Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    Lobby Tikal Cafe is available for Coffee drinks and breakfast breads.

    Kabah Sushi bar has been recently opened and have oriental food based on japanese, Thai, Mongolian and cantonese food.This bar also have A la carte service also reservation must be done 24 hours in advance. Dress code: Smart-casual.

  • Various Restaurants
    5 restaurants on premises ( 4 in all-inclusive)
    Four ocean front dining and snack bar facilities, beverage & snack bar service under 275 beach palapas, Spa Palenque Natural snacks, Golf Club Resturant for Sunday Brunch and golfers.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • 24-hour security
  • Babysitting†
  • Bell staff/porter†
  • Bicycle rentals†
  • Children programs†
  • Currency exchange†
  • Exercise gym†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service†
  • 24-hour security
  • Babysitting†
  • Bell staff/porter†
  • Bicycle rentals†
  • Children programs†
  • Currency exchange†
  • Exercise gym†
  • Golf, Offsite†
  • Housekeeping - daily†
  • Outdoor pool†
  • Pool†
  • Restaurant
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Meeting Facilities†

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's pool †
    There is 1 children's pool on site.
  • Direct access to a beach †
  • Fitness center on-site †
  • Hot tub †
    3 Outdoor Hot Tubs
  • Outdoor pool †
  • Pool †
    There are 3 pools on site. 2 lagoon ocean front pools with water slides and waterfalls, handicap ramp and kids wadding pool included, SPA lap pool near Coba Tower.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
Off-Site Recreation
  • Golf †
    Golf Course (18 holes) located within a mile of Property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4359 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dinner at the Sky bar.

    Dinner at the Sky bar , Excellent service, great food. Would highly recommend. Will definitely go back. Salmon was excellent.

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful and relaxing atmosphere. Not rushed and great service.

    Wonderful service and food. Great setting and great company. Staff were attentive and had great recommendations. Try the rainbow flight! Great for young and mature adults. Come here each time In town.

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The customer is the priority!

    My dinner experience was excellent! Sebastian our waiter was superb! Friendly and accommodating staff! Food was excellent and fresh!

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Service at dinner

    Excelent service from Alec at Kabah and the whole staff. Need to make an early reservation. We learn to say cheers in Japanese: Kapai

    Nov 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Dinner — Kabah

    Amazing service, please go see Sebastián, at Paradise Village (Kabah, Sushi Bar). The food and the service were both first rate. I cannot wait to patronize this restaurant again.

    Nov 29, 2025
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Minimum check in age is 21 year round.

  • Pet Policy : Pets Not Allowed

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