This is a Beachfront All-inclusive Resort with 910 lavish suites including 124 Swim-up Suites with direct access to the pool | 334 The Reserve Suites and four Presidential Suites | New Concept: THE RESERVE with dedicated areas for Everyone and for Adults Only | Two Sparkling free-form swimming pool with swim-up bar and pool side grill | Fitness center | YHI Spa ($) | El Zocalo, the heart of Paradisus Playa del Carmen, featuring 14 restaurants including “SAL”-Steak Cave ($) and 11 bars | A wide array of non-motorized land and watersports | Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities | New Waterpark and splash pad for the kids | Life-enriching Experiences | Pristine white sand beach | Day and night-time entertainment
Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters, 45 minutes from Cancun International Airport (CUN).
Just steps from extraordinary beaches & attractions: Playa del Carmen’s 5th Avenue, Xcaret, Akumal, Xel-ha, and Xplor.
Our extensive features, options and services come with a Guest Experience Manager, or Concierge to help you navigate so you are free to roam and relax.
The Reserve at Paradisus by Melia Playa del Carmen
An immersive vacation experience for adults, families, and groups. The Reserve offers exclusive opportunities for guests to reconnect and create everlasting memories.
PREFERENTIAL BENEFITS OF THE RESERVE:
Paradisus Kids Kit check-in gift, Discreet, effective assistance of a personalized concierge throughout the stay, Kid’s and Teen’s activities menu, Bathrobes and slippers for adults, Kid’s bathrobes and mini slippers in closet, Kid’s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), Luxury bathroom amenities for adults, In-room activities menu, Kid’s drinks in the minibar, PlayStation® & Xbox on request, Nightly turndown with milk and cookies, Pillow menu for the adults, YHI Moves (exclusive gym area) for The Reserve, Private pool with Swim Up bar, Nespresso® coffee maker, Private massage cabin ($), Private beach area, Exclusive Olio Restaurant, Exclusive La Palapa Restaurant for Adults Only, Exclusive areas for Adults Only including Check-in/out, Bar, Pool and Beach Area.
Location
Playa del Carmen - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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A true paradise.
We enjoyed a lot that experience, we had the best time ever, we were amazed, it was beyond our expectations, everything was perfect, the service, the staff, the buffet, the restaurants, the kids club, the decoration, every little detail... a true paradise.
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🇲🇽☀️🏝️🌊 Perfect start of the year! Best holiday we‘ve ever had so far! 🌊🏖️☀️🇲🇽
Truly impressed by the resort. Kind people, perfect service 24/7, outstanding restaurants, great cocktails, very well-kept facility. Our concierge, Adrián Bosquez, made us an amazing stay with lots of surprises for our daughter. 5*❤️
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Amazing drinks by Jesus and Magdiel at Nube Bar
First night, we stopped at Nube bar across from the main reservations. Jesus made amazing kiwi and passion fruit with pineapple Mezcal drinks. Perfectly balanced. He asked what your likes and dislikes were and catered the drink to that. If it wasn’t for our dinner reservation could have stayed and sampled drinks from Jesus and Magdiel for much longer. Definitely recommend stopping by for an experience!!!
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Jesus at Nube Bar
Jesus is a master of his craft. Each mezcal drink was amazing! I especially enjoyed the passion fruit mezcal margarita with tamarind, Bruleeing the fruit prior to placing it in the drink was the finishing touch. He made sure each patron was welcomed as soon as they entered the bar.
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Jesus of Nube Bar
My friends and I gave Jesus an idea of what we wanted, and he made us cocktails that surpassed anything we could have imagined. The Mezcal was smoky and he enhanced the flavors with smoking fruit that added an aroma that was amazing. Magdiel was also very accommodating, Cheers! Salud!