Paradise Bay Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1187 reviews

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  A terrible stay!

  Stayed here in June 2026 to be close to my wedding venue. Stayed in suite 13!! A terrible experience - the place is tired, dirty with paper thin walls where you can hear EVERYTHING in the neighbouring room. Connecting doors to next door suite causes cooking smells to enter your room. Cockerel noise waking you up - if you do get to sleep! We didn’t use any of the outdoor facilities but the price of approx £500 for the 2 night stay Inc parking fee, is exorbitant for the quality of accommodation. We took the hit and checked out early and only stayed one night - and went elsewhere!

  Jun 16, 2026
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  Four Days, Three Nights of Cockroaches

  Four Days, Three Nights of Cockroaches The staff, location, and setting are excellent—but room 24 had a severe cockroach problem that overwhelmed everything else. On the first night, turning on the shower sent 30–40 cockroaches out from behind the curtain. From that point on, it was constant: cockroaches in the bathroom, cockroaches on the walls and ceiling, cockroaches in the kitchen, cockroaches on the counters, dishes, drawers, and even in my bag. Every night and morning, more cockroaches. I reported the issue immediately. Despite assurances, the response was minimal—two traps and delayed cleaning. The cockroaches continued nonstop, though numbers dropped slightly after I spent days killing cockroaches myself. Clear signs of infestation were everywhere: cockroach droppings, smeared cockroaches on walls, and cockroaches across multiple surfaces and rooms. On my last day, I still found cockroaches under the coffee maker and even on my pillow. For over $1,100, this was an unacceptable, cockroach-infested stay and the worst lodging experience I’ve had.

  May 04, 2026
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  Wonderful

  We loved our stay at this resort. The beds and pillows were the most comfortable we’ve ever had in a hotel. The coffee and banana bread were delicious and we got to enjoy them sitting on a deck that looked out at the pali and a river. We weren’t able to get kayak or sup time, but we did sign up for the Hanauama Bay snorkeling tour that worked out of the hotel, and that was absolutely a highlight of the whole vacation! I highly recommend staying here. Also, they have roosters which did not wake us up at all, because we couldn’t hear them over our phone’s white noise app.

  Apr 24, 2026
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  Windy wet side of O'ahu review

  Beautiful views of mountains and bay. Room was second level 2 b 1 bath very clean but very dated and sparse Bare bones Few kitchen item one kitchen towel Staff very friendly and helpful Noisy with roosters crowing at 5 00 am plus cars coming and going If find a cottage near water probably better

  Feb 28, 2026
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  Peaceful retreat

  Paradise Bay Resort is not exactly on the bay, but a estuary that allows easy access and you can see the bay from the property. The grounds are secure , the landscaping attractive, and the public aresa are great for children. However, the layout can be challenging for those with mobility issues in that reception and most units are located along a steep hill that require going up/down numerous steps or walking on pavement with a fairly steep grade. The rooms include kitchen facilities and a porch or balcony for sitting outside. They are clean and function, though a bit spartan in decor. The bed was comfortable, the air conditioning was helpful during the heat of the day, and the wifi worked. Evenings were pleasant; however, in opening the windows you risked being awaken by a rooster before dawn. All in all, a relaxing spot away from the crowds

  Feb 14, 2026