Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

• Welcome Privilege gift and Daisy kit for Kids
• Welcome bottle of wine or Chef's selection
• Privilege Lounge
• Concierge & Service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service
• Privilege Private Pool & Beach with exclusive sun loungers, Balinese beds and private waiter service

Important Information:  More details and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 10 Dec 2024 to 23 Dec 2026
Travel Dates: 10 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
• Transportation must be covered by the guest.

Important Information: Groups and other restrictions may apply
Applicable Dates:
Booking Dates: 13 Oct 2022 to 23 Dec 2026
Travel Dates: 13 Oct 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner, domestic drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Free WIFI in all areas of hotel 
• Non-motorized water sports
• Day and evening entertainment programs
• Daisy Mini Club; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 14h to 22h for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 29 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pool
• Restaurant
• Snackbar
• Large beach area
• Entertainment, such as mixology, live music and many others

Important Information:  More details will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Amaranto Restaurant
    The Amaranto Restaurant features buffet-style offerings which include a variety of international cuisine. Show cooking is on fully display here, as well as showcases of unique culinary offerings from around the world. Guests can also enjoy a wide array of theme nights. Amaranto Restaurant is open everyday for breakfast, lunch and dinner.

  • Bluemoon Restaurant
    Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests. 

  • La Locanda Restaurant
    An a la carte Italian restaurant, La Locanda offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines specially selected to accompany the dishes on the menu.

  • Margarita Restaurant

    Margarita Restaurant features an a la carte menu which includes an extensive selection of Mexican dishes.


  • Mike's Coffee
    Specializing in tea, coffee and cakes, Mike;s Coffee also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.

  • Pez Vela Restaurant
    At Pez Vela, guests can enjoy a la carte dining beach-side, basking in the warm, tropical atmosphere and unique Caribbean
    flavors cooked up by our chef.

  • Route 66 Restaurant
    An American-style a la carte restaurant with a 1950s and 60s atmosphere and an amazing food truck. Specializing in hamburgers, barbecue and more.


  • Sakura Restaurant
    An oriental restaurant with Teppanyaki grills.


  • Steak House Restaurant
    An à la carte restaurant specializing in grilled meats.


  • Various Bars & Snack Bars
    Ocean Riviera Paradise also has 3 Snack Bars located in the pool area, 5 Swim-Up Pool Bars, 1 Beach Bar, 1 Piano Bar with live music, 1 Lobby Bar, 1 Sports Bar and 1 Daisy Snack Bar with drinks and snacks that kids will love.


  • Villa Marina Restaurant
    This buffet-style restaurant serves international cuisine and offers show cooking that spotlights different culinary
    corners of the world. Theme nights will also entertain and delight guests. Located in the pool area, Villa Marina is open everyday
    for breakfast, lunch and dinner.

On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Currency exchange†
  • Exercise gym
  • Free parking
  • Laundry/Valet service†
  • Medical Facilities Service†
  • All-inclusive meal plan
  • Babysitting†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Currency exchange†
  • Exercise gym
  • Free parking
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms
  • Outdoor pool
  • Shopping mall†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bowling alley †
  • Children's pool
  • Children's program †

    The Daisy Club offers entertainment for children between 4-12 years of age. Activities are organized by our team of professionals with the help of our mascot, Daisy. Children activities include:

    - Children's water park (weight limit: 180 lbs.). 
    - Playground.
    - Games room and bowling alley.
    - A variety of other fun opportunities such as pirate day, aqua kids, eco-day, kid's Olympics, music quiz, kid's shows, kid's party, dancing games, and mini-disco with our mascot, Daisy.

  • Diving †
  • Gambling †

    The on-site casino offers slot machines, black jack, and Texas Hold'em. The casino hours are 6pm to 2am daily.

  • Motorized Water Sports †
  • Nightclubs †
  • Non-Motorized Water Sports †
  • Pool
  • Shopping †
  • Teen programs †

    Teen club offers a range of games and activities geared toward teenagers between 13-17 years of age. Examples of popular activities include:

    - Video game area with PlayStation & Xbox consoles.
    - Film screening room.
    - Table football,  mini pool, board games, beach volleyball, beach football, etc.

  • Theatre †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15588 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    My Worst Bday EVER

    MY WORST B.DAY EVER So we travel together for my 29 birthday, and everything gas going fine, until the knew we were Mexicans, the way the guest services handled the situation of my group getting bad rooms, terrible service, no a single drop of humanity in the way we were treated, and looking for USA and CAD citizens for trying to sell them Shared Times, please think twice before booking, it was my 6th booking in this hotel and the last one!

