Resort Details
- Various Bars- Overtime Sports Bar- The Premiere Bar & Lounge- Twist Social Bar- Point Break – Pool Bar- Fuel Coffe Co.- Studio Disco Bar & Lounge- Blue Lagoon – Lazy River Grotto Bar- Blue Crush Bar & Grill- STAR Class ™ Pool Bar (Extra Cost)- STAR Class ™ Bar (Extra Cost)
- Various Restaurants- Socal Gourmet Empórium (Buffet)- East & Sushi Teppanyaki Bar (Japanese)- Sunset Strip Steakhouse & Grill (Steakhouse)- La Cocina (Mexican)- Gusto Italian Trattoria (Italian)- Sutra Indian Restaurant & Hookah Lounge (Hindu)- Overtime Sports Bar (Snacks)- Guy´s! Burger Joint (Hamburgers)- The Shores Beach Club & Restaurant (Seafood)- 6th Sense – Chef´s Table (Extra Cost)- Star Class™ - Bar & grill (Extra Cost)
- Junior SuiteBedding: 1 king or dual queen.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Balcony/Lanai/Terrace
- Bathrobe
- Hair Dryer
- Iron
- Minibar
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Junior Suite Ocean ViewBedding: 1 King or 2 Queens and Sofa Bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Entourage SuiteBedding: 1 king bed + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 Adult, 3 Children, 4 total.- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Entourage SuiteBedding: 1 king bed + 1 sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 Adult, 3 Children, 4 total.- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Directors Suite Two BedroomBedding: 1 King + 2 queen beds + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 Adult, 4 Children, 8 total.- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- DIRECTORS SUITE TWO BEDROOMBedding: 1 King + 2 queen beds + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 Adult, 4 Children, 8 total.- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Minibar
- Safe
- Slippers
- Wireless internet connection
- STAR CLASS DIRECTORS SUITE ONE BEDROOMBedding: 1 king bed + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 Adult, 3 Children, Total 4.- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Directors Suite One BedroomBedding: 1 King bed + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 Adult, 3 Children, 4 total.- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Directors Suite One Bedroom Swim OutBedding: 1 King bed + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 Adult, 3 Children, 4 total.- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Producers Two Bedrooms SuiteBedding: 1 king + 2 queen + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 4 children, 8 total.- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Producers Three Bedroom SuiteBedding: 2 king + 2 queen + 1 sofa. / 1 king + 4 queen + 1 sofa
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 10 adults, 6 children, 12 total.- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Satellite television
- Slippers
- Wireless internet connection
- Star Class Producers Two Bedroom Suite Swim OutBedding: 1 king + 2 queen + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 4 children, 8 total.- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Satellite television
- Slippers
- Wireless internet connection
- Luxury Junior Suite Ocean ViewBedding: 1 king + 2 queen + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- Star Class Junior Suite (1 Handicap - Connecting)Bedding: 1 King + sofa / 2 Queens + Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Satellite television
- Telephone
- Wireless internet connection
- Junior Suite Ocean ViewBedding: 1 king + sofa / 2 queen + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Satellite television
- Wireless internet connection
- Star Class Junior Suite Ocean ViewBedding: 1 King + sofa / 2 Queens + Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Satellite television
- Telephone
- Wireless internet connection
- Junior Suite Swim OutBedding: 1 king + sofa / 2 queen + sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Satellite television
- Wireless internet connection
- Star Class Junior Suite Swim OutBedding: 1 King + sofa / 2 Queens + Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Satellite television
- Telephone
- Wireless internet connection
- Junior Suite (3 Handicap - Connecting)Bedding: 1 King + sofa / 2 Queens + Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 child, 4 total.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Star Class Producers Two Bedroom SuiteBedding: 1 King + 2 Queens + Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 4 child, 8 total.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour room service*
- Beachfront*
- Beauty shop/salon*
- Butler service*
- Exercise gym
- Laundry/Valet service*
- Lounges/bars*
- Pool*
- Restaurant*
- Shops and commercial services*
- 24-hour room service*
- Beachfront*
- Beauty shop/salon*
- Butler service*
- Exercise gym
- Laundry/Valet service*
- Lounges/bars*
- Pool*
- Restaurant*
- Shops and commercial services*
- Spa*
- Wireless internet connection in public areas*
- For more information, please contact weddings@planethollywoodhotels.com
* Fees may apply
- Children's program *Stars Kids Club (4-12)Stars aged four and up can enjoy supervised activities such as arts and crafts, gym time, dance parties, friendly competitions, themed events and weekly awards ceremonies.
Labyrinth for kids - Fitness center on-sitePUMPED Fitness CenterEnjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.
- General *Signature EventsPlanet Hollywood sets the stage for fun with monthly special events and daily activities for guests of all ages! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.
Lazy RiverCalling all stars! Grab your towel and come cool off at the pool and lazy river.
