Resort Details
- Spencer's by the Sea
Our love affair with fresh, seasonal cuisine is matched only by our passion for unparalleled service. Each meal is more than a chance to showcase our culinary skills; it's an opportunity to pair great food with our oceanfront setting and create a one-of-a-kind dining experience. With views of the Atlantic Ocean from both inside the restaurant and on the veranda, Spencer's by the Sea offers a memorable Key West dining experience. Featuring fresh seafood, local ingredients and prime steaks, Spencer's simply has it all.
- Sun-Sun Beach Bar & Grill
Dine at Sun-Sun, only a short walk away from The Reach at sister resort, Casa Marina. Enjoy a cooling cocktail in the warm Key West sunshine, or relax in the shade under canopies at the bar. Sumptuous salads and tantalizing fresh seafood grace the menu at this luxury Key West resort bar. Start with seared diver scallops. Sample a classic tossed green salad, or a refreshing watermelon and cucumber salad. Fish and meat lovers are well served, with the freshest seafood and expertly cooked meat dishes. Enjoy classic steak frites or the huge knife and fork burger. Enjoy sea views as you relish the grilled NY strip - accompanied by charred green onions, sautéed wild mushroom blend, bordelaise and tri-colored potatoes.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Concierge desk
- Exercise gym
- Golf,Offsite†
- Housekeeping - daily
- Lobby
- Lounges/bars†
- Parking†
- 24-hour front desk
- Americans with Disabilities Act (ADA) compliance
- Babysitting†
- Concierge desk
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Lobby
- Lounges/bars†
- Parking†
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Smoke-free property
- Spa†
- Valet parking†
- Water sports†
- Wireless internet connection in public areas
- Business Center†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Billiards
- Bocci court
- Direct access to a beach
- Fishing †
Light Tackle Charter, featuring reef and wreck fishing with private charters for half and full days
Flats Charter Sport Fishing, backcountry fishing both spin and fly available for two people with private charters for half and full day
- Fitness center on-site
- Jet-ski †
- Non-Motorized Water Sports †
Snorkeling, Parasailing and Kayaking
- Pool
Heated oceanfront pool
- Scuba diving †
Discover an underwater world with a non-certified divers resort course, a full PADI certification course, and scuba diving gear rental for certified divers. Explore the only living coral reef in North America by scuba diving off the coast of Key West.
- Spa †Spa al Mare: A spa experience like no other – spoil yourself with a relaxing oceanfront massage by fully trained therapists. From Swedish to deep tissue massages, facials to full spa packages, Spa al Mare has everything to restore your inner and outer serenity.
- Golf †
Set in 200 acres of lush tropical scenery, the 18-hole, 6,500 yard Key West Golf Club is the only golf course on the island. Tee off in beautiful surroundings on this championship Rees Jones-designed course. Golf legend Jones architected the course to be challenging to players of all levels and abilities, with four tee placements at every hole. Open to the public all year round, the full-service Key West Golf Club offers rental equipment, a driving range, PGA professional instruction, tournament services, male and female locker facilities, and private parking.
Perfect your swing at the practice facility, with driving range, instruction area and balls for use during practice.
Enjoy the natural beauty of the Key West Golf Club, set in the ‘gateway to the Caribbean’.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
732 reviews
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Feb 15, 2026Okay, but at a price
I waffled between a 3 and a 4. Location gave it the push to 4. There was nothing terribly wrong but for what they charge, you want more than "not terribly wrong". It's barely a resort - has a pool (with a very nice attendant), a beach, a gift shop, and a pricy restaurant. They charge a resort fee and a parking fee (very nice parking attendant/bellboy) - adds about $100 more than list price daily. But it's really a dressed up old motel. One elevator did not work the the entire time we were there. There are some clever lawn statues - men playing poker, man sleeping in chair. The saving grace is that it is right at the southern end of Key West and very walkable to Key West attractions. There is a nicer sister property nearby that we did not visit until our last full day.
