Resort Details
- BRAZAS GRILL
Enjoy our casual bistro by the pool and beach where steaks, chicken, seafood and veggies sizzle over an open flame
HOURS: 6:00P.M. - 10:30P.M.
- DECK 74
Come for the views, stay for the food at this casual waterfront grill serving up local and seasonal specialties
HOURS: 9A.M. - 11:00P.M.
- LAS OLAS BAR
Enjoy the ocean vistas and take your seat on a swing chair where margaritas and more are made to order by friendly mixologists
HOURS: 9:00A.M. – SUNSET
- OFF THE HOOK
This rooftop hotspot is known for fresh sushi rolls and a variety of Caribbean seafood delights
HOURS: 9:00A.M. - 5:00P.M.
- PINCHOS BRAZILIAN GRILL
Enjoy a Caipirinha and choose from many different rodízio cuts of roasted meats accompanied by a colorful salad bar
DINNER HOURS: 6:00P.M. - 11:00P.M.
- Various Bars/Lounges
JACK’S LANDING — You can’t miss this lobby bar hot spot, featuring live music and the resort’s most iconic vehicle
HOURS: 8:00A.M. - 12:00A.M.
DRESS CODE: CASUAL
JACK'S 24— Kick back and relax with table games, self-serve snacks and satisfying sips at any hour
HOURS: 24 HRS/DAY
DRESS CODE: CASUAL
PANAMA JACK COFFEE CO. — Refuel with a classic cup or a creative caffeinated concoction from this causal, cool coffee house
New Concept Coming Soon
CIELO ROOFTOP LOUNGE — Revel in vistas of brilliant blue waters that stretch across the ocean as you sip a refreshing drink and take in the views
- VENTANAS
An extensive buffet of impeccably prepared international
cuisine in a casual yet elegant atmosphere amid stunning sea views
BREAKFAST HOURS: 7:00A.M. – 11:00A.M.
LUNCH HOURS: 12:00P.M. - 5:00P.M.
DINNER HOURS: 6:00P.M. - 11:00P.M.
- VIAGGIO
Explore the rustic cuisine of the Italian seaside with artfully prepared dishes of pasta, seafood and meats
DINNER HOURS: 6:00P.M. - 11:00P.M.
- ZARAPE
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
DINNER HOURS: 6:00P.M. - 10:30P.M
- StandardBedding - 2 Double beds only
Occupancy limits: 2 adults, 2 children, 4 total.
Maximum of 2 children through age 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.
Effective Date 09/07/2017 till 12/21/2017
For Book Window 11/06/17 -12/21/17
Occupancy limits: 4 adults, 3 children, 4 total.
Maximum of 3 children through age 3stay free in existing beds with at least 1 adults. Children ages 4-12 are surcharged.
- Air conditioning
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite
Bedding: 2 double beds or 1 king size bed - specific bedding types can not be guaranteed
Occupancy limits: 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.Additional Amenities: All rooms include hand crafted colonial style furniture, large sitting area, individual climate control air conditioning, large bathrooms with roman style bathtub or shower.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View
View: Partial ocean
Bedding: 2 double beds or 1 king bed - specific bedding types can not be guaranteed
Occupancy limits: 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- Widescreen TV
- Wireless internet connection
- Junior Suite Oceanfront
Bedding: 2 double beds or 1 king bed - specific bedding types can not be guaranteed
Occupancy limits: 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.Additional Amenities: All rooms are oceanfront and include hand crafted colonial style furniture, large sitting area, individual climate control, large bathrooms with roman style bathtub or shower.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- Widescreen TV
- Wireless internet connection
- Family Junior Suite Oceanfront
Bedding: 2 double beds or 1 king plus a bunk bed with a trundle bed - specific bedding types can not be guaranteed
Occupancy limits: 2 adults, 3 children, 5 total.
Maximum of 3 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.Effective from Travel 01/02/2018
Occupancy limits: 3 adults, 2 children, 5 total.
