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Carretera Chetumal-Puerto Juarez KM 256-100
Riviera Maya, QR 77710
MEXICO

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3912 reviews

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Nestled amidst the sugary-white sands and crystal-clear waters of the Mexican Caribbean, this superior retreat appeals to families, spa-lovers and couples looking to tie the knot. With an expert blend of modern amenities and inspired designs that are in perfect harmony with the tropical surroundings of the Riviera Maya, guests are treated to pampering spa treatments, over 20 bars including swim-up bars and a disco, romantic wedding services, all-suite accommodations and family-friendly amenities like 24-hour dining and entertainment, supervised activity programs where your little ones can make arts and crafts, play games and meet new friends and dynamic facilities like mini-golf, water sports and tennis. Created to accommodate the complete comfort and convenience of each and every guest, this polished oceanfront resort ensures unforgettable vacation experiences from spectacular sun-up to sun-down.

Location: Riviera Maya - Beach

The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18

General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancun International Airport (CUN): 54 miles

Year Built: 2005
Floors: 3
Total rooms and suites: 264

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting†
Business services†
Children programs
Children welcome
Children's play area
Concierge desk

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting†
Business services†
Children programs
Children welcome
Children's play area
Concierge desk
Currency exchange†
Elevators Not Available
Exercise gym†
Free parking
Game room
Golf, Offsite†
Housekeeping - daily
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant†
Safe deposit box†
Shopping mall†
Spa†
Tennis court
Tour/sightseeing desk
Valet parking†
Wakeup service
Water sports†
Wireless internet connection in public areas

more (+)

Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.
Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.
For additional information, please contact
the hotel at: http://www.palladiumweddings.com/en/destination-mayan-riviera.php

Business Services†
Internet Access

† Fees may apply

Junior Suite

Bedding- 2 double beds or 1 king bed and 1 sofa bed

Bedding cannot be guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Romance Bungalow

Formerly - Mayan Suite - Effective Jun 6, 2018

Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total

This room category is adults only. This category also has exterior Mayan showers.

One Bedroom Suite

Bedding- 1 king bed and 1 sofa bed

Additional Amenities- *Living room with sofa sleeper

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

† Fees may apply

Various Lounges/Bars

**Please note not all bars are located directly on the White Sand side of the complex
********************************
Riviera Lobby Bar - Located in the Grand Palladium Riviera

White Sand Lobby Bar - Located in the Grand Palladium White Sand

Kantenah Lobby Bar - Located in the Grand Palladium Kantenah

Colonial Lobby Bar - Located in the Grand Palladium Colonial

Churchill Bar - Located in the Grand Palladium Kantenah, Smokers permitted - International Premium drinks

Hemingway Bar - Located in the Grand Palladium Kantenah - Non-smoking - Premium international drinks, Reading lounge and books offered, Selection of table games.

La Plaza Bar - Located next to the theatre in Grand Palladium Colonial

Sport Bar - Located at Grand Palladium Colonial

Sunset Boulevard - Located at Grand Palladium Riviera

El Teatro Bar

Various Restaurants

**Please note - not all restaurants are located directly on the White Sand side of the complex**
********************************
Buffet style restaurants:
-La Laguna Restaurant - Italian corner and Show Cooking. Breakfast, lunch and drink service

-Kabah Restaurant - Located in the Grand Palladium Riviera - serving breakfast, lunch and dinner

-La Hacienda Restaurant - Located in the Grand Palladium Colonial - serving breakfast, lunch and dinner

-Tikal Restaurant - Located in Grand Palladium Kantenah - serving breakfast and dinner

-Gran Azul Restaurant - Located at the main pool of the Grand Palladium Colonial - serving breakfast and lunch
********************************
A La Carte Restaurants:
Dinner service - Open 5:30pm - 10:30pm
-Portofino Restaurant - Located in the Grand Palladium White Sand, Italian style cuisine
-Ribs & More Restaurant - Located in the Grand Palladium White Sand, Grill and barbecue style dinner
-Opavao Restaurant - Located in the Grand Palladium White Sand, Brazilian cuisine
- Chang Thai - Located in the Grand Palladium Kantenah, Thai cuisine
- La Lola - Located in the Grand Palladium Kantenah, Spanish cuisine
- Sumptuori Restaurant - Located in the Grand Palladium Kantenah, Japanese style cuisine
- La Adelita Restaurant - Located in the Grand Palladium Colonial, Mexican cuisine
- El Dorado Restaurant - Located in the Grand Palladium Colonial, Barbecue style cuisine
- Punta Emilia - Located at the Palladium White Sand, "Rice & Fish" "a la carte"
Open: 6:30pm-10:00pm

Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.

Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

Children's pool
There is 1 children's pool on site.
Children's program, onsite

Baby Club for infants 1-3 years.
Mini-club for children 4-12 years.
Teens Club for age 13-17 years

Located at the Grand Palladium Colonial or the Grand Palladium Kantenah
Direct access to a beach
Fitness center on-site†
Motorized Water Sports†
Non-Motorized Water Sports

including stand up paddleboard
Pool

There are 7 pools on site.

-Large lake style pool - locacted at the Grand Palladium Colonial side

-Adult only pool - located at the Grand Palladium Colonial side

-El Rinconcito Pool - located in the Grand Palladium Kantenah

-Large Lake-Style Pool - located at The Grand Palladium Riviera

-The Island Pool - located in the Grand Palladium Kantenah (also adults only)

-Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah This Property has Swim up Bars.
Spa†
Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
Tennis court

6 tennis courts on site
- Available equipment
- Rental information

† Fees may apply

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General Policies:

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Junior Suite

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One Bedroom Suite

Various Lounges/Bars

Various Restaurants

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Grand Palladium White Sand Resort and Spa - All Inclusive

Hotel Ratings

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General Policies:

Pet Policy

Junior Suite

Romance Bungalow

One Bedroom Suite

Various Lounges/Bars

Various Restaurants