Jurassic Splash ParkEnter a prehistoric water world where kids can stay cool surrounded by dinosaurs. Featuring water cannons, sprinklers and life-sized dinos, your kids will feel like they’ve been transported straight into the movies!
Shipwreck CoveChannel your inner Captain Jack Sparrow and set sail to Shipwreck Cove. This piratethemed splash park features kid-friendly water slides and a waterfall where your little swashbucklers will start out on a funfilled pirate adventure.
Planet Play ($)Catch some air at the trampoline zone, hit the links with the golf simulator, draina buzzer beater on the basketball court or set the high score at the arcade with the first-of-its-kind Adventure Park at Planet Hollywood Cancun.
LabyrinthGuests of all ages can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.
PH Experiences ($)Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.
- Miniature golf *Mini-golfChannel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.
- Spa *PH Spa ($)Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.
PH Beauty Bar ($)Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.
- Teen programs *Teens Club (Age 13-17)
- Theatre *What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect place to bring the whole family together and catch a screening of fanfavorite movies and classic films playing throughout the day.
- Water activities *FlowRider® ($)Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.
* Fees may apply
The following services are also available in the hotel:
- Doctor´s office
- Distress rates in case of COVID emergency
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9917 reviews
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Oct 15, 2026Loved it 👏🏼👏🏼👌🏼😁
Just returned from a fabulous 2 weeks at this resort, let me start by saying it's probably best to stay clear of some review sites as I'm not going to lie in the last 18 months leading up to this holiday my head was all over the place due to some horrendous reviews BUT we are so glad we stuck with the plan 😁 we had upgraded to star class from the start and it was a great decision in my opinion, we arrived to bellboys taking our luggage, some welcome happy clapping and fan fare around the reception area which was a nice fun thing to arrive start the trip 👏🏼 check in was fast and smooth accompanied by a welcome cocktail, we where then introduced to one of our 2 PA's for our stay, Mr James who set up our WhatsApp chat so we had direct contact with them throughout our stay he then accompanied us to our room which we loved, it was spotless and he also booked our Al a carte dinners for the following 4 nights on the spot and then left us to settle in and have a wee wander around the resort 😁 we ate at sports bar on night one, some good options and enjoyed it 👍🏼 as soon as we got up the following day we had a welcome and good morning message from Mr Ignacio our other PA for the trip 👌🏼 these guys work alternating shifts but continuously keep you informed of who's on site and when, check in on you and appear around the pools etc to say hi and make sure your ok for the day I cannot speak highly enough of them and what they do if you need them to make your holiday the best and most relaxed it can be 😁 Mr James and Mr Ignacio 5⭐ the star class pool was excellent we had so much fun and met some fantastic people the staff are amazing to name but a few Luis, Victor, Miguel and miss Jacqueline had a massive impact on our experience over our 2 weeks they kept the drinks flowing, had some laughs with our group and where overall just just excellent embassadors for the resort again 5⭐ to them 😁 on to the food which is a regular source of contention in reviews 🤣 there are a wealth of options and yes I understand some of them but we had no issues finding somethinh we enjoyed regularly, we ate at shores for breakfast which is a star class option, buffet style but a lot more relaxed than the main buffet, fresh omelette made to order and all your usual breakfast options, gusto Italian for lunch was amazing and there is also a take away pizza window available through the day, star class grill was good, dinner I'll list from my personal favourite first, sutra Indian was amazing 👌🏼 steak house 👌🏼 teppanyaki 👌🏼gusto (lunch menu is better than dinner) 👌🏼 sports bar 👌🏼we did the fiesta night which was just ok food wise but again as I said there should always be something to your taste. This area is very hot and humid so our attack plan to avoid the dampness issue was to take some wardrobe dehumidifier bags and keep the balcony door closed and air con on at all times otherwise you'll likely invite some moisture into your room, the staff all around this resort are fabulous, always cleaning, maintaining grounds and greeting you with a smile I can't speak highly enough of the people we met throughout our stay here and.we plan to return in the future 😁 Thank planet hollywood 😁 till next time 👏🏼👏🏼👏🏼
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Oct 14, 2026
We had such a great time!
Xavier and Joaquin were amazing at Flow Rider. They taught our family to surf in literally minutes, everyone had such a blast! Our kids cant wait to go back. Thank you so much for making our girls so happy!
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Oct 14, 2026
Favourite resort!
Our experience at Planet Hollywood was beyond amazing. Star Class made the experience out of this world. Having Molly and Mafer help us from booking reservations to delivery fresh towels to our swim up suite made for a luxury experience. Would definitely re recommend this resort to anyone wanting to get away to relax or party
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Oct 14, 2026
Emily C is a star
Emily C is wonderful. Made our trip feel very special and our family feel very seen. The resort is lucky to have her.
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Oct 14, 2026
Brilliant
It’s been a very good experience and great fun Mar and Fabio was very polite fun and great laugh I would highly recommend to go to planet hollywood
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 35.19 Mexican pesos (approx. $2.02 USD) (Plus tax) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.