Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars

    El Lobby Bar

    El Pool Bar

  • Various Restaurants

    Azul - Buffet with International Cuisine

    Almar - Mexican-Peruvian Cuisine

    Hakka - Asian Cuisine (Temaki & Sushi)

    El Botanero - Snack bar and finger food

On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • Accessible facilities†
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter†
  • Bilingual staff
  • Car Rental Services†
  • 24-hour front desk
  • 24-hour security
  • †
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter†
  • Bilingual staff
  • Car Rental Services†
  • Children programs
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Housekeeping - daily
  • Ice machine†
  • Laundry/Valet service†
  • Parking
  • Room service
  • Tour/sightseeing desk†

† Fees may apply

On-Site Recreation
  • Beach
    Daily activities at beach are offered for adults and children.
  • Fitness center on-site
  • Outdoor pool
    Hotel has 1 pool bar. Daily activities are offered at the pool for adults and children.
  • Spa †

    Hotel has a Wellness Center & Spa

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3442 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Cancún

    When we arrived they offered us a glass of champagne which we accepted. Check in was very easy and personal. We received our bracelets and were escorted to our room. We were shown how the air worked and other features of the room. Very nice people. Always ready to serve you. Beach was beautiful and water was turquoise blue. Restaurants served good food. Breakfast at Azul was buffet style but you could get an omelette or fried eggs at the grill. Service was prompt and friendly. The pool side snack bar offered small portions compared to the US, but they were good. Better to serve less than to waste. Dinner restaurants opened at 5:30. We ate at all 3 for dinner throughout our stay. The Mediterranean theme served fish, chicken and beef. The salmon was very tasty. At the Asian restaurant, we had Mongolian beef. Wasn’t my favorite, but it was good. Drinks at the bars are a little weak but the object is to have fun, not be totally drunk everyday. We enjoyed our stay and would definitely recommend.

    Feb 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hakka at Oleo Cancun Playa

    The best restaurant they offer is Hakka. For starters their food is incredible from start to end, but what made us come back three nights in a row was their manager, Alexander. He made us feel welcome and was excited to see us back every night. Marselino and Crispin are amazing servers. They’re attentive and provided us with an amazing dining experience. They were a big reason why our stay at Oleo was so fantastic. Do yourself a favor and dine at Hakka!

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hakka is a highlight

    Hakka was amazing for dinner the food was really tasty, specially the pork ribs. Crispin and Marselino really look after us very well and made sure we were well fed.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Overall a pretty good experience, made so by the hardworking and dedicated staff.

    Antonio and Jerry were extremely friendly, knowledgeable and helpful during my stay here. The cleanliness of the bar and surrounding areas was extremely good. The staff at the restaurants were very attentive and hardworking. Food was also exceptional and fresh.

    Feb 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Vacation

    Amazing staff! The food tasted amazing and the service was incredibly friendly 😊 Thank you Oleo staff we had the most relaxing vacation, and we will definitely be back! 💖 Gracias! 🙏🏽

    Jan 30, 2026
Hotel Advisories
  • AdvisoryA minimum mandatory hotel-imposed fee of $26.06 MXN (approximately $1.50 USD) per room, per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: MXN 85.4 (approx. 4.89 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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