The Ritz-Carlton Aruba

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3667 reviews

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  Ritz veranda. You’ve been warned. Drinks are good, but the food is not.

  Been to the Ritz many times. I am reviewing the sunset veranda which is wonderful. Except for the food. Which was terrible. At best, a 3/10. If you order anything hot, The kitchen is on the low ever level,so expect cold. They recently changed the menu, and not for the better. The “smash burger” and fries served without mustard, salt, pepper or ketchup. But it did come with mayo. The quesadillas, not very good at all and sour cream is extra $. So, great view, good drinks, reasonable service, poor selection of food, terrible quality and Ritz’s prices.

  Jan 29, 2026
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  Wonderful experience at Noori Sushi Bar Ritz Carlton

  We are currently staying at the Marriott but decided to visit Noori Sushi Bar at the Ritz Carlton and we were not disappointed at all The service was outstanding from the moment we arrived Although the food took a bit longer than usual it was absolutely worth the wait The ambience is phenomenal very elegant, relaxing and perfect for a special night out A special shoutout to a lovely lady with red hair who was opening the door and welcoming everyone with such warmth and attentiveness I didn’t catch her name but she truly made us feel welcome and set the tone for the entire experience Also kudos to the bartenders the drinks were excellent and perfectly crafted Overall a beautiful dining experience I will definitely be back

  Jan 27, 2026
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  Mediocre food poor service

  The hotel itself is beautiful. The sunset grill and bar was average at best for the high price it charges for fine dining. The wedge salad was horrible. Brown lettuce, tasteless buttermilk dressing, no onions. Fatty grisly pork belly. 3 dime size scallops that weren't cooked properly. $30.00 way overpriced . I will say the salmon entre was good. Waiter was horrible never asked how the food was or did we need anything. Didn't know about drinks or food when asked. Only tried pushing drinks on you when you still had a half full drink. When asked for the bill he walked by and basically through the bill on the table. Not worth $250

  Jan 27, 2026
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  Great stay

  We had a wonderful stay at the Ritz, traveling as a couple with our 23- and 24-year-old daughters. The service was exceptional from start to finish. We spent most of our time by the pool and especially loved the morning chocolate smoothies. We also enjoyed a yoga class, ordered room service, and dined on sushi and at BLT—every experience was excellent. The hotel was exactly what we expected, and perhaps even more so. It’s quiet, elegant, and incredibly relaxing. By the end of our five-night stay, my husband was getting a bit restless, and I suspect that if we had boys, they might have been bored. The atmosphere is very posh but subdued—no music at the pool and no true outdoor bar scene to linger at. That said, if you’re looking for a peaceful, refined escape, this hotel delivers beautifully.

  Jan 20, 2026
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  Great drinks by Jose at the Ritz

  We were greeted by a very friendly bartender by the pool who has a drink truck at the Ritz. He made wonderful cocktails and mocktails in a fresh pineapple for me and a coconut for my husband! It was the highlight of our afternoon. We will definitely be back!

  Jan 17, 2026