Resort Details

Dining
OnSite Dining
  • Ayami
    A la carte Asian cuisine.
  • Barefoot Grill
    Hamburgers, hot dogs, nachos and more 
  • Coco Cafe
    Open 24 hours
    Coffee, tea, bagels, salads, and desserts
  • La Taqueria
     A variety of tacos, tortas and quesadillas

  • Red Fish
    Special ceviche and snacks
     
  • Restaurant O
    International buffet open for breakfast and dinner.
  • Risotto
    A la carte Italian cuisine.
  • The Beach Bar & Grill
    Snack favorites like ceviche, burgers, nachos and more.
  • The Deli
    Coffee, tea, bagels, salads and desserts.
  • The Grill
    A la carte grilled specialties served for lunch and dinner.
  • Various Lounges/Bars

    - Reflections Lobby Bar
    - The Lounge & Terrace
    - The Pool Bar
    - K Bar (open seasonally)
    - Altitude Club Bar

OffSite Dining
  • Hacienda El Mortero
    Authentic Mexican cuisine
    Located 5 minutes from Reflect Cancun
    Reservations are required and can be made with the concierge 
    Reservations are taken on a first come first serve basis. 40 people can be seated per night.

    Dinner reservations are available for Altitude Club members only

Room Type
  • Deal of the Day Non-Refundable
    This room category is non-refundable.
  • Deluxe Room Double

    View: Resort

    Bedding: 2 Double Beds

    Occupancy Limits: 3 adults, 3 children, 4 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • Direct dial telephone
    • Complementary Wi-Fi

  • Deluxe Room King

    View: Resort

    Bedding: 1 King or 2 double beds.

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • Direct dial telephone
    • Complementary Wi-Fi

  • Deluxe Partial Ocean View Double

    View: Partial Ocean

    Bedding: 2 Double Beds

    Occupancy Limits: 3 adults, 3 children, 4 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

     

  • Deluxe Partial Ocean View King

    View: Partial Ocean

    Bedding: 1 King or 2 double beds.

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

  • Deluxe Ocean Front Double with Balcony

    View: Ocean Front

    Bedding: 2 Double Beds

    Occupancy Limits: 3 adults, 3 children, 4 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

  • Deluxe Ocean Front King with Balcony

    View: Ocean Front

    Bedding: 1 King or 2 double beds

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

  • Deluxe Family Partial Ocean View

    View: Partial Ocean

    Bedding: 1 King + 2 Doubles (connecting rooms)

    Occupancy Limits: 4 adults, 4 children, 6 Total Including Infant

    This room is comprised of  a Deluxe Partial Ocean View with king bed connected with a Deluxe Partial Ocean View with two double beds.

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

     

  • Family Junior Suite Ocean Front

    Name change - Formerly Family Suite Ocean Front, New Family Junior Suite Ocean Front Effective from 5/13/20

    View: Ocean Front

    Bedding: 1 King + Sofa double

    Occupancy Limits: 3 adults, 2 children, 4 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

     

  • Honeymoon Suite Ocean Front

    View: Ocean Front

    Bedding: 1 King

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

     

  • Altitude Suite Double

    View: Resort

    Bedding: 2 Double Beds

    Occupancy Limits: 3 adults, 3 children, 4 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

  • Altitude Suite King

    View: Resort

    Bedding: 1 King

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

     

  • Altitude Suite Ocean Front

    View: Ocean Front

    Bedding: 1 King

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

  • Altitude Corner Suite Partial Ocean View

    View: Partial Ocean

    Bedding: 1 King

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

  • Altitude Corner Suite Ocean Front

    View: Ocean Front

    Bedding: 1 King

    Occupancy Limits: 2 adults, 1 child, 2 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

  • Altitude Master Suite Ocean Front

    View: Ocean Front

    Bedding: 1 King + Sofa double

    Occupancy Limits: 3 adults, 3 children, 4 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

