Resort Details
- El CaminaniteFood Truck , What’s more fun and authentic than eating street food from a food truck? When the menu changes daily and the ingredients are as fresh as Mexico itself, it’s hard to beat.
- Eolo Beach Club, Atlas Club & MoreWith the Eolo Beach club playing jungle beats by visiting sound artists, a vegan juice bar that crafts the foundations of a nourished body, mixologists that invent custom creations based on your mood or favorite poem, pool bars that serve fresh fruit cocktails under the sun, and the exclusivity of the Atlas Club, we offer libations to your joy.
- Lek
Mexican Fine Dining, elevating his native Mexican, small town, culinary wisdom to the rarified heights of international, haute cuisine, Chef Eugenio brings a mastery of flavors rivaled only by his artistry of presentation, secretly enhanced by select spices and herbs cultivated in his personal greenhouse. — A la carte breakfast, lunch, and dinner.
- Mar De OlivoTo change history you need to understand it. Chef Eugenio bravely sets forth in a new direction that redefines the tired expectations of Mediterranean cuisine by cultivating their lesser-known, all but forgotten traditions. Join an adventure along the storied seas from the straight of Gibraltar to the Bosphorus and discover the flavors our ancestors relished from one empire to the next.
- Su CasaInternational beach bar & restaurant, Welcome to your new home, open from morning to night: a laid-back, Caribbean beach ambiance with the comfort of sand beneath your feet. Seasonal delights, vegan, vegetarian, meat, fish… as delicious as home cooking was meant to be.
- UmeFar Eastern Fusion, this is an entry point to Asia, a place where sensual fragrances, exotic flavors, and a densly rich color palate merges Thai cuisine with countries sprinkled across the South Pacific Rim in an act of heavenly worship.
- 24-hour room service†
- Beauty shop/salon†
- Breakfast served in restaurant
- Business center†
- Butler service
- Concierge desk†
- Dinner served in restaurant
- Health club†
- Library/Reading Room
- Lounges/bars†
- 24-hour room service†
- Beauty shop/salon†
- Breakfast served in restaurant
- Business center†
- Butler service
- Concierge desk†
- Dinner served in restaurant
- Health club†
- Library/Reading Room
- Lounges/bars†
- Lunch served in restaurant
- Newspaper
- Phone services†
- Shuttle to local attractions†
- Transportation†
- Turndown service†
- Valet parking†
- Wireless internet connection in public areas†
- The two hidden jungle bays are the ideal locations for those who dream of having a one-of-a-kind wedding, or hosting an unforgettable special event in a truly unique secluded setting. The hotel's team of onsite weddings and events coordinators will take care of all the details to ensure your special event creates unforgettable memories. Extra costs apply.
† Fees may apply
- Beach †-700 m / 765 yards of spectacular, unspoiled beach.
- Children's program †Our child guides are fully trained Waldorf Educators that operate under the Waldorf Teacher Training System, supervising indoor and outdoor activities around a dedicated children’s center. To let young imaginations wander and fill their day with fun, so parents can get away.
- Fitness center on-site
- Pool †
4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters.
-2 pool bars
-2 Jacuzzi-style plunge pools blended into the beachfront jungle. - Spa †AïA holds the philosophy that our body is our vessel and offers the healing properties of mother nature in the hands of our master healers to help us. *extra costs may apply
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1411 reviews
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Mar 15, 2025The ideal location for a beach holiday. Vegans paradise!
What an amazing resort. Facilities, food and service were fantastic. We are vegan and had absolutely no issues with the food. So much choice! The staff were so friendly and helpful. You got your own WhatsApp Group set up so if you need anything you could just message. Everything was clean and comfortable and we loved our sea view room. The daily activities were also great, in particular the sound meditation.
