Vacation like a Star ™ at the new Planet Hollywood Costa Rica. Guests of all ages can get close to authentic Hollywood memorabilia and enjoy themed experiences in this natural and breathtaking beachfront setting on the famed Pacific coast of Costa Rica. Guests can choose from a variety of all-inclusive dining venues and bars or indulge in extra services at the PH Spa & Beauty Bar.


Juan Santamaria Int. Airport (SJO) : 150 miles
Liberia International Airport (LIR) : 20 miles


Resort Details


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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6759 reviews
  • 2.0 star tripadvisor rating
    Just okay resort

    The resort and rooms look pretty and are clean. The staff is friendly and helpful. The food at the buffet is good to be resort food. The pool and beach areas are good. There are a good amount of activities to do during the day. I’m giving this place such a low score because the air in my room didn’t work my entire stay. I stayed for 5 nights. We requested a room change more than once and we were told more than once there were no rooms available but I knew other people who got new rooms after we asked and were denied. The service at the bars was slow and took a very long time to get drinks. Bar service was unsanitary, bartenders often tasted the drinks by putting it on the back of their hand and licking it. They did this multiple times often placing the spoon on the exact spot they just licked and putting it back in the drink. There isn’t much to do or eat at this resort after 10pm. The only thing open after 10 is the OT sports bar which stops serving food at 9pm. You can get room service at anytime but it takes hours to get the food and the room service food isn’t good. It was extremely hard to get a reservation at any of the special dining restaurants. I would recommend staying here and I wouldn’t return.

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Get the Star class if possible

    Went as part of a large wedding. Decided to upgrade to the Star class and was worth it. Better now, close to everything, champagne, some shades lounge areas close to the pool, special check in, etc Jorley who was assigned to my room, handled reservations, questions, on and off property questions, even when she was off work. Super communicative throughout the stay. For the hotel, lobby bar for some amazing cocktails or next to the sushi restaurant outside. Buffet was always a good call for lunch. If your going to be at the pool all day, it's work springing for a cabana unless sun is your friend. Now for the rest, it's a distance from the airport and traffic can double that. Expect it to take awhile and be pricey to get there and back. Book reservations to the restaurants as soon as you get there or can, showing up last minute can lead to some disappointing waits and outcomes. And lastly, the shuttles are your friend when going between the pools and the main building. Especially if it's raining or really hot out.

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Fran and the entire entertainment team rock.

    Entertainment team was awesome. They learned all of our names and made us feel like family. We laughed danced and had a great time with them. Shout out to Fran,minor,Katie, and heather for a great job! Evening entertainment was fantastic. The performers were amazingly versatile and talented. Fran takes great photos and even popped up in a few.

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Jorley. The best agent at PH

    This review is for Jorley our personal agent during our stay June 28-July 4. We were at PH to celebrate a large wedding and assigned Jorley during our stay in building 10! From the moment we entered the property, Jorley's smiling face and positive energy set the tone for our week. And let me tell you, she spoiled us! She was very attentive to our needs, was with us when we were out and about the property making sure we had no wants. For example, we had requested dining reservations for our group of friends sometimes large groups during multiple nights and she made it happen. She reserved a cabana for us and brought in special guests- batman and wonderwoman to see us at the cabana, she set up a mixologist Fran, to come teach us and our friends without complication, and was also able to take care of some family members who either didnt have such an attentive agent or none at all, without complaints. During our stay, we had no need for the app as she was with us through whatsapp communication 24/7. She knew where we were and how we were treated even though she wasnt physically there and made sure we felt special during the trip. There was one time at the pool where we had to wait over an hour and a half for food at the guy fieri restaurant. We told Jorley about our frustrations especially since I needed the food for my medical condition, and within minutes of telling her our experience, she notified the head chef and he personal brought a gourmet meal at our front door. Her little good morning texts and even just being there to wipe my groom's forehead during our pictures meant so much. Despite how busy she was, she would mad sure to say goodbye personally each night. I was confused because I know she has so many other people to help, but despite it, we felt like she made us a priority. Jorley even went out of her way to shop at a local store and purchase a beautiful clutch purse for my mother in law, when I had forgotten to get one. Professionally, she is excellent with her communication and making sure we had what we needed, she is a machine at making each of her guests feel like we were her only ones. But during our stay we were able to share life stories and grow close. I loved being above to relate to her as a dog mom, and loved sharing and seeing pics of her baby Luna. I hope to share our friendship. She also took some of the most beautiful bts photos of the wedding and captures some great memories I didnt think i needed until she shared them. Jorley, is an excellent example of hospitality. She had great energy, willing to make us feel special no matter what, with excellent communication skills, personality, and still being so genuine. We have been to ph three times now and none of our previous agents nor agents we have seen have been the level that is Jorley. We are so glad to have met her, she is the epitome of what a ph employee should be and hope she has a successful career. I definitely see her furthering her skills to management on day!

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Incredible experience and great fitness trainer jorge!

    This place is incredible, if you’re looking for a VIP experience with an affordable cost this is it. Something that’s on a resort, but can taste the Costa Rican culture this is the place. Everyone is extremely friendly and happy to help. I highly recommend it. The fitness center is top tier and the trainer Jorge is the man. Highly recommend taking any of his classes at any point! He’s worth it!

    Jul 14, 2024