Resort Details
- Caribbean Grill
Sit back and enjoy the Caribbean lifestyle at this contemporary venue. Our Chef’s create Mexican Caribbean delights in avant-garde style infusing the freshest local tropical ingredients. Experience a relaxing dinner or celebrate a special moment with your friends at the Chef’s table.
- Kiyoko
Where the sea meets the sky, a unique heaven arises. Kiyoko restaurant is a mystical combination of heaven and ocean. Here you will experience Asian-inspired cuisine served in the most creative ways. Sushi, sashimi, tepanyaki, dumplings, and other delicious main courses are enjoyed in this tasteful setting.
- Lima Limón
Lima Limón offers the chance to explore the authentic and diverse flavors of Peruvian gastronomy. With the perfect setting overlooking the renowned Maroma Beach, the restaurant’s contemporary design provides the perfect backdrop for Lima Limón’s signature ceviches.
- Mexico Lindo - SaboresThis unique a la carte Restaurant serves irresistible Mexican and Caribbean specialties with an emphasis on authentic Mexican cuisine, spices and flavors. Delight your senses with our variety of dishes in a pleasant and casual atmosphere where our chefs use the latest culinary techniques to make every bite an unforgettable experience.
- Mio Cuccina Italiana
Intimate Italian dining with a traditional approach featuring creative cuisine from Italy's sunny coastal and Island areas. Enjoy a variety of Ocean Fresh Fish Carpaccios, Fruti di Mare and exquisite Pasta among other succulent dishes with authentic ingredients in a relaxing and romantic atmosphere.
- Papitos Gourmet Beach Club
Features an interactive culinary experience in an open kitchen concept that offers a themed lunch menu throughout the week including Burger Boutique, Taco Bar, Fish Market, BBQ, Spanish Paella and Prime Rib to name a few. Guests dine while enjoying a breathtaking ocean view directly on the beach front.
- Papitos MolcajetesThis new dinner concept celebrates bold Mexican flavors, featuring traditional molcajetes as the center of the table.
- Sabores
This unique a la carte Restaurant serves irresistible Mexican and Caribbean specialties. The crowning feature is the daily changing dinner menu including countless lobster preparations, as well as the most exclusive fresh seafood dishes caught daily for the traveling epicurean. Our chef uses the latest culinary techniques to make every bite an unforgettable experience.
- Various Lounges/Bars
- ''24'' Swim Up Bar
- Joe’s Lounge & Bar
- Mio Swim Up Bar
- Rick's Bar
- Wine WellnessNaay Spa, in collaborations with EI Cielo Vineyard, introduce a collection of signature treatments that combine the antioxidant properties of wine with wellness rituals designed to promote inner balance.
- Overwater BungalowBedding: 1 king bed.
Occupancy limits - 2 adults, 0 children, 2 total
Adults only - no children allowed
Suspended above the turquoise waters of Playa Maroma, the Palafitos Overwater Bungalows deliver an experience designed to connect with the surroundings. Each bungalow features a private plunge pool, a furnished terrace with a breakfast area, and a deck offering direct access to the ocean and a king-size bed.- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- International calls
- Iron
- Ironing board
- Refrigerator
- Safe
- Telephone
- TV
- Wireless internet connection
- Elite Overwater BungalowBedding: 1 king bed.
Occupancy limits - 2 adults, 0 children, 2 total
Adults only - no children allowed- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Hair Dryer
- International calls
- Minibar
- Safe
- Shower only
- Telephone
- TV
- Wireless internet connection
- Two Bedroom Presidential Overwater BungalowBedding: Master suite with King bed and a second room with double beds.
Occupancy limits - 4 adults, 0 children, 4 total- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- 24-hour room service*
- Children not allowed
- Elevators
- Exercise gym
- Gift/News stand*
- Golf,Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- 24-hour room service*
- Children not allowed
- Elevators
- Exercise gym
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant*
- Safe deposit box
- Sauna
- Spa*
- Tour/sightseeing desk
- Valet parking*
- Wakeup service
- Water sports*
- Internet Access*
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El Dorado Maroma features 2 beachfront locations, a magnificent Sky Wedding or an exclusive beachfront Wedding Chapel. Our wedding coordinators will help you to plan the wedding of your dreams. Wedding packages are available for purchase. Please contact the hotel directly for more details at weddings@karismahotels.com
* Fees may apply
- Direct access to a beach
- Fitness center on-site
- Leisure FacilitiesAdditional activities include yoga classes, dance lessons, aqua fit, bocce games, bingo and cooking classes.
