• Welcome Privilege gift
• Welcome bottle of wine
• Privilege Lounge
• Concierge Service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service
• Private Beac and pool areah with exclusive sun loungers, Balinese beds and private waiter service
Important Information: More details and redemption information will be provided by the hotel at check-in
Resort Details
- Blue MoonRomantic à la carte restaurant with international signature cuisine. Open for dinner only.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. Gentlemen are asked to wear shirts with sleeves.
Smart clothing is recommended for dinners in the Blue Moon Restaurant. Gentlemen are asked to wear long trousers and shirts with sleeves. - Dolce VitaA la carte Italian cuisine. For guests in the Privilege categories. Privilege service breakfast is also available.Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- El CharroBuffet lunch and Mexican a la carte dinner.
- Fresco Juice BarSelection of seasonal fresh fruit juices.
- La HaciendaBuffet restaurant featuring international cuisine with show cooking.Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- Lobby BarLobby Bar.
- Mike's CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot.
- Pool barLocated in the hotel pool, it offers a variety of cocktails throughout the day.
- Privilege LoungeWith a terrace facing the sea, it offers a variety of snacks and cocktails throughout the day.
- Sports BarSports Bar.
- Various Lounges/Bars- Aqua Lounge
- Lobby Bar
- Swim-Up Bar - YookosoJapanese restaurant open for dinner.
Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children not allowed
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children not allowed
- Concierge desk
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- - Package Wish: Complimentary
- Package Silver: Fees apply
- Package Golden: Fees apply
- Package Platinum: Fees apply
Package rates are subject to change. 10 person minimum. Some include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 2 pools on-site. One main pool used for activities and one relaxing pool with Jacuzzi and swim-up bar.
- Sauna †
- Spa †
- Tennis court
There are 3 tennis courts.
- Golf †Golf course located within a mile of property.
- On-site Entertainment-Different theme shows on-site daily at the theater as well as adjoining dance floor to enjoy nightly.
-Live music.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12049 reviews
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Dec 03, 2025Best Entertainment Team!
Another of many excellent trips to this resort. We keep returning becasue the staff is incredible. Kenddell Sansores is the best on the entertainment team and has become like family to us. Miguel at the pool bar always takes good care of us. The hotel is clean, the food is better than most all inclusives. I highly recommend this as a great adult getaway spot!
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Dec 03, 2025
Always enjoyable
We recently visited Ocean Maya for the second time after enjoying our first trip in 2024. We enjoyed it just as much, if not more, this time around. The food is great, and a nice variety. The staff all around makes an effort, and all are very friendly. In particular, the entertainment team is fantastic. Kenddell on the entertainment team is funny, energetic, and makes you feel like family, making every activity he is involved in fun. Service and atmosphere are fantastic, the resort is laid out beautifully, and we would not hesitate to visit again.
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Dec 02, 2025The good and the bad
Ocean Maya Royale delivers exceptional value for the price, easily one of the most reasonable resorts you’ll find. The food ranges from good to very good, especially when you factor in the cost, and the overall atmosphere is welcoming and relaxed. The staff and vibe team are truly outstanding—Kenddell in particular deserves special praise. He’s the kind of person who’s always smiling, always lifting the energy of everyone around him, and can brighten even the darkest night with his attitude. The coatis and other wildlife roaming the property add a fun reminder that you’re far from the Midwest. That said, the resort is starting to show its age. Some areas—both inside and outside the rooms—have chipped or discolored paint, and a few pieces of furniture feel worn. The biggest disappointment was the spa: the hydrotherapy area is underwhelming, and although we paid for an 80-minute massage, we only received 50 minutes and were not offered any partial refund. Despite these issues, the value, food, and especially the incredible staff still made for an enjoyable stay.
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Dec 02, 2025
KENDELL IS THE BEST!
It was amazing!! This was our third time back and everyone was amazing as always! Kendell is beyond amazing and always goes above and beyond!!! Honestly Kendall is the main reason we go back!! We have also made some friends that we still stay in touch with once we go back to our own states/countries. We always recommend OMR to everyone who asks about our mexico trips. We cant wait to go back next year!!
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Dec 02, 2025
Would go back in a flash! Great place for quiet vibes!
I stayed here for a week with my daughter from November 24th-December 1st. Here is the following breakdown: LOVE Mike's coffee; that place alone would have me coming back again! Pros: Service and staff = excellent Rooms = extremely clean with a daily stocked fridge. Nice set up with 2 sinks and a roomy shower. Pool = 1 huge relaxing pool and love the idea of a second activity pool with music. Great choice to do games, aquagym and then go relax on the quiet pool. Activities = great choice of activities with a vested entertaiment team. Shout out to Kendall and Moises. Food: Buffet = very satisfying. Some items better than others but lots to try. Japanese = usual show, great salmon kebabs. You could also go anytime and sit at the counter for wonderful sushi. Italian = pasta was very flavorful but found the Osso Bucco quite fatty. Mexican = did not try this one as had great tacos, i.e. fish, shrimp, beef, pork during lunch. Blue Moon = wonderful raclette (ate it twice), great steak but had to return the coq au vin as chicken was very dry. Braised ribs were good. Nightime activities = fairly quiet, however fire show was great! Beach = on cloudy days, dark water HOWEVER had 2-3 days where the water was emerald green with a nice sandy bottom. Very few rocks (more like peddles) and no seaweed. Cons: Pool = the quiet pool should have a handle with stairs as was difficult for people with mobility issues. The quiet pool had 2 ladders and a slope to go in but no ramp. The activity pool had 2 sets of stairs with a ramp. Room = ground level patios could do with a ramp for more privacy.
- AdvisoryOcean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
- Advisory- Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 51.00 Mexico Pesos (approx. $2.74 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. This Hotel does not accept spring break groups or spring break individuals. For travel between Feb 01 through Apr 30, guests 23 years old or younger are suggested to travel with at least one adult 30 years or older. NOTE - If any guest is unruly, the hotel reserves the right to ask guests to leave with 100% hotel penalty.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed