Resort Details
- Various Lounges/Bars
El Lobby Bar
El Pool Bar
- Various Restaurants
Azul - Buffet with International Cuisine
Almar - Mexican-Peruvian Cuisine
Hakka - Asian Cuisine (Temaki & Sushi)
El Botanero - Snack bar and finger food
- 24-hour front desk
- 24-hour security
- Accessible facilities†
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter†
- Bilingual staff
- Car Rental Services†
- 24-hour front desk
- 24-hour security
- †
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter†
- Bilingual staff
- Car Rental Services†
- Children programs
- Children welcome
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym
- Gift/News stand†
- Housekeeping - daily
- Ice machine†
- Laundry/Valet service†
- Parking
- Room service
- Tour/sightseeing desk†
† Fees may apply
- BeachDaily activities at beach are offered for adults and children.
- Fitness center on-site
- Outdoor poolHotel has 1 pool bar. Daily activities are offered at the pool for adults and children.
- Spa †
Hotel has a Wellness Center & Spa
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3400 reviews
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Dec 19, 2025Do not recommend!
We stayed at Oleo for our honeymoon and, unfortunately, the experience was extremely disappointing. To begin with, the contact numbers provided were outdated, which meant we were unable to communicate any special requests prior to arrival. While the room was spacious, it lacked cleanliness. Even after housekeeping, the floors remained visibly dirty. The bathroom was particularly disappointing, with heavy limescale buildup on the taps and showerhead, giving the impression of poor maintenance. The food was the most serious issue during our stay. It was largely inedible, and I suffered from food poisoning for most of the trip, which significantly affected what was meant to be a special occasion. Service throughout the hotel was mediocre. On several occasions at the bar, we were ignored, and staff walked away without serving us, even after we had tipped. Additionally, the Wi-Fi was extremely unreliable, and the television frequently disconnected, making both unusable at times. We also requested a late checkout due to a late-night flight. This was asked several days in advance and followed up multiple times on the morning of departure. Despite this, the request was denied. Instead, we were offered continued use of our wristbands to access food throughout the day, food that had already made me ill. Overall, this was far below the standard expected for a honeymoon stay, and we would not recommend this hotel.
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Dec 19, 2025Hakka restaurant
Had a super chill experience with a friend here! Celebrated with cake and sushi at Hakka with Crispin and David! Would def recommend.
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Dec 19, 2025
Excellent perfect for vacation
Excellent staff . Beautiful location. Excellent room service. Alexa, Jacqueline and Kevin, Rocko and Mariano are excellent.
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Dec 17, 2025
Best experience at Hakka, Azul, Amar! Please visit!
I had a blast at this resort! Captain David Marcelino and crispin, lordes,sharias, Charlie,’max alonzo! Everyone was awesome! Definitely 10 out of 10!
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Dec 17, 2025Lovely winter holiday
Lovely hotel, lovely room on 9th floor overlooking lagoon and sea, paid a bit extra for this room. The staff are very attentive, especially Francisco in the buffet restaurant. The only let down for me was the nightly entertainment, in 10 days a great band played on a Wednesday night and another night a female singer. When checking out please note your wristband is cut off at 12 noon and you have to pay an extra $11 for another wristband to use restaurant and bar. Gorgeous restaurant opposite hotel called Navios on the lagoon with crocodile 🐊, small supermarket too, buses right outside into main town, just put your hand out and they will stop.
- AdvisoryA minimum mandatory hotel-imposed fee of $26.06 MXN (approximately $1.50 USD) per room, per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 79.20 MXN (approx. $4.21)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.