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.Additional Amenities: All rooms are oceanfront and include hand crafted colonial style furniture, large sitting area, large bathrooms with roman style bathtub or shower.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Shower only
- Telephone
- Widescreen TV
- Wireless internet connection
- Junior Suite Beach Front Walkout
Bedding: 2 doubles or 1 king - specific bedding types can not be guaranteed
Occupancy limits: 2 adults, 2 children, 4 total
Maximum of 2 children through the age of 5 stay free in existing beds with at least 2 adults. Children ages 6-17 are surcharged.Additional Amenities: This room has direct access from the terrace to a private beach area. Includes all features of Junior Suites plus the Royal Service® and Royal Housekeeping®; pillow menu (5 options), Royal Bed®, flat screen TV and Bose Stereo & Speaker System, plush bathrobes & slippers; and complimentary wireless Internet access. Also includes unlimited complimentary local and national calls, direct beach access and exclusive beach cabana.
Adults (18+) booked in this room type have access to The Royal Playa del Carmen, located next door.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- Widescreen TV
- Wireless internet connection
- Master 1 Bedroom Suite Oceanfront
Bedding: 1 King bed
Occupancy limits: 2 adults, 2 children, 4 total
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.Additional Amenities: Separate oceanfront bedroom and living/dining area, one private terrace with hammock, best views of Cozumel and downtown Playa del Carmen beach, Royal Bed® with pillow-top mattress, fine high thread count linens, plush duvet cover and multiple pillows, pillow menu, luxury bath amenities. Also included is direct beach access and exclusive beach cabana.
Adults (18+) booked in this room type have access to The Royal Playa del Carmen, located next door.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate Living and Sleeping Area
- Shower only
- Telephone
- Widescreen TV
- Wireless internet connection
- Master 1 Bedroom Premium Suite Oceanfront
Bedding:
Occupancy limits: 2 adults, 3 children, 4 total including infant.
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children ages 4-12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Separate Living and Sleeping Area
- Telephone
- TV
- 24-hour front desk
- Accessible facilities
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Game room
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna*
- Spa*
- Tour/sightseeing desk
- Water sports*
- Classic Package includes:
Complimentary room upgrade (subject to availability upon arrival).
Wedding coordinator provided by the hotel.
Marriage ceremony performed by a judge in Spanish and translated into English.
All legal and registration fees, as well as the marriage certificate.
Decorated wedding ceremony location.
Fresh floral bridal bouquet.
Groom’s boutonniere.
Wedding cake.
Bottle of sparkling wine to toast the occasion at the ceremony.
CD player (so you can bring your favorite music).
Fruit basket and a bottle of sparkling wine in your room.
Wedding Cake
Bottle of sparkling wine to toast the ceremony
20 minute massage for the wedding couple.
Bathrobes and slippers in your room.
Special “Breakfast in Bed” on first day of honeymoon.
Guaranteed King-size bed.
Floral decoration on bed.
Late check out, up to 5:00 P.M., for the wedding couple
Commemorative certificate
Price: $1,280 usd p/person
Luxury Package includes:
Complimentary room upgrade (subject to availability upon arrival)
Wedding coordinator provided by the hotel
Marriage ceremony performed by a judge in Spanish and translated into English
All legal and registration fees, plus marriage certificate
CD music player (so you can bring your favorite music)
Decorated wedding ceremony location
Professional wedding photographer with 36 color photos including negatives
Decorated wedding ceremony location
Fresh floral bridal bouquet
Groom’s boutonniere
Fruit basket and a bottle of sparkling wine in your room
Wedding cake
Bottle of champagne of toast the ceremony
20 minute massage for the wedding couple
Bathrobes and slippers in your room
Special “Breakfast in Bed” on first day of honeymoon
Romantic candlelit dinner on the beach
Guaranteed King-size bed
Floral decoration on your bed
Late check out, up to 5:00 p.m. for the wedding couple
Commemorative certificate
Special Real souvenir
Price: $1,680 usd p/person
* Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteOki Kids Club offers fully supervised activities between 9:00 AM and 9:00 PM for children ages 4 - 12 years.
With a kid’s playground and a daily schedule of activities, games and lessons, children will develop their intelligence and their social and motor skills in a safe, fun and entertaining environment. - Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water SportsPaddle boats, kayaks, & snorkeling equipment
- PoolThere are 2 pools on site. This Property has Swim up Bars.
- Sauna *
- Spa *
- Steam bath *
- Golf *Golf Course located within 5 Miles of Property.
- On-site EntertainmentNightly entertainment including shows and festive theme parties
* Fees may apply
Property Information
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed