Ocean Key Resort and Spa, a Noble House Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4926 reviews

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  Wonderful Ocean Key Resort!

  A lovely experience at Ocean Key Resort. Clean, great location, beautiful room and excellent staff at every interaction. So glad we chose Ocean Key!

  Dec 10, 2025
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  Lower Your Expectations from What’s Advertised

  Not on par with other Amex Hotel Collection properties. Photos do not represent the current state of the property. -Paint peeling/missing in many areas- seems like they may have used interior paint outdoors so everything gets sticky when it rains and has started peeling. -Dirty towels used on the floor of pool bathrooms to prevent slipping (all 3 days we were there). -Windows are not soundproof, so you will hear every bit of the live music from the venue and public parking next door. -Pool is only open until sunset (5:30pm when we were there) -Exterior hallways were consistently dirty and there are some very happy/established bees/hornets on the 5th floor our entire stay. -Room styles/windows/decor and hotel layout are fairly dated but the guest room bathrooms appear to have been updated in the past 5 years and the room itself was clean. Dining: -No breakfast room service or restaurant until 8am. -Caution to Amex folks- they charge gratuity for breakfast benefit, so you will be on the hook for $10-15 per meal depending what you get. -Food options were varied and if good quality. Pool bar staff was friendly and attentive. Fire alarm went off at 6:30am one morning. We got a text an hour later essentially saying “oops, but at least it works!” which was honestly worse than not acknowledging it at all. Many staff members were quite lovely. However, we stayed at another hotel for the first half of our visit, which for half the price, was only two blocks further from Duval, quieter, cleaner, more modern and with equally friendly staff.

  Dec 09, 2025
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  Beautiful well managed, and staff resort in a great Key West location.

  First time guest at Ocean Key hotel and resort, but not the first time in Key West. The resort exceeded our expectations in every way. Very clean, well managed and staffed with kind and friendly employees. The rooms were beautiful, pool and restaurant were great. Didn’t have the time on this trip to try the spa services but will on our next visit to Key West as we will absolutely be staying there again. On a final note the ocean views were Very nice and the resort is ideally located close to great restaurants and activities.

  Dec 07, 2025
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  A vibrant luxurious getaway

  We had a fantastic stay at Ocean Key Resort. From the moment we stepped foot on the property, we knew we made the right choice. The property is beautiful, the location is in walking distance to so many attractions, and the staff are friendly and welcoming. We stayed in an Island View Junior Suite and we loved waking up to seeing cruise ships every morning. Our kids said that the pullout sofa was comfortable and they loved having 2 TVs in the room. The bathroom is spa like and spacious - love the waterfall shower! The pool has a nice bar and is a great spot to watch the sunset - or you can grab a table at Sunset Pier. We also had brunch at Hot Tin Roof, which is excellent. We can't wait to come back!

  Dec 01, 2025
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  Friends in the Keys

  Ocean Key always comes through for us. We got a 2 bedroom suite upgrade, early and late checkout, breakfast and property credit. Membership has its benefits!!! John, Craig and the team are all awesome!

  Nov 24, 2025