Hotel Promotions

Resort Details

OnSite Dining
  • Kawachi
    Asian restaurant

  • Kulinarium
    Gourmet restaurant

  • La Toscana
    Italian restaurant (buffet starters and desserts)
  • Steakhouse

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 14296 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    RIU Cancun

    The hotel is located on a beautiful beach with fantastic views. Every square inch of the hotel and property was immaculate. The pool was great. The staff was friendly, helpful and competent. The entertainment was fun- trivia games, shows, water activities. The White Party at sister hotel Riu Caribe was so much fun! The only thing I would say needs improvement is the food at the buffet. There were a lot of food choices, but it just didn’t taste very good. The food was better at the sit down restaurants. After 10pm, there was nothing available to eat except nachos and refrigerated sandwiches.

    Oct 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A total vibe

    The staff was friendly, the rooms the entire hotel was clean and the food and beverages were top tier.

    Oct 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Picked RIU Cancun and was not disappointed at all amazing holiday could not fault any part of our holiday Well only that we had to come home

    Oct 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely best RIU thus far.

    We stayed there for a week from Toronto. My gf and 30 of her friends {all asian} Me white guy. An amazing experience. We visited RIU in Panama and Costa Rica this year. Probably the best all inclusive we have been too. Food amazing, including buffet. Every person that works there was more than kind. The beach was stunning, and not too many sellers of junk. Entertainment great. This will probably be an annual destination for sure. I do not have one complaint whatsoever, and we are well travelled. Thank you very much RIU staff as I have memories I cannot forget.

    Oct 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My 50th birthday trip

    Had an absolutely fantastic stay at the RIU Resort in Cancun! The property was beautiful, the service was excellent, and the overall experience was so nice that I would definitely choose to stay here again. Highly recommend!"

    Oct 15, 2025