The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving center and a great choice of entertainment for the whole family.

Location

Riviera Maya, Mexico
Cancun International Airport : 33 miles

Property Information

Year Built: 2016
Total rooms: 974

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 32.60 Mexico Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15311 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great environment and family fun!

    Giselle was awesome with our 2 kids and their acivities! Highly recommend to everyone! We went on a week long vacation and we all had an absolute blast! The food was great, and there were plenty of activities to keep the kids busy and having a great time!

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect

    The stay in the Hotel was great, great room and pools, good food, very nice people. A special mention to Celeste, in animation, she was really fun and nice. Also to Marco in the pool bar in el beso, also really nice and very good drinks. It’s the perfect place for a Mexican vacation

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kids pool party

    Susana was an excellent at what she did during her presentation with the foam party at the kids park. My kids really enjoyed the fun time with the guest a the host. Would recommend everyone to go a visit the foam party when they have it. Everyone from the kids club is great an take good care of the kiddos

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mirellle at the kids club amazing

    Mirellle at the kids club was amazing. Her face painting was incredible!! She was great with my son, Took time with him, made him feel comfortable. Highly recommend the face painting and kids club staff. Resort in all is amazing. Can't wait to come back.

    Oct 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Face paint night

    Susanna at the face paint table did an amazing job painting my daughters face like a cheetah, made my daughters night!!! She was polite and her services was spot on! She also did my fiends daughter face paint and it makes their night! Thank you

    Oct 02, 2024