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Carretera Chetumal-Puerto Juarez KM 256-100  
Riviera Maya, QR 77710
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

4070 reviews
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Nestled amidst the sugary-white sands and crystal-clear waters of the Mexican Caribbean, this superior retreat appeals to families, spa-lovers and couples looking to tie the knot. With an expert blend of modern amenities and inspired designs that are in perfect harmony with the tropical surroundings of the Riviera Maya, guests are treated to pampering spa treatments, over 20 bars including swim-up bars and a disco, romantic wedding services, all-suite accommodations and family-friendly amenities like 24-hour dining and entertainment, supervised activity programs where your little ones can make arts and crafts, play games and meet new friends and dynamic facilities like mini-golf, water sports and tennis. Created to accommodate the complete comfort and convenience of each and every guest, this polished oceanfront resort ensures unforgettable vacation experiences from spectacular sun-up to sun-down.
Location: Riviera Maya - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
† Fees may apply

Junior Suite

Bedding- 2 double beds or 1 king bed and 1 sofa bed

Bedding cannot be guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.


Romance Bungalow

Formerly - Mayan Suite - Effective Jun 6, 2018

Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total

This room category is adults only. This category also has exterior Mayan showers.

One Bedroom Suite

Bedding- 1 king bed and 1 sofa bed

Additional Amenities- *Living room with sofa sleeper

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.



† Fees may apply

La Laguna Restaurant

Italian corner and Show Cooking. Breakfast, lunch and drink service



Opavao Restaurant

Located in the Grand Palladium White Sand, Brazilian cuisine



Portofino Restaurant

Located in the Grand Palladium White Sand, Italian style cuisine


Punta Emilia

Located at the Palladium White Sand, "Rice & Fish" "a la carte"



Ribs & More Restaurant

Located in the Grand Palladium White Sand, Grill and barbecue style dinner


Various Lounges/Bars

-Riviera Lobby Bar

-White Sand Lobby Bar

-Kantenah Lobby Bar

-Colonial Lobby Bar

-Churchill Bar

-Hemingway Bar

-La Plaza Bar 

-Sport Bar 

-Sunset Boulevard

-El Teatro Bar


  • Children's pool
    There is 1 children's pool onsite.
  • Direct access to a beach
  • Fitness center on-site†
  • Motorized Water Sports†
  • Non-Motorized Water Sports

    Includes stand-up paddleboard


  • Pool

    There are 7 pools onsite.

    • Large lake style pool - located at the Grand Palladium Colonial side
    • Adult only pool - located at the Grand Palladium Colonial side
    • El Rinconcito Pool - located in the Grand Palladium Kantenah
    • Large Lake-Style Pool - located at The Grand Palladium Riviera
    • The Island Pool - located in the Grand Palladium Kantenah (adults only)
    • Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah 


    This property has swim-up bars.


  • Spa†
    Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court

    6 tennis courts onsite


† Fees may apply
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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