Resort Details
- Empireo
- 24-hour front desk
- Air conditioning
- Business center†
- Cocktail lounge†
- Complimentary breakfast
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Fire safety compliant
- 24-hour front desk
- Air conditioning
- Business center†
- Cocktail lounge†
- Complimentary breakfast
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Fire safety compliant
- Free high speed internet connection
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- High speed internet access†
- Housekeeping - daily
- Indoor parking†
- Interior corridors
- Laundry/Valet service†
- Lunch served in restaurant†
- Meeting rooms†
- Non-smoking rooms available
- Outdoor parking†
- Outdoor pool
- Parking fee managed by hotel†
- Pets allowed
- Phone services†
- Photocopy center†
- Pool
- Public area air conditioned
- Racquetball
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Elevator auto recall
Emergency back-up generators
Emergency exit maps
Emergency lighting
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Fire extinguishers in public areas
First aid available
Hard wired smoke detectors
Multiple exits on each floor
Property has elevators
Room windows open
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Well lighted exit signs - Solarium
- Storage space
- Train access†
- Valet cleaning†
- Wakeup service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Copier†
- Fax Machine†
- High Speed Internet Connection†
- Network/Internet Printing Available†
- On-Site Business Center†
- Printer†
- Telephone†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Gym †
- Outdoor pool †
- Pool †
- Racquetball court †
- Solarium †
- Restaurants
- Fortezza Da BassoA masterpiece of the military Renaissance architecture the Fortezza da Basso was planned by Antonio da Sangallo il Giovane and commissioned by Duke Alessandro de Medici and it was built between 1534 and 1537.
- Palazzo dei CongressiLocated inside the 18th century Villa Vittoria Palazzo dei Congressi boasts a prestigious auditorium which can host up to 1000 people.There is also an exhibiting along with other halls.
- Old BridgeOpen all of the time along the pedestrian zone south of Piazza della Repubblica towards Palazzo Pitti. Built very close to the Roman crossing the Ponte Vecchio or Old Bridge was until 1218 the only bridge across the Arno in Florence.
- Palazzo VecchioPalazzo della Signoria better known as Palazzo Vecchio has been the symbol of the civic power of Florence for over seven centuries.
- Cathedral - DuomoSanta Maria Del Fiore Cathedral of Florence
- Santa Maria Novella Train StationThe Florence Santa Maria Novella Train Station Firenze SMN opened in 1935 and features a spacious entrance hall with a glass and steel roof. Most tourist attractions are within walking distance of this station including the Duomo.
- Accademia GalleryThe Gallery is particularly famous for its sculptures by Michelangelo the Prisoners the St.Matthew and especially the statue of David which was transferred here to the specially designed tribune from Piazza della Signoria in 1873.
- The MallThe Mall is a luxury outlet centre created to located in the heart of Italy close to the main Tuscan cities.
- Uffizi GalleryThe Uffizi gallery is one of the most famous museums of paintings and sculpture in the world. Its collection of Primitive and Renaissance paintings comprises several universally acclaimed masterpieces of all time.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2174 reviews
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Nov 27, 2025Gem of a Hotel
What a gem of a hotel! With only 24 hours in Florence, we wanted to splurge and this was a great choice. It was walking distance to the Uffizi and Plaza Santa Croce, which was hosting a fun little Christmas market. Lots of shops and restaurants near by. We had one of their “townhouse” suites which overlooked the river and had our own little balcony. Perfect for our family of four. We had the included breakfast which was truly yummy, with so many choices. The staff was universally wonderful; they suggest a 7% service fee, which is optional but we gladly added it as the staff went above and beyond in every interaction. If we ever come back to Florence, this is where we will stay.
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Nov 16, 2025
Just amazing!
This hotel is just fantastic. Great location on the Arno river and in the town centre in a quiet spot, with beautiful views from both of our rooms, one on the Arno river and the other room towards the Duomo. Elegant everywhere with a stunning and excellent restaurant and a beautiful bar. We loved the breakfast and service was fantastic. The rooms are classic with stunning Venetian chandeliers and beautiful bed linen. Room service was great, the towels were always clean and both rooms were left spotless with quick service. The beds are super comfortable, I wish I could buy that mattress :). Finally the roof top has a swimming pool with amazing views all around Firenze. We had an amazing time. Thank you to the team who made us feel so welcome.
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Nov 08, 2025Great Location and Views, But Room for Improvement
Hotel Plaza Lucchesi offers excellent value for the cost and an unbeatable location — it’s perfectly situated for exploring all parts of Florence on foot. The view from our room was absolutely beautiful, and the rooftop terrace offers an incredible panoramic view of the city and the Arno River. Even though the rooftop services and pool were closed for the season, it was still worth going up just to take in the scenery. The lobby and bar area were also lovely — elegant, inviting, and a great spot to relax. That said, some aspects of the hotel could use an update. The décor and furnishings in the guest rooms, outside the lobby, felt a bit dated, and our 4th-floor room was smaller due to the angled roofline, which meant we didn’t have the large windows featured on other floors — a little disappointing given the otherwise stunning views. The biggest challenge was the heat. The room was extremely warm, and when we contacted the front desk, we weren’t initially informed that Italy’s government controls heating and cooling between November and April. We eventually figured this out online and had someone come up to turn off the heating and bring a fan, which helped, but it was still a bit uncomfortable. Overall, Plaza Lucchesi has a lot of charm — the location, views, and common spaces are standout features — but a few updates and better communication would make the experience even better.
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Nov 08, 2025
Excellent service, location, and ambiance
We stayed at this hotel for 5 nights and they were excellent. Room with a gorgeous view. It was on the smaller side but that is to be expected. The staff were great. The ambiance was wonderful-especially the bar! We loved the nod to Dante in the bar menu. Very classy hotel. The rooftop was gorgeous! No services due to the time of year but we were allowed up. We ran to catch the sunset at Piazza De Michelangelo but came back to the rooftop and it was even better from there! Hotel is centrally located to everything. Quick and easy walk to all the main attractions in the city center but just far enough out that it was a smidge quieter!
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Sep 29, 2025Do not choose this hotel if service is important to you
The front desk was very unfriendly . We tried to get a late check out since when we arrived two days prior our room was not ready when we got there at 2:00 had to wait more than 2 hours until our room was ready . once we got our room, we waited another 45 minutes for our luggage to come up after we called the front desk, we wouldn’t have not received our luggage.. our last night stay there was construction going on below our room with a air hammer busting concrete. We did not get any sleep all night long. We mentioned it to the front desk and she said she did not know what we were talking about.. then my wife went to check out and they pre charged us $80 for tips for the staff. We were only here two days and we never needed a staff memberThe ONLY good thing about this place was Aldo the concierge. he was great . I DO NOT RECOMMEND THIS HOTEL
- AdvisoryThe amount due for Florence City Tax will be 7.00Euro per person, per night for a max of 7 nights, to be paid directly in the hotel. The tax won't be applied to children under 12.This change will apply to all stays starting from the night of 04/01/2023 included, regardless of when the booking was made or what is established in the existing contracts.
- Check In: 2:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.