Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9663 reviews
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Jan 31, 2026Massive resort with lots of facilities like Centerparcs in the sun
Great resort overall . We spent a week here after a fantastic week cruise to the ABC islands . Whilst classed as 5 Star this is based on all the facilities available and not so much the service which was mixed and very slow particularly in the main buffet restaurant. We stayed on the El Beso side (adult only ) which was great as had our own restaurant and beach bar where nightly entertainment took place ( silent disco , violinist, saxophonist, bingo ) . We were also able to use all the wider hotel facilities such as lazy river , 19 restaurants, 13 bars ( including lovely piano bar with great cocktails ) , theatre with nightly shows ( magic show was great ), gym , tennis courts , bowling alley , separate disco . My only complaint is the lack of available sunbeds in the El Beso pool area as these were all taken by 7:30 in a morning despite numerous signs stating do not reserve ! Most were never used all day . The same happened at the beach too . More control needed . Thankfully our balcony (17204) was in the sun until 1pm every day and we managed to get a bed or 2 on the beach later in the day . The room has a coffee machine but no decaffeinated coffee anywhere on the resort . Thankfully we took our own . The best restaurants in my opinion were Blue Moon ( rack of lamb and french onion soup) and Route 66 ( American diner) . The cookies in Mikes coffee shop were amazing Beach - yes there was seaweed but they tried to clear it every day and whilst the main sea was very rough ( red flag) , the lagoon was much calmer . You could also walk to the next few resorts which was a decent walk but lots of rubbish and plastic washed up Excursion- brilliant trip to monkey land and jungle buggies TIP take flat shoes as it’s a massive resort so a long way to walk around albeit beautiful surroundings . If you’re feeling lazy they do have a shuttle service around the resort too
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Jan 30, 2026Elizabeth Flora is the BEST BUTLER!
This was the best time at El Faro! I’m a h10 member so I have been many times. The beach is beautiful as always but unfortunately there’s always some issues with check in or room etc. Elizabeth Flora was my butter and she went ABOVE & BEYOND! This was the smoothed trip yet. She was great about following up & handling things. Shes a great listener and pays attention- on top of being a very intelligent and kind woman. Thank you Elizabeth for taking such great care of us! See you next time.
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Jan 30, 2026
Great resort for winter sun, loads of entertainment day and night
Me and my friend visited for 2 weeks in Jan and we have had a great holiday. The resort is huge (approx 2000 guests) there is adults only (if you want this option book prior as it was about £80 before but approx $250 dollars here. There are lots of different room options and drinks packages. Our room was great with a big bathroom and very comfy bed, the cleaning was a little slapdash at times! The resort really caters for everyone. There are buggies constantly with bus stops, the beach is flat and has wooden slats for wheel chairs, ramps everywhere around the resort too. The hotel is doing a lot to keep the beach clean as a lot of seaweed is being washed up, so sometimes they have a digger. If you keep walking round there is a beautiful lagoon where the water is calm and clear. There is a lighthouse which has a lift, this offers amazing 360 views especially at sunset. The pools all have swim up bars, some have noisy (very fun) entertainment and some are more chilled, there is also a very cool water park style pool for kids. We loved the lazy river, go at lunchtime or after 5 if it’s too busy. The restaurants are all excellent, our favourite was Sukura (Japanese, Benihana style), Blue Moon (French) and the steakhouse food was fabulous. The lobby bar was our favourite, best cocktails and the bar staff were so welcoming and friendly, and also a very sophisticated piano bar. There are entertainment options day and night. Shows in the theatre, a lively square with live music, karaoke, silent disco, bingo etc. there is also nightly entertainment at the beach including a beach party with fire dancers. They have a lovely large spa and we booked in for a massage and facial deal which was good value. The only let down was the day sauna wasn’t working and my friend had a pedicure which wasn’t good at all. Take cash for tipping and you’ll get good service around the hotel especially at the bars.
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Jan 29, 2026
Amazing
Ocean el faro is the best place to spend your holiday ..here we find ROBERTO a very very very nice and professional guy , we love him very much and we definitely come back on this place because Roberto make our holiday the best in our life ! Love you guys
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Jan 29, 2026
Amazing
Best experience in my life! The hotel is amazing, the entertainment team is top and Roberto is the best of the best!🤩 and Stephany ,gerson
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.