooms were nice, the bed was comfy, and the grounds were very well maintained. The beach was beautiful for the first half of the week and then the seaweed came in. They tried to clean it but the seaweed won. The lagoon has a net to keep the seaweed out so it was very pleasant to swim there. I will definitely return to this resort for the staff. They were helpful, warm and a joy to talk with. Our maid, Yokennedy, really saved us! We left our safe open and we she saw it, she took action to make sure our belongings were protected! I really appreciate her honesty and concern! Our butlers, Alexander and Dieby were outstanding! They were friendly and expertly took care of needs. Our favorite bar tenders were Hector from the lobby and Jhon from the Privilege pool. They just brought a fun energy to the day and we looked forward to seeing their bright smiles. Ana Christina from the Privilege restaurant was my Spanish coach for the week. When I told her I was learning Spanish she helped me practice daily! She was fun and a great teacher!
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Dec 01, 2025
Victor Barreo from beso pool punta cana
We had an amazing experience at Beso Pool Punta Cana thanks to Victor Barreo. He took such great care of us every single day. Victor was incredibly nice, kind, and attentive always making sure we had everything we needed and creating a fun, relaxing atmosphere. Truly one of the highlights of our trip. Highly recommend his service!
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Dec 01, 2025
Nice Hotel
Just returned from a 8 night stay here my totally honest opinion is really great if you want a nice relaxing break but be prepared to tip ! as the service improves a lot. we upgraded to a swim up room and in the el besto side and it was worth every doller (they wanted 800 i said way to much and after a chat to the manager it was down to 500 } we had access to the beach restaurant for breakfast and this was amazing . we ate at 4 of the al a carte places and was fantastic apart from the Blue Moon the "romantic " one ....we ordered our dinner at 7.30 and walked out at 9 pm without even a bread roll ! the manager dragged us back in said he was sorry and brought us starter and main course at the same time !! was absolutely awful and we left and went to the buffet. the hotel is very isolated and if you want to go out its a taxi ride anywhere ! the main beach does not look like the photos and in not useable at all. the bay to the left of the hotel is very nice.
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Nov 30, 2025A 2 year girl almost got kidnapped from the waterpark. Thanks to security who stopped the couple.
A few points to share during a family stay ( 2 adults and a 4 year old) of a total of 9 nights. Positive: - the lobby is impressive - the lazy river is awesome - the family room upstairs is super cool with many items for various ages + adults - the pools are great - the beach is full of sea weed but to the left of the resort there is a nice area with a boom that stop the sea weed. LESS positive: - a child (a girl) of 2 years of age almost got stolen from the water park on Nov 27th by two people pretending to be a son and a mom. The resort security took care of the them in timely manner. We would advise to keep your eyes on your kids at all times just to make sure they don't get kidnapped. - This was a trip to celebrate my wife's birthday and the Guest Services forgot to send a cake to the room or to give any sign of the celebration acknowledgement on the day. No cake, no card in the room. - This is not a 5 star resort. A 4 star would be better aligned with the amenities and the overall value. - Our room is moldy. See attached a photo of my wife's cosmetics bag after 3 days sitting in the bathroom.
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Nov 30, 2025Wonderful Resort
We had a wonderful week. Our butler Deiby Santana was excellent! Responded quickly and efficiently. Although the resort is very nice, the cleaning of the beach area could’ve done quicker. We also had a bad experience at the Bluemoon restaurant…we waited forever for drinks, bread and our diner was cold. We were there a total of 3 hours and it wasn’t enjoyable. The place was overbooked and understaffed.
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.