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good resort, but they should label items on buffet with allergens!

    Some good, mostly just average. Room was nice, very clean, no mold( I checked the bed first thing) We found the restaurants were ok, nothing was labeled at the buffet which makes it really hard for people with allergies, unless you ask for help.The best experience for me was Route 66. Amazing waiter Ronaldo was so helpful. I have celiac disease and he made sure to explain the menu, and took extra care to alert the chefs. Beach was a bit rocky, but the pool right beside the beach was really nice. Last year we stayed next door at the grand sunset princess, and it was quite on par as that one. One big plus for the ocean riviera paradise was the key on the wristband.

    Feb 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BEST ENTERTAINMENT FOR KIDS

    Mirelle is top notch when it comes to entertainment!!! Her energy is amazing. She has kept our boys entertained at each and every activity that she has been at. The nighttime activities have been great and she has even been keeping my boys who don’t love dancing, dancing, and engaged, and it is amazing. She is so kind and helpful even beyond just keeping our children entertained.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    They should be ashamed of the state of their lounge chairs

    Reposting my review because my pictures did not upload. First the good, the service great and the resort is beautiful. I have stayed at many oceans resorts and that is why I chose this one for this visit. I am usually never disappointed. This time however, even though the service is good and the resort is spotless and the grounds are beautiful it seems like the only people who are allowed to have comfortable loungers are the guests who pay for privelidge. This has not been my experience at any other ocean resort. The resort seems to have a math problem and has only enough chairs for around a third of the guests. The lack of chairs isn't the only problem though, the quality of the loungers is shameful. They must be from when they first opened seven years ago. They are saggy and torn and the plastic legs sometimes spread out so far the chairs almost collapse right out from under you and for reference I weigh around 110 soaking wet. I am not over exaggerating in the slightest. If you have even a remotely bad back you will not be able to use these chairs and not be in pain. The resort should be ashamed of themselves for this. I have never had to nor felt the need to play the chair game at a resort before but here I had to just so we could first off have chairs and secondly find two that we felt safe to sit on. I am actually surprised people haven't fallen through them.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kids Club for the Win!!

    We had a wonderful stay at Ocean Riviera Paradise and overall, it was an amazing vacation for our family. (I will preface a have a fairly high standard)A major highlight was definitely the Kids Club – they truly made our trip memorable. Every day, the staff organized fun and engaging activities for the kids at the pool, from games to mini-competitions, and they even gave out prizes to all the children. The kids were always entertained, and the staff's energy and enthusiasm were top-notch. They also offer daycare services, which we used twice during our stay. We travel frequently and have never used the daycare services. On one of the days, they took the kids bowling, and we felt completely at ease leaving our son in their care for the first time. It really says something about the level of trust we felt—he had a blast! Special shoutout to the incredible team at the Kids Club: Mirelle, Greg, Karely, Fer, and Viri. My son, Ashtyn, absolutely adored all of them. They made him feel so special and involved. When we left, they even gave him a special parting gift – a hat, which was such a thoughtful touch. There were also cool activities every night for the kids before the shows, like carnival games, dance parties, and a glow party that kept everyone entertained. The food was good, although after 10 days, it did start to feel a bit repetitive, but we always found something enjoyable to eat. The rooms were comfortable, though the cleaning service could have been a bit more thorough. One downside was that there was only one bar open after dinner (the main bar) and a sports bar type area so it did get crowded at times. The beds were a bit disappointing as they only had thin sheets instead of a duvet or comforter. Some of the shows were fantastic (the neon show was a standout!), while others could have been better, but they were still enjoyable. A unique feature of the resort is the abundance of photographers constantly capturing moments all over the property, even at the pool. We ended up purchasing 15 photos, five of which were printed, and while it was a bit pricey at $200 USD, the quality of the photos was outstanding. If you get a chance, I recommend taking a cab to Playa del Carmen. We used the taxi service they recommended and got the driver's number for the return trip so we didn’t run into any scams. It was a fun little adventure and a great way to explore the town. Again we felt safe and were there till 9pm with our 4 year old. I have one beef with the resort, and as a coffee drinker it is a big one. There was only one place to get good coffee/specialty coffee and in the morning was a 30 minute wait. Even in the day you could wait 15/20 minutes. Coffee was also subpar in the buffet. That was the biggest problem with the resort. All in all, we had a fantastic time and would definitely return. The Kids Club was such a highlight for Ashtyn and a big reason why we enjoyed our stay so much. Highly recommend this resort, especially for families!

    Feb 12, 2025
Hotel Advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

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