Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nov 03, 2025
100% Paradisus!!
This vacation was great. Paradisus is beautiful, very clean, super friendly staff. Make sure you stay in the Reserve area - the little bit of extra money is 1000 times worth it. There is nothing negative to say because the entire stay from the check-in process, spa, food, staff, drinks, beach chairs - everything was smooth and easy going. It was private and was NOT adult spring break!!
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Nov 01, 2025
Great experience
Just finished an amazing trip to Paradisus. Reserve Swim out room closest to the main pool was a perfect location - super close to everything and some built in shade. Everything was top notch, everyone was friendly, drinks were strong and customizable, and beds and cabanas were always available. We got a massage on the beach a few minutes down from the resort for cheaper than the spa rates. The beach had stronger waves but clear waters and fresh swimming. Food standouts: tuna toscadas and elote at Aqua Marina, pork belly sandwich at Sante, curry chicken at Tokimeku, burnt ends taco at Sal. The ice cream and coffee bar always had delicious treats available. Be sure to bring yetis/travel mugs to keep your drinks cold, and bug spray. We had a lot of mosquitoes where we were. We did the free Reserve trip to San Jose, it was worth the visit to see something different. Also did the cooking class and tequila tasting, both were super fun. Saw whales in the distance and had a couple turtle releases. Shoutout to Diego our concierge, who truly helped out with everything, Miguel the activities coordinator who kept things lively and Ricardo the bartender, who somehow was able to dig out grey goose wherever we found him! We’ve been to 5+ all inclusives and this was one of the best. It was perfect low key with enough activities but not a mega resort. Would definitely come back.
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Nov 01, 2025
Fantastic staff and resort
We stayed from 10/24-10/31/2025 and were celebrating a birthday on our trip. We have been to a few resorts in the past and this experience felt so special because the staff were incredible. We immediately felt like this resort was an improved experience upon our arrival because everyone was very helpful and friendly. We made a note to thank everyone specifically and the staff is one of the main reasons that we are planning to return (as soon as possible!). Our best experiences were with the following people but there were a few others who we just didn’t catch their name. Pool Bar: Ricardo, Jesus, Irving were wonderful and so friendly every day. Cielo: Antony and Eduardo made our dinners so fantastic and we loved their recommendations. Pool Concierge: Kevin, Carlos, and Servando were amazing! They all personally made each day so special for us. Entertainment: Miguel, Caesar, and Jesus made our trip so much fun! We aren’t usually regular participants in activities but they made the pool events very fun and engaging without making it feel like an obligation or taking over the entire area. Pool service: Jackeline and Max were excellent. Reserve Bar: Omar, Angel (also at pool bar), and Jorge (also at pool bar) were so friendly and attentive. Coffee Shop: Omar and Anahi always greeted us with a smile and helped to start our days off great. Baggage: Omar was so friendly and helpful. Multiple people went out of their way to do something special for my wife’s birthday- singing happy birthday at the pool, personalized treats at the pool and dinner, and a special gift in the room! We also saw a few whales on the trip and participated a few times in turtle hatching and releases on the beach in the evening. We are already planning our return trip back to Paradisus and hope to see the friends we made on the staff soon!
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Nov 01, 2025
Excellent all inclusive - especially enjoyed “ the reserve “ benefits.
Beautiful expansive property with fantastic food & lots of places to relax. Extremely clean and wonderful genuine staff.
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Nov 01, 2025
Great couples trip!
Overall, our experience was great. Carlos was our concierge in the Reserve and he was fantastic! I would recommend ensuring an ocean view if you get a swim-up suite. But the pool and service was top-notch. There were good choices for restaurants, most we enjoyed. The breakfast buffet was wonderful. I would definitely recommend this resort! If you are big on night life, there wasn't much to do. But if you are looking for a quiet, relaxing vacation- this is your place.