Resort Details
- Various Lounges / BarsLa Palapa: Located at the beach, serves exotic drinks Palma Azul Bar: Located in the lobby.
- Various RestaurantsPalma Azul - Open for breakfast and lunch Chan Ka'an - Upscale cuisine, with a Mexican Mediterranean fusion.
- Oceanview Room
Bedding - 2 doubles, or 1 King Bed - based on availability, requests are not guaranteed.
Occupancy limits - 4 adults, 2 children, 4 total combined. Exception: When 3 adults are booking, 1 child is allowed.
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Bicycle rentals*
- Children welcome
- Children's play area
- Elevators
- Free parking
- Game room
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Bicycle rentals*
- Children welcome
- Children's play area
- Elevators
- Free parking
- Game room
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive*
- Non-smoking rooms available
- Outdoor pool
- Pets allowed
- Pool
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box
- Spa*
- Tour/sightseeing desk
- Wakeup service
- Water sports
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Although we have a gazebo, brides and grooms can choose the place in the hotel where they wish to be wed. We have a weddings coordinator to help them organize their wedding.
* Fees may apply
- Bike rental *
- Direct access to a beach
- Motorized Water Sports *
- Non-Motorized Water Sports *Snorkeling and Diving.
- Outdoor poolThere is 1 pool on site. Size of the pool is Length - 11 mts; Width - 7.50 mts
- Spa *
- Other Local Attractions
Cozumel famous reefs, great for snorkeling.
Ancient Mayan Ruins.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
893 reviews
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Jul 25, 2026June Cozumel trip
Location in general was just what we wanted. My family and I are advanced snorkelers , were pleased with the marine life we saw. Cleanliness and service was excellent as was the breakfast at the restaurant. It has two pools and one is shallow for children. Our room view was beautiful and it was very peaceful until some ignorant America brought out his new turtle box and shared his music with the entire resort. The atmosphere before then was a wonderful Mexican island experience. These people at the resort have a great understanding of client service! Polite, rapid and professional. Excellent value.
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Jun 07, 2026Charming and Peaceful
Atmosphere and character of the 70yo hotel is beautiful. Definitely not modern or cookie cutter. Staff were all friendly and accommodating. Will definitely return
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May 05, 2026
It was a lovely stay. I really like how tranquil and quiet it was. It is a small hotel with a lot of charm. It was built in the
No one trying to sell you anything! You can rest and relax without being bothered. Small and simple setting. Beach area was amazing. I'd go again. Breakfast was really good too.
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Apr 23, 2026
A charming hotel in Cozumel
My husband I have stayed at Playa Azul several times - we have come by ourselves and with friends. The hotel is relatively small, brightly colored and clean, with very good breakfasts that come with the room. All rooms have patios or balconies and overlook the beach and ocean. The employees are all - pleasant, cheerful, polite, and helpful. The hotel is on the north - quiet - side of the island, but a short cab ride to town. We have loved staying at Playa Azul and look forward to returning to it again.
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Apr 17, 2026Careful No Refunds!!!
We booked and it appears to be a great hotel and we read on their website that there would be a penalty if we had to cancel. Wife got an ear infection that would prevent scuba diving, so we had to postpone or cancel, so emailed hotel, and they repeatedly insisted on "No Refund" despite that their website says there is only a penalty. This is excessive and we canceled more than 10 days in advance of travel and offered that they refund only 70% and keep 30% but they rejected that too. Also should note that their location is north of the downtown area and is closest to extreme advance deep shelf dive sites. All the best dive sites (less than 100ft) are south of the main town and many of the dive sites (we prefer) would require we transit south to be picked up or be charged a pickup fee.
- AdvisoryCozumel Golf Course is closing on 1/31/21, therefore Golf will no longer be included at this hotel
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $2.50 usd per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.