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Mar 12, 2025
Fantastic Spot
Palmaia is outstanding in all regards. The staff is incredibly professional and friendly. The concierges are great and just take care of everything. Kasandra could not have been kinder or more attentive. Karen was also lovely, but we seemed to mostly be on Kas' shift. They set us up on a WhatsApp chat and responded almost instantly whenever we asked for anything. She even had a carton of oat milk delivered so I could enjoy my in-room coffee my way. There was a lot of attention to detail here, including buttons to flip if you wanted your room service or do-not-disturb. They even removed the pods from the Nespresso machine every time they cleaned the room. Very well done. The carts pick you up quickly, and the drivers were all great! Oscar was particularly friendly. This resort has the best vegetarian food I have ever had while travelling. They even accommodated a fairly difficult allergy. Reyes at the taco truck even had the chef make me special vegan carne asada because we were there all week. Excellent hospitality all around. All four of the dinner restaurants are delicious, but I think the Mediterranean was our favorite. Blas was our waiter several nights and he was kind and charming. We love that they have a mocktail menu as the primary offering. So many cool drinks with ingredients I barely understood. Room service 24-hours a day include was also a nice touch. Many all-inclusive resorts don't include that. Breakfast pancakes and a great green smoothie every day. Massage was great. Expensive, but excellent. They offer some other interesting spa treatments. That whole area felt very peaceful. The swimming pools are super cool and you can swim long laps past the swim up bar. I made excellent usage of the hot/cold plunge pools. The gym at Palmaia isn't tricked out, but they let you use the one down at Sandos resort which is much more elaborate. I did not really do any wellness activities, but just hanging out here was wellness. Loved being on the 5th floor. Water is insane. Loved the retro-modern design of the hotel. Only thing I can say is the rooms probably need screen doors. Beach bungalows were comfy with giant beanbag chairs and little buttons to order food. They really thought of everything! I can see why they have two Michelin Keys. Very well deserved. Fantastic experience, we will be back as soon as possible. Thank you for an amazing stay!!
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Mar 10, 2025
House of AïA-maze
This place was PHENOMENAL. The staff were so friendly and helpful. Like literally had a bond with our nomadic guides from day 1 (Kasandra and Karen - special shout out ♥️). We were on first name basis with much of the staff. The tacos at taco truck are a MUST and so tasty. I was skeptical (I’m not vegan) with the “chorizo” tacos made with chickpeas but they were some of the best I’ve ever had! We tried every restaurant at least once and I recommend you do the same — it allows you to rate what you liked the best vs least and repeat what was favored. For us it was Su casa, the beach menu and taco truck. It wasn’t that we didn’t like the other restaurants — we just preferred certain menus (especially again being non vegan). The beaches were pristine and private which is a luxury if you venture out for a walk and realize not all resorts come close in comparison. They have paddle boards - so fun to try in the ocean. The pools were equally pristine and gorgeous. Rooms nice and tidy and clean with turn down service I.e. tasty chocolates. Oh! My massage at the spa was unbelievable. Ask for Norma. She provided both spiritual and physical release during my two hour treatment (the Mexican massage). Bikes are a lovely touch but everything is walkable or you can get a golf cart ride. Oh and the bar in the evening has the best staff ever and the music is awesome to stare off into ocean and feel the breeze, and dance a little. I have zero complaints. Thank you for helping me unwind and disconnect!
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Mar 04, 2025
Increíble experience!!!
The experience was incredible!! The theme of the hotel, the food, the service and the magnificent place make your days wonderful. We got sick during our visit and they were so nice with us. They took care of us really well. Definitely one place you have to visit.
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Mar 03, 2025Amazing Resort-Things to Know for Next Visit
Overall, Palmaia was a wonderful zen resort. The architecture, views, programs, and meals are top-notch. I will definitely return. Next time, I will: 1. I will ask for the schedule of events in advance of my visit so I can decide which days are most attractive to me. I was told they would not do this, and I do not know why. I missed some awesome classes the day I checked out. 2. Eat less in full-service sit-down restaurants. We felt like we spent too much time waiting for food delivered. Two- to three-hour three-course meals were tasty and beautiful, but we would have preferred less time sitting in restaurants and more time to relax outside or in our lovely room. 3. See if there is still an upcharge to be in a room/building which is adult only. I can't wait to returnl.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policies- Spring breakers are not allowed. Minimum check-in age is 21.