Resort Details
- 24-hour front desk
- ATM/Cash machine†
- Bell staff/porter
- Cocktail lounge
- Coffee shop
- Concierge desk
- Dry cleaning†
- Exercise gym†
- Gift/News stand
- Luggage service
- 24-hour front desk
- ATM/Cash machine†
- Bell staff/porter
- Cocktail lounge
- Coffee shop
- Concierge desk
- Dry cleaning†
- Exercise gym†
- Gift/News stand
- Luggage service
- Meeting rooms
- Multilingual staff
- Onsite laundry†
- Tour/sightseeing desk
- Valet parking†
- Wedding services
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3802 reviews
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Feb 05, 2026CARELESS dirty OLD !! Viejo descuidado sucio
CARELESS, OLD. Old, old old… not clean, not maintenance. All the light came thru in the morning, the curtains old, careless, bad quality, old, . The windows in the bathroom dont close, so animals come in. Its clearly that they didnt change stuff after the hurricane, so its in bad conditions..!!! Like the AC old, noisy, dirty. VERY BAD DECIDION TO COME HERE. Dont come!!! URGENT CARE FROM THE OWNERS!
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Jan 18, 2026Perfect Getaway
We are repeat travellers to this wonderful and relaxing resort. It continues to meet our expectations for a high quality location. The staff all display excellent customer service. Bruno,Erick,Luis, and Marco, to mention a few, were exceptional and made us feel very special. We will definitely be returning in the near future.
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Jan 14, 2026Good things can be better
Jose and antelma at checkin are simply the best they do a lot to make things better and you can see they love their job Concierge woman lacks customer service attitude Bruno and erick at pool are also great. Food ath the pool restaurant and pool very poor french fries are simply ridiculous in presentation as well as other foods we complained to the pool bar manager he simply didnt care, i cant underdtand how a hotel like this can offer so regular food nothing espectacular Tabachines manager great but not as before the quality of food is very good but quantity very poor we think as they made it all inclusive for some customers the portions are very poor for customers who are paying for a la carte prices, breakfast buffet also average you could see the chef walking around but not checking temperatures food quality etc a eeal cheff wouldnt offer several dishes tough meat etc They had a new women manager for the eestaurant who was great and heard our food coments i hope they change things Room are kind of old, air conditioning works poorly but the room cleaning was very good Valet personel also great
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Dec 21, 2025
A Relaxing Massage Experience
My husband and I greatly enjoyed the massages provided by Berenice and Leti. Both are highly professional and clearly skilled in their craft. I especially loved the seaside location—the sound of the waves added an extra layer of relaxation to the experience. My husband, on the other hand, particularly appreciated Leti’s expertise in deep tissue massage. Overall, it was a wonderful and very enjoyable experience.
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Dec 20, 2025
The greatest and most authentic Acapulco hotel
The Pierre is one of the best hotels in Mexico. The staff has been there for 20+ years, they all have perfected their service. Once, the gem of mexico in the 50's, The Pierre Marques hosted some of the most lavish Hollywood parties and celebrities, all craving a taste of the real Acapulco. Now, a staple of elegance, traditional and with some of the best food menus in town. Perfect for families or younger couples looking for fun, or older couples looking to rest... I have been coming here for 35 years and will continue for many more.
- Minimum Check-In Age: 18