The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving center and a great choice of entertainment for the whole family.

Location

Riviera Maya, Mexico
Cancun International Airport : 33 miles

Property Information

Year Built: 2016
Total rooms: 974

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 32.60 Mexico Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15372 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kuennen Family Vacation

    We have stayed at this resort January 2018, March 2020, September 2022 and current visit October 2024. We have stayed in the Beso and Eden building on various trips.Overall resort still very clean and does show a little wear but nothing bad. The rooms large and rooms have dehumidifier which work extremely well to remove moisture in the room. If you did not get one, ask and they will bring you one. All buildings have elevators which is another plus for older family members and those with kids etc. It is best to install there app so you can make reservations to a few that require them, but most are first come first serve. All services were excellent and had no problems all week. The biggest negative is that most of beach is washed away but the resort is currently working on restoring it by first installing large sand filled whale bags and once they complete this project, they will start back filling with sand. Air conditioning is in all restaurants and lobby except restaurant by beach. We have enjoyed all of our 4 stays and would definitely return again at some point.

    Nov 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful stay!

    I had a great time here! Beautiful resort with good food. Our favorite restaurant was by far the Japanese restaurant and the one by the beach. We had Francisco as our Butler. The staff here are warm, friendly, accommodating and very patient, from the cleaning crew to the wait staff and massage therapists. Francisco personally did everything to make sure our stay was comfortable and enjoyable and went above and beyond throughout our stay. We will certainly be back!

    Nov 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Azael

    We are here now and having the most fantastic time. Big shout out to AZAEL from the Experience Team. He is an amazing host, especially for the karaoke and the beach volleyball. He is so friendly and enthusiastic. Great fun here! If you have never been to ORP, get yourself booked up! We came for our honeymoon last year and returned because we had the best time!

    Nov 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome time

    This resort was awesome! Celeste, Liz, and Leo were amazing entertainers! My friends and I stayed at the El Beso pool and it was a great time. The swim up bar was super convenient and the drinks were delicious. Out of all of the resorts that I’ve stayed at in Mexico this one was my favourite.

    Nov 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Top Top

    Top Staff top hotel very nice hotel very big all top notch facilities we where very happy with all staff and management - is like a small city looking to come back at some point- beach can be little bit it's drama as they keep asking for massage - but once you said no is all ok

    Nov 02, 2024