From the moment you arrive at The Reef Playacar,  you’ll see why we’re one of the best family-friendly resorts in Playa del Carmen. The relaxed comfort of our boutique-style hotel takes inspiration from the Mayan traditions, magically blending the quiet seclusion of a tropical rainforest with the white-hot beauty of one of the world’s most spectacular beaches.

Nestled among brilliant gardens in an exclusive gated community, just a 15-minute walk from the vibrant shops, dining, and nightlife of 5th Avenue, The Reef Playacar resort ensures that nothing comes between you and an unforgettable Riviera Maya beach getaway.  Our resort is uniquely suited to provide you with a range of  unforgettable experiences, from the exhilarating to the serene.

You will have the chance to book your room with two different options: All-Inclusive package or bed + breakfast.

Fill your days with diving, skydiving and eco-adventures or explore and relax in Playa del Carmen’s tranquil ancient setting.

Location

Playa del Carmen
Cancun International Airport (CUN) : 37 miles

Property Information

Year Built: 2021
Total rooms: 196

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory There will be a $4 per day, per room Environmental tax fee. This can be paid by guest upon arrival. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination in the area and its surroundings.

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - The hotel will not accept any student groups. Student groups are considered young kids between 16-22 years old.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7998 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Favorite place

    All of the staff here are incredibly hard working and friendly. We love coming back year after year. Mary at Chula Vista, Victoria making omelettes; Paulino! Felix at Nico’s makes the BEST drinks. Really everyone here is very nice and accommodating.

    Dec 07, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Bartender opinion

    Alberto,Antonio and Santos very good bartender. They are very funy and kind. Very good service from them love this place because of them! They take news from us and always ask if we were good……………………………………………………………………………………………………………..

    Dec 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spa ŌME at the Reef hotel

    We had a wonderful experience at the spa ōme at the Reef hotel. It has a great setting. We were welcomed warmly by Rocio. Rocio explained us the amenities and made sure we had an amazing experience. It was relaxing and refreshing. Would highly recommend it.

    Dec 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful place to stay - the temazcal is a must.

    Enjoyed our time at the Reef Playcar. The hotel layout makes you feel like your staying in the rainforest with the beach nearby. They highlight of our stay was the temazcal at the Ohm Spa. Shaman Adela gave us an amazing and authentic experience. She and her assistant, Rocio, were very welcoming during our session. The staff at the hotel are always polite and nice. The food at the buffet is very good.

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Pretty decent

    Me and my family were happy but a little disappointed because my kids were treated like little kids and when they would ask for more pressure they would barely do anything more and they repetitively asked for more pressure and they missed some important muscles like on the legs but other than that it was nice and relaxing

    Nov 27, 2024