Resort Details
- Empireo
- Premium - Bed & Breakfast
formerly Premium,effective 03/15/23
Bedding: Queen size or two single beds
Occupancy Limits: 2 adults, 1 child, 3 total.
Bedding requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning individually controlled in room
- Bathrobe
- Bathtub/shower combination
- Bottled water
- Desk
- Direct dial phone number
- Hair Dryer
- Minibar
- Satellite television
- Slippers
- Wireless internet connection
- Superior with View - Bed & Breakfast
formerly Superior with View, effective 03/15/23
View: River or City view
Bedding: Queen size or two single beds
Occupancy Limits: 2 adults, 1 children, 3 total.
Bedding requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning individually controlled in room
- Bathrobe
- Bathtub/shower combination
- Desk
- Direct dial phone number
- Hair Dryer
- Minibar
- Satellite television
- Slippers
- Wireless internet connection
- Deluxe with Balcony - Bed & Breakfast
formerly Deluxe with Balcony, effective 03/15/23
Bedding: King Bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 1 children, 2 total.
The Perfect solution for families, these are two-storey suites with a splendid view of the River Arno.
- Air conditioning
- Bathrobe
- Bathroom amenities
- Bottled water
- Minibar
- Satellite television
- Slippers
- Wireless internet connection
- Family Suite - Bed & Breakfast
formerly Family Suite, effective 03/15/23
Bedding: King Bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 1 child, 4 total.
All the Deluxe rooms have unforgettable views: either of the River Arno and San Miniato al Monte, or, on the other side, of the splendid Church of Santa Croce towering above the rooftops of Florence.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Bottled water
- Minibar
- Satellite television
- Slippers
- Wireless internet connection
- 24-hour front desk
- Air conditioning
- Business center*
- Cocktail lounge*
- Complimentary breakfast
- Concierge desk*
- Dinner served in restaurant*
- Direct dial telephone
- Dry cleaning*
- Fire safety compliant
- 24-hour front desk
- Air conditioning
- Business center*
- Cocktail lounge*
- Complimentary breakfast
- Concierge desk*
- Dinner served in restaurant*
- Direct dial telephone
- Dry cleaning*
- Fire safety compliant
- Free high speed internet connection
- Front desk
- Full american breakfast*
- Full service housekeeping
- Hair dryer
- High speed internet access*
- Housekeeping - daily
- Indoor parking*
- Interior corridors
- Laundry/Valet service*
- Lunch served in restaurant*
- Meeting rooms*
- Non-smoking rooms available
- Outdoor parking*
- Outdoor pool
- Parking fee managed by hotel*
- Pets allowed
- Phone services*
- Photocopy center*
- Pool
- Public area air conditioned
- Racquetball
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Elevator auto recall
Emergency back-up generators
Emergency exit maps
Emergency lighting
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Fire extinguishers in public areas
First aid available
Hard wired smoke detectors
Multiple exits on each floor
Property has elevators
Room windows open
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Well lighted exit signs - Solarium
- Storage space
- Train access*
- Valet cleaning*
- Wakeup service*
- Wheelchair access*
- Wireless internet connection in public areas*
- Business Center*
- Copier*
- Fax Machine*
- High Speed Internet Connection*
- Network/Internet Printing Available*
- On-Site Business Center*
- Printer*
- Telephone*
- Wireless Connectivity*
- Wireless Internet Connection*
* Fees may apply
- Gym *
- Outdoor pool *
- Pool *
- Racquetball court *
- Solarium *
- Restaurants
- Fortezza Da BassoA masterpiece of the military Renaissance architecture the Fortezza da Basso was planned by Antonio da Sangallo il Giovane and commissioned by Duke Alessandro de Medici and it was built between 1534 and 1537.
- Palazzo dei CongressiLocated inside the 18th century Villa Vittoria Palazzo dei Congressi boasts a prestigious auditorium which can host up to 1000 people.There is also an exhibiting along with other halls.
- Old BridgeOpen all of the time along the pedestrian zone south of Piazza della Repubblica towards Palazzo Pitti. Built very close to the Roman crossing the Ponte Vecchio or Old Bridge was until 1218 the only bridge across the Arno in Florence.
- Palazzo VecchioPalazzo della Signoria better known as Palazzo Vecchio has been the symbol of the civic power of Florence for over seven centuries.
- Cathedral - DuomoSanta Maria Del Fiore Cathedral of Florence
- Santa Maria Novella Train StationThe Florence Santa Maria Novella Train Station Firenze SMN opened in 1935 and features a spacious entrance hall with a glass and steel roof. Most tourist attractions are within walking distance of this station including the Duomo.
- Accademia GalleryThe Gallery is particularly famous for its sculptures by Michelangelo the Prisoners the St.Matthew and especially the statue of David which was transferred here to the specially designed tribune from Piazza della Signoria in 1873.