- Motorized Water Sports *
- Non-Motorized Water SportsKayak tours are available for guests.
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Spa *
- Steam bath
- VolleyballBeach volleyball, water volleyball
- Golf *A golf course is located within 10 miles of the property.
* Fees may apply
It's one thing to stay at the beach. It's another thing entirely to go beyond it. Palafitos Overwater Bungalows surround you with the sapphire serenity of the Caribbean. Gently lapping waves both beckon you for a swim and lull you to sleep every evening. Experience the ultimate in Riviera Maya oceanfront luxury.
Between the lavish accommodations, Gourmet Inclusive® dining, and unique experiences, you'll have everything you need to drift off into vacation nirvana. Explore all the tempting highlights from our resort, and start planning your stay in paradise.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1495 reviews
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Sep 05, 2026Perfect honeymoon
Our honeymoon stay was absolutely amazing! From the moment we arrived we loved the beauty and incredible atmosphere. Everything was so romantic, peaceful, and the perfect place to celebrate together. The service was top notch from start to finish. Every detail was so thoughtfully taken care of, we couldnt ask for more!
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Sep 04, 2026
End of stay review
Enrique, William, Alberto, Arturo at papitos were all so amazing and very welcoming. They took really good care of us and their hospitality was amazing. They made the stay at Palafitos so much better. They were also very helpful and easy to access. Made reservations for us and drove us. They were are all so kind and generous.
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Sep 03, 2026Looking at this hotel through a different paradigm
Now I understand why this hotel gets all 5 stars. The guests are mostly early 20’s, 30’s on their honeymoon and have never experienced a smarter hotel, nor a butler and I would guess most are wedding gift trips. Most people I spoke to had limited travel experiences and certainly not out of Americas! For us it was really disappointing for a litany of reasons from lack of attention to detail, us having to ask to get things replaced like coffee, creamer, clean coffee cups, ice, towels for the sun beds on our deck etc. it was an over water room, very small for the price, plunge pool was tiny, water under outside our room was shin deep, don’t think you can jump off or dive. Pool isn’t clean at swim up bar, flys and lotion scum, I skimmed it one day myself! Food was a C and repetitive. I WhatsApp our Butler every day to see what the restaurants wouldn’t be serving and out of that day! People really tried but they weren’t given the tools to do a great job. They handled the sargassum very well I have to say. Aldo, William, Eduardo are definitely a great group of workers. I think the main problem is on me because I have stayed at the St Regis in Bora Bora so this was a foolish choice on my behalf! Don’t understand why you won’t give me a bottle of Titos but will give me multiple glasses of a Tito’s with no ice or mixer?! We left and went to Rosewood Mayakoba. Would I return, no, if I’m spending over $1,000 a night I’m in the Ritz column! But the staff tried, too much cost cutting!
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Sep 03, 2026
Great bungalow experience
Excellent experience Alberto it’s super nice he help us with everything same as Fernanda and Yassel who make all the diner reservations and activities. The hotel in general amazing amenities and the food to died for 100% recommended.
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Sep 01, 2026
Tranquility at its finest
Sadly writing this review as we pull away from one of the most beautiful, tranquil places on earth. Staff from our drivers, to the expert friendly transport around resort from Alberto, our butlers Daniel & Enrique, the restaurants staff & activity supervisors were all excellent. We loved our jet ski and catamaran/snorkeling tours. But mostly loved lounging in our unbelievable bungalow staring at the azure/emerald water from our deck and plunge pool, with great room service. We met friendly couples and bar service at the pool. Truly a 5* experience all around and the perfect getaway to celebrate our 20th anniversary. Can’t wait to come back!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: MXN 35.19(approx. USD 2)(Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed