Resort Details

Dining
OnSite Dining
  • El Caminanite
    Food Truck , What’s more fun and authentic than eating street food from a food truck? When the menu changes daily and the ingredients are as fresh as Mexico itself, it’s hard to beat.
  • Eolo Beach Club, Atlas Club & More
    With the Eolo Beach club playing jungle beats by visiting sound artists, a vegan juice bar that crafts the foundations of a nourished body, mixologists that invent custom creations based on your mood or favorite poem, pool bars that serve fresh fruit cocktails under the sun, and the exclusivity of the Atlas Club, we offer libations to your joy.
  • Lek

    Mexican Fine Dining, elevating his native Mexican, small town, culinary wisdom to the rarified heights of international, haute cuisine, Chef Eugenio brings a mastery of flavors rivaled only by his artistry of presentation, secretly enhanced by select spices and herbs cultivated in his personal greenhouse. — A la carte breakfast, lunch, and dinner.

  • Mar De Olivo
    To change history you need to understand it. Chef Eugenio bravely sets forth in a new direction that redefines the tired expectations of Mediterranean cuisine by cultivating their lesser-known, all but forgotten traditions. Join an adventure along the storied seas from the straight of Gibraltar to the Bosphorus and discover the flavors our ancestors relished from one empire to the next.
  • Su Casa
    International beach bar & restaurant, Welcome to your new home, open from morning to night: a laid-back, Caribbean beach ambiance with the comfort of sand beneath your feet. Seasonal delights, vegan, vegetarian, meat, fish… as delicious as home cooking was meant to be.
  • Ume
    Far Eastern Fusion, this is an entry point to Asia, a place where sensual fragrances, exotic flavors, and a densly rich color palate merges Thai cuisine with countries sprinkled across the South Pacific Rim in an act of heavenly worship.
Room Type
  • Swim Out Queen Suite

    Bedding: 2 Queen beds and Sofa. 

    Occupancy limits: 3 adults, 2 children, total 3.

    Maximum of 2 children through age 12 stay free in existing beds with at least 1 adult.

    • Air conditioning individually controlled in room
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe large enough to accommodate a laptop
    • Slippers
    • Widescreen TV
    • Wireless internet connection
  • Swim Out Family Master Suite

    Bedding: Master bedroom with king bed, Second bedroom with a bunk bed. 

    Occupancy limits: 2 adults, 2 children, total 4.

    Maximum of 2 children through age 12 stay free in existing beds with at least 1 adult.

    • Air conditioning individually controlled in room
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe large enough to accommodate a laptop
    • Slippers
    • Widescreen TV
    • Wireless internet connection
  • King Suite
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Family King Suite
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-2 Child/Junior, 4 Total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • King Suite Ocean View
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • King Suite with Bathtub Ocean View
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Family Master Suite Ocean View
    Bedding : 1 King Bed or double bed

    Bedding requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy    : Max-2 Adults, Max-2 Child, 4 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Family Master Suite Ocean View Single
    Bedding : 1 King Bed and double bed

    Occupancy: Max-1 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Queen Suite Ocean View
    Bedding : double bed.

    Occupancy: Max-3 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Queen Suite Ocean View Single
    Bedding : double bed

    Occupancy: Max-1 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Queen Suite
    Bedding : double Bed.

    Occupancy: Max-3 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Family Master Suite Single
    Bedding : 1 King Bed or double bed

    Bedding requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy    : Max-1 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Family Master Suite
    Bedding : 1 King Bed or Double bed

    Bedding requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy    : Max-2 Adults, Max-2 Child, 4 Total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Queen Suite Single
    Bedding : double bed

    Occupancy: Max-3 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Family King Suite Single
    Bedding : 1 King Bed.

    Occupancy: Max-1 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Family King Suite Ocean View
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-2 Child, 4 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Family King Suite Ocean View Single
    Bedding : 1 King Bed.

    Occupancy: Max-1 Adults, Max-2 Child, 3 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Swim out king suite with bathtub
    Bedding : 1 King Bed and Sofa.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Meditation Suite
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Meditation Suite Ocean View
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Swim Out Meditation Suite
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • King Suite with Bathtub
    Bedding : 1 King Bed.

    Occupancy: Max-2 Adults, Max-0 Child, 2 Total.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour room service*
  • Beauty shop/salon*
  • Breakfast served in restaurant
  • Business center*
  • Butler service
  • Concierge desk*
  • Dinner served in restaurant
  • Health club*
  • Library/Reading Room
  • Lounges/bars*
  • 24-hour room service*
  • Beauty shop/salon*
  • Breakfast served in restaurant
  • Business center*
  • Butler service
  • Concierge desk*
  • Dinner served in restaurant
  • Health club*
  • Library/Reading Room
  • Lounges/bars*
  • Lunch served in restaurant
  • Newspaper
  • Phone services*
  • Shuttle to local attractions*
  • Transportation*
  • Turndown service*
  • Valet parking*
  • Wireless internet connection in public areas*
On-Site Wedding Services
  • The two hidden jungle bays are the ideal locations for those who dream of having a one-of-a-kind wedding, or hosting an unforgettable special event in a truly unique secluded setting. The hotel's team of onsite weddings and events coordinators will take care of all the details to ensure your special event creates unforgettable memories. Extra costs apply.

* Fees may apply

On-Site Recreation
  • Beach *
    -700 m / 765 yards of spectacular, unspoiled beach.
  • Children's program *
    Our child guides are fully trained Waldorf Educators that operate under the Waldorf Teacher Training System, supervising indoor and outdoor activities around a dedicated children’s center. To let young imaginations wander and fill their day with fun, so parents can get away.
  • Fitness center on-site
  • General *
    Yoga Studio
  • Pool *

    4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters.

    -2 pool bars
    -2 Jacuzzi-style plunge pools blended into the beachfront jungle.

  • Spa *
    AïA holds the philosophy that our body is our vessel and offers the healing properties of mother nature in the hands of our master healers to help us. *extra costs may apply
  • Water activities *

* Fees may apply

Reconnect with nature and your inner self at Palmaïa - The House of AïA, a first-of-its-kind sustainable wellness resort located on a secluded pristine white sand beach surrounded by tropical jungle foliage just south of Playa del Carmen, in the Riviera Maya, Mexico. At this secluded sanctuary, the 234 private-terraced ocean view suites and four infinity pools provide the perfect fit for everyone, whether in the adults-only building, the family-focused suites or the accommodations perfect for friends sharing. In addition, the resort pricing is inclusive of all the following unique and special offerings: 

 Architects of Life Activities Program 

Palmaïa’s Architect of Life complimentary daily activity program includes transformative wellness experiences for the mind and body such as sound healing, gravity control, multi-musical vibration, cacao ceremonies, sungazing, various practices of yoga, meditation and more. 

Fruits of the Earth Food and Beverage 

Palmaïa - The House of AïA is the first resort of its kind to prepare its extensive menus with mainly plant-based ingredients—including four restaurants, 24-hour room service, and a health café—while offering fresh, top-quality meat and seafood options for those not following a plant-based diet. All food and beverage offerings are included in the rate.

 

Waldorf Inspired Digital Device-Free Children’s Program 

Palmaïa’s younger guests from ages 3-12 are invited to join the complimentary Waldorf-inspired, children’s activities program. All Child Care professionals are qualified personnel that create an environment which draws on avant-garde thinking, giving children opportunities to explore and nurture their senses in a creative and natural way. 

Rituals of Sound 

Music is a key component to the guest experience with Palmaïa’s Rituals of Sound program. The resort offers a tribal beat energy and plays host to an impressive lineup of live global acoustic artists, deep fusion electronic DJs, and interactive music performances daily.

Property Information

Year Built: 2019
Buildings: 5
Total rooms: 234
PASEO XAMAN-HA FRACC. PLAYACAR, PLAYA DEL CARMEN, QR, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 1731 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable Vibes, Unforgettable Birthday!

    ⭐⭐⭐⭐⭐ Palmaia House of Aia is truly our home away from home, and this stay was no exception. We celebrated our daughter's birthday here, and it created memories she'll treasure for years to come — this place has such a special vibe that made the celebration even more magical. Our swim-up suites were perfect for our multi-room family stay, giving us both togetherness and privacy. The food was outstanding across the board. UME and Su Casa (with its incredible Mediterranean menu) were absolute standouts, and breakfast at both Su Casa and Plantissa never disappointed. But the real daily highlight was lunch at Charly's Taco Truck — we looked forward to it every single day! Our Nomadic guides, Esteban and Andres, went above and beyond to make our stay unforgettable — their warmth and attentiveness set the tone for the whole trip. We loved the variety of experiences and classes, from Animal Flow and Moves & Grooves with Angel to Breathwork with Aurora, plus the incredibly relaxing nighttime sound bath and Tibetan bowls session. Thank you to the entire staff for the exceptional service and hospitality — you continue to make Palmaia our favorite place to call home whenever we visit. We can't wait to come back!

    Aug 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort

    Everyone at Palmaia, especially Andres, Esteban, and David, along with all waiters and resort workers were amazing. They made our trip so memorable and a breeze. My daughter said to us, “Mama people are not this nice in the United States.” Everyone should stay at this resort even if you are not vegan. The food is INCREDIBLE!

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Palmaïa - house of great vegan food and better service!

    My wife and I are vegan and learned of Palmaïa through a fitness personality and decided to make it a must do for our next celebration, our wedding anniversary. Time and time again we were impressed by the food, people, and quality of service. For the food, Charly’s was the best and should be open more! Also, don’t use charcoal so much on your menus - we weren’t fans. People I want to call out are our Nomadic guides Oscar and Kassandra, our drivers Oscar and David, Charly’s server Sergio, our dinner server Jacky, and the whole team that kept our room immaculate!

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best resort period

    The best hotel and resort I have stayed at and I have been to many places in the Caribbean. I asked Claude to read latest reviews and suggest a resort which is not busy, people don’t have to line up for a chair by the pool, the food and service are consistent and is just not a typical resort. Palmaia was the suggestion and my husband and I are so happy with this resort. We are not vegan but enjoyed all options, it’s tempting to become vegan though I know outside this resort vegan food are not this good. The massage with Norma and Ruben were phenomenal. If you are looking to relax and recharge, you hate loud music by pools, you care about service and food, you like to see some animals and experience nature, this is the place. We will definitely be back. Thanks to all great people including Esteban, Andrei, our nomadic guides, and Edwardo and Rahul.

    Aug 17, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing place

    The best massage in addition to amazing food, service and hospitality.

    Aug 16, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Spring Break Policies- Spring breakers are not allowed. Minimum check-in age is 21.

{{title}}