Resort Details

OnSite Dining
  • Various Lounges/Bars
    Tlaloc Palapa Bar-
    With live music for your listening and dancing pleasure
  • Various Restaurants
    Mi Pueblito
    In Mi Pueblito restaurant, you will enjoy our exquisite Mexican and international cousine. Enjoy our food on our terrace at the edge of the ocean with a precious view of the bay and a romantic yet friendly atmosphere that allows you to admire the beautiful "puestas del sol" (sunsets) of Puerto Vallarta.

    Kaiser Maximillian Restaurant & Cafe
    Known internationally, the best gourmet restaurant of high quality European cuisine will let you taste the specialties of a breathtaking dinner.

    Consult hotel upon arrival for hours of operation, reservation policies and dress codes of restaurants.
Room Type
  • Superior Standard Oceanview
    Bedding: 1 king-size or 2 double beds

    Occupancy limits - 4 adults, 2 children, 4 total

    Maximum 2 Children 8 Years And Under Free of Charge Sharing Same Room 

    Beautifully decorated in Colonial Mexican style with an exclusive collection of natural carved wood furniture crafted by Mexican artisans. Room have two double beds or with one king-size bed, with private balcony ocean view, air- conditioning with in-room climate control, bathroom with shower, hair dryer, direct dial telephone, electronic in-room safe, cable TV and electronic lock door. 
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Cable television
    • Hair Dryer
    • Iron
    • Ironing board
    • Mini Refrigerator
    • Safe
    • Telephone
    • Wireless internet connection
  • Superior Standard
    Bedding-1 King bed or 2 Double beds- based on availability, requests are not guaranteed.

    Occupancy limits - 4 adults, 2 children, 4 total

    Maximum of 2 children through the age of 8 stay free in existing beds with at least 2 adults. Children ages 9 -12 are surcharged.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Cable television
    • Hair Dryer
    • Minibar*
    • Safe
    • Shower only
    • Telephone
    • TV
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite*
  • Baggage hold
  • Children programs*
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite*
  • Baggage hold
  • Children programs*
  • Children welcome
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant*
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Spa*
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports*
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite *
  • Direct access to a beach
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports *
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
    There are 2 pools on site.
  • Spa *
Off-Site Recreation
  • Golf *
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Nightly live entertainment plus 3 days a week of theme nights and traditional folk dances. Entertainment varies with the season.

* Fees may apply

Just a short walk from the center of town, this quaint hotel provides classic accommodations in the heart of one of the world’s most popular vacation destinations. Boasting authentic Mexican flavor, this resort appeals to active travelers and families alike through beautiful views of the Sierra Madre Mountains, connecting swimming pools including a waterfall and kid’s pool, daily and nightly entertainment, a kid’s activities program and convenient access to the boutiques, cafes and restaurants of Puerto Vallarta.

Property Information

Year Built: 1979
Last Renovation: 2008
Floors: 4
Total rooms: 171
Olas Altas 380, Puerto Vallarta, JA, 48380, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5870 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Hotel with Great Location, Family Friendly

    The hotel is in a fantastic location and was a great price. We could walk anywhere in the Romantic Zone easily. I must have missed how much they cater to families, because the pool was overran with children which isn't our style. The hotel is a little more run down than the photos show, but it was overall a good experience. It probably isn't for you if you want to be in the pool and not be around kids.

    Aug 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best place to stay in puerto vallarta, playa los arcos hotel

    I love inviting my friends and family to Los Arcos in Puerto Vallarta. The staff is very nice and the environment and a hotel is very inviting. I would like to thank Yolanda the hotel concierge for always making my booking easier and always working with me to get me the best price. I would also like to give a shout out to the bartenders Luis and Omar for always taking care of us when we are there and making sure we always have a drink in our hand and of course I would like to thank Adrian for making sure that there are activities going on in the pool and it makes being in the pool, very fun! lastly, the bell boys are always ready to help and are always willing to do it with a smile on her face I recommend anyone that is thinking of going to Puerto Vallarta to stay a Playa Los Arcos hotel.

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great location, just check what room you are getting

    Dear readers, it was a rough start coming here, but was quickly remedied when we mentioned our disappointment with the room. This hotel is going through a slow remodeling process, and updating rooms individually. We initially were in an old room, and for 4 people it was small, small, and old. Thankfully the new room was much larger and more comfortable for the 4 of us. The hotel is located in the zone de romanticas. It is a very LGBTQ friendly area, with a lot of great shops, restaurants, and things to do. The pool is in the middle with an adult only pool by the beach, which we loved. It is small, but most people there are families with young children. We loved watching the people walk by on the boardwalk, which is another fun thing to do in that area. The service was good, everyone is so friendly. The all inclusive is a little deceiving, we thought all the restaurants connected to the hotel were included...this is not the case, although I would recommend adding it, and charging a little more, because that would be a great incentive. The food at those restaurants was excellent. The buffet was hit or miss, I enjoyed the hot food prepared in front of you the most, the already prepared food items were ok. They did have one of the best cinnamon rolls I have ever had, and unfortunately it was only there one day. The spa was great, and the service I had with Flora completely calmed my sun burns. I highly recommend it if you get burned. I also recommend walking across the street to casa Suzanna, the adults only pool on the roof was so nice and calm. The only other issue we had is there are not enough sun beds by the pool, that is a huge problem when the hotel is full, we would never get enough for us to sit and had to share one. The concierge was extremely helpful in getting us situated with a private boat, and we enjoyed swimming at the Arcos…Overall we enjoyed our trip, thanks to the staff, area, and fun things we did there.

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great memories at Playa Del Arcos

    We had one of the most beautiful experiences of our life at the rooftop restaurant! The food and service were exceptional!

    Aug 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    SUNSET GLOW

    Went to a friend's birthday and anniversary. Wonderful memories to last a life time! The food and service was great. The pilapa room where the dinner party was held offered a fantastic 360 degree view of the location and a vista of the sunset glow. The chef came to take a bow. The atmosphere was welcoming and the noise level substantially went down at 10pm. It helped that the Pacific Ocean view was there to soothe us. The housekeeping kept us surprise for the touches of towel sculptures! The location is close to everything! You will not be disappointed. Gracias por todos!! Will return!!

    Aug 10, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy 
    Hotel will accept individual student bookings all year.
    Hotel will not accept group bookings, which it considers more than 10 rooms booked.
    There is a $40 per room refundable deposit required at time of check in.
    Guests must sign agreement/list of rules at check in.
    One parent is required for every 20 students.
    At least one person per room must satisfy the minimum age requirement for check in.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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