- The MallThe Mall is a luxury outlet centre created to located in the heart of Italy close to the main Tuscan cities.
- Uffizi GalleryThe Uffizi gallery is one of the most famous museums of paintings and sculpture in the world. Its collection of Primitive and Renaissance paintings comprises several universally acclaimed masterpieces of all time.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2186 reviews
-
Aug 19, 2026Gem by the river Arno
The best location for us in Firenze. All main points of interest within short walking distance and beautiful views. Not noise and not crowded street. Excellent pool view on top of the hotel. We liked a lot the river Arno view from our rooms. Specially the balcony was super to have take away pizza and enjoy sunset atmosphere by the river. A lot of variety in the breakfast buffet and the staff was very helpful.
-
Aug 07, 2026
Great hotel, fair price, would stay again.
We stayed here for our 10 year anniversary, 4 nights. There were a lot of highlights worth mentioning. For example, we informed them of our anniversary and they were over the top accommodating. Upon request several weeks prior, they ensured we were given a balcony view of the Arno which was stunning. Staff was over the top friendly. Hotel room was huge and bed extremely comfortable. Bathroom very nice and updated. The pool on the roof is larger than I envisioned from pictures and surprisingly pretty cold, given it was so hot outside. Location-wise, its easy to get to the main parts of Florence but just off the beaten path enough to retain some privacy. I would stay here again and recommend to friends/family.
-
Jul 19, 2026
Stay here!!
An unbelievable stay from the start. The staff was incredible! We arrived early and they were able to get us checked in and welcomed us with champagne and a sweet note for our honeymoon. The room was perfect and stayed cool while it was hot outside. A perfect location right outside the hustle and bustle but close enough to walk everywhere. The rooftop is incredible! The atmosphere? A breath taking view, great pool, and the food and beverages are top notch. Everything was clean, quiet, and amenities were above and beyond. The breakfast in the morning was perfect and loved that you can order other things if wanted! Great value for your stay, we will be back!
-
Jul 04, 2026
True Italian hospitality
We chose this hotel because of its incredible view over the city, but that quickly became secondary because what really makes this place special is the hospitality. We had been a bit disappointed by others hotel we stayed at in Italy and we had started to think that Italians had lost that wonderful gift of welcoming guests with the warm smiles that Italian hospitality is famous for. But here, we finally found it again! Everyone was incredibly kind and welcoming, and they even spoke English, which unfortunately isn't something you can always take for granted anymore. The breakfast was excellent with great quality and attentive service. We had a wonderful stay and will definitely be back. Thank you all for making us feel so at home!
-
Jul 02, 2026Not a 4* hotel and way overpriced
On the whole I didn’t like this hotel and would not stay here again. -AC was terrible. I know Italy was having a heat wave but we had come from Venice where the hotel had great AC. The room was too warm, definitely never got down to 17 deg C and we had to request fans which barely helped. I even considered moving hotels I was so unhappy. Slept horribly. -Room was dark and depressing. The room faced a tiny enclosed courtyard so had zero view, little light, no airflow if I wanted to open the windows. The room was well appointed but it just felt dark. In retrospect I should have asked to change rooms because over the course of our stay I increasingly became unhappy and depressed about spending any time in the hot, dark room. -blow dryer in the room only worked for about 20 sec before it decided it need a break. And it was weak. -pillows were hard but I asked for and got some soft pillows -bathroom always seemed humid, no fan to dry it out and water from the shower got all over the floor -only the rooftop restaurant seemed to be open for dinner (or at least when I wanted to go) and the menu was very limited and didn’t work for my family. Didn’t appreciate that the waitress claimed she emailed me about the menu (she did not) -didn’t like the location because I got tired of walking in the heat wave 10-15’ to get anywhere. -mini fridge not cold at all Good things: -breakfast buffet was great with a nice selection of meats and cheeses, yogurt, fruit, baked goods. Service inconsistent though with one morning being asked what kind of coffee I wanted and the next morning no one asked -rooftop pool is very nice. Small but adequate for cooling off and gorgeous view. -staff very helpful at check in, getting fans and extra pillows, calling a taxi, with luggage. -rooms made up early in the day and mini fridge restocked with water -bathrobes and slippers available. There was a small cloth for my feet for turn down service I’m assuming, but no one turned down the bed. So in summary this is not a true 4* hotel. The staff was on the whole was great but the dark warm room made my stay unpleasant.
- AdvisoryThe amount due for Florence City Tax will be 7.00Euro per person, per night for a max of 7 nights, to be paid directly in the hotel. The tax won't be applied to children under 12.This change will apply to all stays starting from the night of 04/01/2023 included, regardless of when the booking was made or what is established in the existing contracts.
- Check In: 2:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.