Resort Details
- Cascades CaféIndulge in light outdoor dining and cool cocktails while you gaze out over the flowing falls and water features of Falls Water Village. Cascades Café is the perfect afternoon destination.
- Different Pointe of View
Different Pointe of View offers cutting-edge American cuisine coupled with a distinctive Mediterranean influence. Patrons feel as though they are literally dining on top of the world with a panoramic view of Phoenix and the North Phoenix Mountain Preserves.
- Pointe In Tyme Grille
A favorite among guests and locals alike. Choose from steak favorites enhanced with homemade marinades and rubs, seasonal entrées and succulent seafood dishes in a warm and inviting atmosphere.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Baggage hold†
- Bell staff/porter
- Business center†
- Children programs†
- Coffee shop†
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Baggage hold†
- Bell staff/porter
- Business center†
- Children programs†
- Coffee shop†
- Concierge desk
- Elevators
- Exercise gym
- Gift/News stand†
- Golf†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Parking
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Smoke-free property
- Spa†
- Tennis court†
- Valet parking†
- The Pointe Hilton Tapatio Cliffs Resort offers an experienced team and spectacular setting to celebrate your wedding. Whether an intimate ceremony in our lush gardens, or grand celebration among friends and family in our private salons or elegant ballrooms, let our specialists help plan your ideal wedding.
† Fees may apply
- Children's program †
Kids, teens and families build fond memories to last a lifetime at our seasonal children's program Kids Korral. The Falls Water Village kids-friendly Phoenix water park offers spring and summer activities. We also host a Teen Scene program for children ages 10 to 17.
Children's programs are available on a seasonal basis.
- Fitness center on-site
- Golf †
The Lookout Mountain Golf Club is a nine-time winner of the Golf Digest Four Star Award and has been recognized as one of America's Best Golf Course by Zagat. Lookout Mountain has also been chosen as one of Arizona's Top 10 Golf Courses, as voted on by readers of Arizona Business Magazine. There's nothing like playing 18 holes among the vivid beauty of the Sonoran desert and lush Phoenix North Mountains.
- Hot tub
- Pool
Discover a 40-foot waterfall and our two expansive, free-form pools. Guests may also reserve one of our 23 private cabanas (additional charge) or enjoy the warmth of the sun on our sun-deck terraces. For the thrill-seekers, take a wild ride down our 138-foot enclosed waterslide.
- Spa †
Begin your journey to beauty and wellness and escape to Tocaloma Spa & Salon. Soothing spa treatments and indulging salon services are found just steps from your Pointe Hilton Tapatio Cliffs Resort accommodations. Our peaceful and intimate spa provides a variety of massage, body and skincare treatments, body exfoliation services and in-suite pampering. Visit the salon for an array of nail, pedicure, hair care, hair removal and cosmetic services.
- Tennis court
- Bike trail †Resort Mountain Experience - Hiking and Biking Trails in the Phoenix Mountain Preserve is available adjacent to our resort.
- Hiking trail †Resort Mountain Experience - Hiking and Biking Trails in the Phoenix Mountain Preserve is available adjacent to our resort.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2242 reviews
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Jan 30, 2026Customer service was excellent
I had the pleasure of talking to Angie, a customer service representative that happened to answer the phone when I was planning a trip fore my wife. She was incredibly helpful and professional. She went above and beyond what she had to do and helped me work out all of the details to make this surprise come together, Thank you Angie.
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Jan 29, 2026
Richard made my stay amazing!
I had a wonderful stay, and a big part of that was thanks to Richard. From the moment we interacted, his excitement and passion for the hotel were so genuine and contagious. He went out of his way to make sure everything was perfect and made me feel truly welcome. It’s rare to come across someone who clearly loves what they do, and it absolutely elevated my experience. Richard is a real asset to the hotel, and I hope management knows how special he is.
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Jan 29, 2026
Amazing resort
Beautiful resort!! Everyone was so nice and welcoming. Richard was especially kind, he drove us around the resort and was incredibly helpful!! I would definitely request him to transport us again.
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Jan 28, 2026Great resort but no improvements, horrible towels, expensive food/beverage
The resort is good and efforts have been made to upgrade what's a very old resort. We've been coming for almost a decade. What the property is lacking is a sports bar. The bar they have is old & dark, like an Irish pub and seating is not great but woodwork is cool and it's a good pub. We just wish they'd find room somewhere to offer a more well-lit & lively sports bar. Also, the pillows and especially the in room towels were the worst I've had in years. We actually went and got pool towels everyday b/c those were better than the hard, cheap, and old bath towels in the rooms. Food at restaurant is very good, as is their buffett breakfast. Staff was fantastic as always. Prices for food/drink have gotten too expensive as of late though. We're considerong switching out annual golf vacation to WeKoPa. Better golf, rooms, and prices are 40% less for food/drink. We do love Hilton Tapatio but there just haven't been any meaningful improvements in the last 5 yrs and the food/bev prices keep rising.
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Jan 23, 2026
Above and Beyond Service
All staff members went above and beyond to ensure we had a successful and stress-free trip. I went to the front desk after I missed laundry drop off, and the staff went above and beyond making calls in order to help me get my shirt ironed for my meeting the next day. All of the staff want to help you out and do so with so much grace and kindness.
- AdvisoryA minimum mandatory hotel-imposed fee of $22.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:•Guest internet access
•Valet/self parking
•Access to Falls Water Village (max 6)
•Tennis & pickleball court access
•1 hour afternoon golf practice facility (max 2)
•20% off seasonal Spa services
•15% off golf apparelThe above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Allowed: Pet Policy - Restrictions and fees may apply