Hotel Promotions
Up to $1460 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photos - $40 in coupons
Riviera Cancun Golf - $960 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.
Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $840 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photos - $30 in coupons
Riviera Cancun Golf - $480 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.
Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions

Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:   Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.

Applicable Dates:
Booking Dates: 14 Jul 2026 to 23 Dec 2027
Travel Dates: 14 Jul 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Cancun have full access of the resort facilities at:

Riu Caribe
Riu Dunamar
Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 12 Mar 2025 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 12 Mar 2025 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

• Snacks and drinks 24 hours a day.

• Regularly refilled minibar and liquor dispenser in the guest rooms.

• Free wellness facilities (gym).

• In-room save.

• Free entry to the discotheque (drinks included).

• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool pedaloes (pedal boat).

• Live music, shows & RIU entertainment

• Children's entertainment (4-12 yrs)

• WiFi throughout the hotel.

• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Kawachi
    Asian restaurant

  • Kulinarium
    Gourmet restaurant

  • La Toscana
    Italian restaurant (buffet starters and desserts)
  • Steakhouse
Room Type
  • Ocean view
    Bedding: 1 king size bed or 2 double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 3 Adults.
    • Air conditioning
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • 2 Bedroom Ocean View
    2 rooms connected by an interior door or through a private hallway with an exterior door

    Bedding: 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 6 Adults (Min. occupancy is 4 Adults)
    • Air conditioning
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • Junior Suite Ocean View
    Bedding: 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults or 3 Adults.
    • Air conditioning
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • Suite Ocean View
    Bedding: 1 king size bed.

    Occupancy: 2 Adults.
    • Air conditioning
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand*
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service*
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

* Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 indoor hot tub and 3 outdoor hot tubs.
  • Motorized Water Sports *
    Jet ski
    Parasailing
    Waterskiing
    Dving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Body board
    One introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 4 pools on-site.
  • Sauna
  • Spa *
Off-Site Recreation
  • Golf *
    Golf course located within a mile of the hotel.

  • Tennis court *
    Located at Riu Caribe Hotel
On-Site Attraction
  • On-site Entertainment
    Daily activities for adults 6 days a week

    Nightly entertainment including live music and Riu theme shows

    Disco (entrance and drinks included) open 6 days a week

* Fees may apply

A regal landmark against the Cancun skyline, the Riu Cancun captures the radiance of the bright Mexican sun and the natural beauty of the Caribbean Sea. Ideal for active travelers, families and spa enthusiasts, the Riu Cancun provides oceanfront facilities and a great location nearby the dining, entertainment and nightlife of Cancun’s Hotel Zone. Surrounded by manicured gardens and sparkling pools, guests enjoy unforgettable dining, nightly entertainment, a night club, fun-filled activities. Where the sun and sand of Cancun, Mexico create the perfect setting for relaxation and fun, the Riu Cancun helps create vacation memories to last a lifetime.



Property Information

Year Built: 2003
Accessible rooms: 6
Floors: 15
Total rooms: 569
Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 14852 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Holiday break

    Couldn't fault anything about this hotel apart for my room I was in 206 I couldn't see on the balcony because of the entrance to the corner bar

    Sep 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful stay

    I loved it so much I would definitely go again! Food was amazing, scenery was beautiful, drinks were great!

    Sep 03, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu Cancun 8/28-9/1/26

    I had a great time at Riu. My rooms were clean , staff was attentive, and I had a great time . I would definitely stay here again .

    Sep 03, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrid

    Horrible, horrible experience I was experiencing a life or death situation back home and was unable to get in touch with anyone. The hotel cannot accommodate me. They told me the electricity went out. There was no Wi-Fi. This whole day was absolutely horrible. They promised to upgrade my room because my shower was running cold and my air conditioner was not working even with the balcony door closed and 95+ degree weather I would not recommend this place. They do not care about their guest and the communication back-and-forth between them and booking.com was absolutely horrible as well.

    Aug 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Class act!

    EVERYTHING was top notch. From service to cleanliness to food! Staff goes out of its way to ensure a fantastic stay!

    Aug 30, 2026
Hotel Advisories
  • AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy :  

    Spring Break Policies - 

    1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:

    Riu Santa Fe

    Riu Cancun

    Riu Caribe

    Riu Latino

    Riu Republica

    2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case-by-case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

    3. Each Student / Spring Breaker Group request will be reviewed and quoted on a case-by-case basis. Quoted rates may be higher than current FIT/Group rates.

    4. Student / Spring Breaker Groups are excluded from our Price match policy for contracted groups!

    5. If a Student / Spring Breaker Group is accepted:

    a. The number of rooms will be deducted from the contracted allotments

    b. Minimum Age requirement: 21 years of age or older.

    c. The Hotel may request proof of age in the form of passport or official ID

    d. Each room must submit a signed liability agreement upon check-in.


    6. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, 

    regardless of age) are not allowed at any time during the year

    7. Guests disturbing or generating complaints from other guests or hotel may be removed 

    from the property, at their own expense.

    a. Parties in rooms are not permitted

    8. Definition of Student / Spring Breaker Groups

    High school through college aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break.Any group or individual with these characteristics arriving at any Riu Hotel not listed above will not be admitted on property with no refund.Please be advised that Riu Hotels & Resorts will use any and all means at our disposal to identify and cancel suspected Student / Spring Breaker Groups. Partners should abstain from quoting Riu properties for groups which they suspect may be youths traveling together for said purposes.

    9. With regards to Riu Liability in these cases.

    RIU Hotels & Resorts is in no way responsible for the consequences and or lawsuits that may ensue due to rejection of unauthorized spring breakers arriving on Riu property. Riu Hotels and Resorts withholds right of admission and will take the necessary steps to safeguard the All-inclusive leisure experience for which it prides itself, and which our mutual clients have come to expect. We consider it our obligation to protect those clients against unruly, unsecure, unhealthy, dangerous, noisy, obnoxious and in any other way, disruptive behavior. Riu Hotels and Resorts has a zero-tolerance policy in regards to this issue.

    10. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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