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Feb 14, 2026Waste of money and treated very poorly as a Diamond but using the Hilton free night certificate
Too many poor things to write here. Arrived at 3 pm. Was told no rooms available. Huge 5 level resort and a Hilton Diamond and one hour before check in, not one room available. “We will text you”. Well I received a text so went to the desk, and they made a mistake. So we wait longer. 4:15, finally a text with a room in the back of the hotel. $1,000 a night but this service? Pool is sub par, only 1 of the several elevators actually working, the rooms were no better than the Hampton inn I stayed at the night before and this is a poor motel style makeover. $18 breakfast credit gets you a “continental breakfast” which is a 0.50 pastry and a coffee that they somehow value at $18? $50 to park when it is free on the street less than one block away. If you do not tip the cabana guy for asking him for a dry towel, he looks at you like you don’t deserve his attention. In an effort not to be completely negative, the beach was nice and the happy hour was competitive as well. But, I would stay at their sister property down the road 1000 times before I stayed here again and DO NOT use your Hilton free night certificate here as it was clear on check in and out that it was not appreciated here with a comment that said “why only 1 night” with a very sarcastic tone, upon check out, to which I bit my tongue hard and replied… oh just heading back up the keys.. when I was really thinking.. because 1 night is all I can stand here. I could go on.. but you get the point.
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Feb 13, 2026All employees were helpful, especially Molly
Molly was the best help ever. She is a security guard at the hotel and was genuinely concerned about our experience
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Feb 12, 2026
Poor customer care by the hotel staff.
So I am a Hilton Diamond Member and decided to use my annual free night at The Reach in Key West. I knew we would be arriving in Key West early, so I contacted the Hotel via messaging in the Hilton App and asked about potentially checking in early. I got a very cold response from the hotel staff and they said we cannot confirm anything until we are there. So, I get to the hotel around 1pm and of course they don’t anything available early and then they also inform me that they don’t have any type of room upgrade either. Disappointing! So as I am sitting there with my wife waiting for them to get our room ready, I look into that hotel’s availability and find a number of rooms that could have been an upgrade for us. Started to call Hilton Diamond Customer Care, but about 3pm they said our room was ready. We proceeded to the room to discover that it has two beds that were each about 4 feet wide. What hotel even has a bed this small. And who wants to spend their anniversary in a room with these beds? I called the front desk, they said that’s the room I booked and I informed them that in order to use my free night the Hilton staff has to book the room. I informed them at the time I was booking the room that my wife and I were celebrating our anniversary. This was some kind of joke. The hotel later had some room upgrades but I was exhausted dealing with the mess these guys had already made of our anniversary. I was very upset with the lack of efforts made by the hotel staff, and very upset with Hilton’s in general.
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Feb 04, 2026
Great hotel with an amazing property
Loved the reach! Beachfront property with heated pool. Gorgeous pier and hammocks, lawn games. Plenty of beach seating and right next to their delicious restaurant and bar (which made a killer white sangria!). Room was spacious and clean, and I loved the special touches like the pretty blue tile in the bathroom and the shutters on the windows, which added a lot of charm. Really cute market/coffee shop on the property. Very friendly and accommodating staff who fit us in when travel plans changed. Easy walk to restaurants and bars. Would recommend this spot to anyone! Great place to vacation and be taken care of.
- AdvisoryA minimum mandatory hotel-imposed fee of $45 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions:
• Resort access & shuttle service between The Reach and Casa Marina, Waldorf Astoria resorts,
• Casa Marina recreation activities: Table tennis,corn hole, hammocks and featuring the largest beach resort in Key West
• The Reach Recreation Activities: Life size chess, bocce ball, hammocks and featuring the largest natural sand beach • with direct ocean entry in Key West
• Beach and pool lounge chairs with umbrellas
• Poolside delighters including cold eucalyptus towel and popsicles
• Hydration stations
• Wireless internet access
• Business center access
• Fitness center access
• Local, domestic long distance and 800 phone calls
• Daily newspapers
• (2) In room bottles of water upon arrival
• In-room espresso
• pool and beachside delightersThe above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.