  • Altitude Family Suite Partial Oceanview

    View: Partial Ocean

    Bedding: 1 King + 2 Doubles

    Occupancy Limits: 4 adults, 4 children, 6 Total Including Infant

    All rooms offer the following amenities and inclusions:
    • Bathroom with bathtub or rain shower
    • Bathrobe and slipper
    • 24-hour room service
    • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
    • Hair dryer
    • Vanity mirror
    • Iron & Ironing board
    • In-room electronic safe box
    • In-room coffee and tea machine
    • Mini-bar refreshed daily with water, beer and soft drinks
    • Direct dial telephone
    • Complementary Wi-Fi

    All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:
    • Personalized check-in and check-out at the Private Lounge
    • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
    • 24-hour room service with healthy options
    • Onsite exclusive preferred bar
    • Upgraded mini-bar service and bathroom amenities
    • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
    • Pillow menu
    • Altitude Club area on the beach with exclusive access

    Area: 1152 square feet

     

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service*
  • Air conditioning
  • All-inclusive meal plan
  • Babysitting*
  • Business center*
  • Car rental desk*
  • Child programs
  • Concierge desk
  • COVID test onsite
  • 24-hour front desk
  • 24-hour room service*
  • Air conditioning
  • All-inclusive meal plan
  • Babysitting*
  • Business center*
  • Car rental desk*
  • Child programs
  • Concierge desk
  • COVID test onsite
  • Currency exchange*
  • Elevators
  • Exercise gym
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Medical Facilities Service, Offsite*
  • Parking
  • Pool
  • Spa*
  • Tour/sightseeing desk*
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Beach
  • Children's pool
  • Children's program, onsite
    Activities and supervision are available for children at the kids club.
  • Pool
  • Spa *
  • Water activities
Off-Site Recreation
  • Golf *
    Complimentary greens fees.
  • Motorized Water Sports *
  • Scuba diving *
Off-Site Attraction
  • Dreams Tulum

* Fees may apply

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Reflect Cancun Resort & Spa - Unlimited Luxury invites friends, families, and couples to a vibrant getaway. Reflect Cancun Resort & Spa - Unlimited Luxury is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to Unlimited-Luxury® where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Property Information

Total rooms: 398
Boulevard Kukulcan km 8.5, Zona Hotelera, QR, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11376 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    French restaurant

    We loved the French restaurant : Le Delice. Eduardo and Guillermo were our lovely waiters. They were so friendly and engaged in conversation a d explanations. . The food was delicious. We believe they might have used sousvide cooking systems to present a very soft and delicious steak and salmon. Highly recommended and far better than the other restaurants.

    Aug 29, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Everything was great until we got scammed in the end by Ofelia

    Our stay was actually fine until checkout. Then they hit me with a $150 US charge because I didn’t return my plastic wristband. Nobody told us we needed to keep it apparently it was somewhere in the multi-page agreement they hand you at check-in. When I pushed back they just pointed at the fine print. Zero flexibility, zero understanding. A resort this size charging guests $150 for a piece of plastic tells you everything about how they operate. Be careful here, read every page they give you, because they will use it against you.

    Aug 28, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Service

    Shamil made my dinner experience 10/10. He was super nice and attentive. Definitely one of the best serving experiences I’ve ever had

    Aug 25, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Elizabeth is great!

    Elizabeth (orea the grill) is great!

    Aug 19, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An Amazing Vacation — We’ll Definitely Be Back!

    We were absolutely delighted with our stay at this hotel! ❤️ From the very first moment, we felt such a wonderful atmosphere — beautiful grounds, cleanliness, friendly staff, and excellent service. We especially appreciated how attentive, kind, and helpful everyone was. The food was delicious and varied, the property was beautifully maintained, and the beach was simply amazing. 🌴☀️ We had such a wonderful vacation and would happily come back again. A huge thank you to the entire hotel team for making our stay so special and creating such unforgettable memories! ❤️

    Aug 17, 2026
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18

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