Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5045 reviews
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Oct 16, 2025Worth only if you find a nice promo.
The hotel is big and part of a "RIU hotel" complex comprised by 4 different RIUs. Bambú os a big one but very diversified in public. From young people to family and elderies. There are 7 different restaurants. One is only for VIPs. From the 6 others, 2 kept closed basically all week. The main restaurante offer a great variety a tasty foods. We had the unfortunate experience to be without power and water for 1 nighet and without power for half of the second day. Then power came back to rooms and some of the restaurants. The biggest one kept without power for 1 more night. Messy to see and grab food. People walking in the dark and a lady felt and hurt her knee. Bambu was the only one in the dark. All the others were fine. Nobody gave us any information and neither status updates. Terrible. Pools are fine. Bars doesn't have much diversity of alcoholic drinks. Club kids are small and not that exciting. Very Spanish speaking environment and not all employees speak English. We went for birthdays celebration. They did a sweet decor in our room as well in our table at the restaurant.
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Oct 14, 2025Avoid
AVOID ..cockroaches in my bed, and bathroom.we ended up in 3 rooms.All dirty.This is not a 5 star hotel it’s more like a 3 star Spanish .Food cold and very salty.Not English friendly.staff was not interested unless you were tipping them..pools were filthy and we got out covered in slime one day, we ended up poorly, and not able to leave our room for 4 days.HOLIDAY FROM HELL. Massive problem with drugs on the beach and round the complex.Not a place for young girls,as they kept getting harassed.Think twice before booking this hotel
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Oct 14, 2025I will recommend to my friends come welcome RIU resort because RIU have everything than other hotels
The rate is 5 stars because RIU have everything that what they have to help this important for information because I am deaf special needs
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Oct 11, 2025
Great Hotel
Fantastic time at this hotel, amazing TUI only bar and pool at the beach. Raymond was Fantastic as were his bar staff. Issy in the restaurant amazing service. Yes rooms are a bit outdated but spotlessly clean. Honestly had a fantastic time, can't understand why people leave bad reviews. Thank you to all at RUI Bambu. We stayed in 409 so quite central.
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Oct 09, 2025lovely destination, if we return it will be to a different hotel complex
before we arrived we was really looking forward to our holiday. well i can tell you something it’s a holiday we won’t forget but not for the right reasons. the first few days it was ok, until we found out there is hardly any night time entertainment and if there is most of it is in spanish. 95% of the staff can’t talk English, all they says is no english we don’t understand. its not a English holiday destination its a Spanish one all the cleaning ladies are very very good at what they do, we have come back to our room and it has been spotless! the rooms are very much is need of a full refurb as you can see in a few of the pictures below we’ve had a really bad ant problem to the point they have been in our beds so far the maintenance have done nothing about it even though both my self and the person i’m staying with have been bitten several times. don't even get me started on the food, i’ll be glad to get home for a proper meal. a few of the British guest have either ended up with sickness or diarrhoea since being here the tui exclusive pool is nice but in need of a good clean and guest with other colour bands try and sneak in