Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific
service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
The all-inclusive program includes the following amenities:
• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Free wellness facilities (gym).
• In-room save.
• Free entry to the discotheque (drinks included).
• Free sports, activities and entertainment programme; beach volleyball, catamaran (license required), kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool pedaloes (pedal boat).
• Live music, shows & RIU entertainment
• Children's entertainment (4-12 yrs)
• WiFi throughout the hotel.
• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- KawachiAsian restaurant
- KulinariumGourmet restaurant
- La ToscanaItalian restaurant (buffet starters and desserts)
- Steakhouse
- Ocean viewBedding: 1 king size bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 Adults.- Air conditioning
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- 2 Bedroom Ocean View2 rooms connected by an interior door or through a private hallway with an exterior door
Bedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 6 Adults (Min. occupancy is 4 Adults)- Air conditioning
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior Suite Ocean ViewBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults or 3 Adults.- Air conditioning
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Suite Ocean ViewBedding: 1 king size bed.
Occupancy: 2 Adults.- Air conditioning
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Gift/News stand*
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services
- Laundry/Valet service*
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Wireless internet connection in public areas
- Free wedding packages are available.
For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.
* Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 indoor hot tub and 3 outdoor hot tubs.
- Motorized Water Sports *Jet ski
Parasailing
WaterskiingDving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Sailing
Kayaks
Snorkel gear
Body board
One introductory scuba lesson in the pool
Paddle boat - PoolThere are 4 pools on-site.
- Sauna
- Spa *
- Golf *Golf course located within a mile of the hotel.
- Tennis court *Located at Riu Caribe Hotel
- On-site EntertainmentDaily activities for adults 6 days a week
Nightly entertainment including live music and Riu theme shows
Disco (entrance and drinks included) open 6 days a week
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14915 reviews
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Oct 15, 2026Not 5 star
Hotel ok not 5 star, rooms tired food good but repetitive, entertainment the same and all bands only play Mexican music. Don't really cater for other nations. The wider area not safe in my opinion as we got robbed but I guess that's just the area. I wouldn't visit again.
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Oct 13, 2026Wonderful!
My husband and I traveled together to get away for my 40th birthday! Everyone that works there was amazing! We had wonderful service from the time we arrived until we left. The beds were a bit firmer than I would have liked but otherwise we enjoyed everything. You could go to the “party pool” or go and hang out and just relax in a chill pool area. Lots of options!
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Oct 10, 2026Avoid the RIU Cancun
From the moment our transport stopped, there was trouble. Bellman seemed to busy to assist us, not even a hang on, let me get you some help. We moved our baggage and found our room on our own. The room, very dated, bed was hard, very poor electrical setup, internet network that would fade in and out, just like the hot water in the room. Seriously you could not get a consistent water temperature, either hot or cold, and there was a smell from the water and the room. When I went back to the front desk to address the issues, they did make an attempt to find us a new room at another one of their resorts, only option was an additional $400/night. Financially unacceptable. I was given an email address to send my concerns to, and they basically said because we booked our trip through Southwest Vacations there was nothing they could/would do, we had to address the issues with Southwest. The only other option given was to get the US State Department involved. Seemed extreme and we declined. The level of service that was given, was definitely not what a 5 star resort should offer. No wait staff at the pools, guests allowed to scream at each other in the lobby without being addressed was remarkable. The staff were polite, and gracious as individuals, but overall the staff was inadequate. The food that was served was edible, consistently breakfast was the best meals of the stay, there was no room service. If you wanted something to eat when the few restaurants were closed, (these rotated) you were directed to go to the 24 hour sport bar, and get a premade, paper wrapped sandwich. There were coolers full of these, along with stale nacho chips and runny cheese. We did figure out that the grocery store and pharmacy across the streets were better options. Overall this was a very disappointing vacation and we were glad to get to the airport on the way out for better food. If you have a choice, choose elsewhere, you will have a better vacation. We will not go back to any RIU resort, it’s not worth the headache.
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Oct 07, 2026
Awesome Time
We did a last minute trip and stayed at Riu Cancun. Beautiful resort, very clean with great staff. Will definitely stay here again. 10 out of 10
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Oct 06, 2026
Best Adult Exclusive Resort!
SUPER CLEAN ! Great Rooms, Great Food, Great Pools, Great Beach, Great Bar, Great Parties and Entertainments and Excellent Customer service by all the Staff!!!
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy :
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:
Riu Santa Fe
Riu Cancun
Riu Caribe
Riu Latino
Riu Republica
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case-by-case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. Each Student / Spring Breaker Group request will be reviewed and quoted on a case-by-case basis. Quoted rates may be higher than current FIT/Group rates.
4. Student / Spring Breaker Groups are excluded from our Price match policy for contracted groups!
5. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
6. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals,
regardless of age) are not allowed at any time during the year
7. Guests disturbing or generating complaints from other guests or hotel may be removed
from the property, at their own expense.
a. Parties in rooms are not permitted
8. Definition of Student / Spring Breaker Groups
High school through college aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break.Any group or individual with these characteristics arriving at any Riu Hotel not listed above will not be admitted on property with no refund.Please be advised that Riu Hotels & Resorts will use any and all means at our disposal to identify and cancel suspected Student / Spring Breaker Groups. Partners should abstain from quoting Riu properties for groups which they suspect may be youths traveling together for said purposes.
9. With regards to Riu Liability in these cases.
RIU Hotels & Resorts is in no way responsible for the consequences and or lawsuits that may ensue due to rejection of unauthorized spring breakers arriving on Riu property. Riu Hotels and Resorts withholds right of admission and will take the necessary steps to safeguard the All-inclusive leisure experience for which it prides itself, and which our mutual clients have come to expect. We consider it our obligation to protect those clients against unruly, unsecure, unhealthy, dangerous, noisy, obnoxious and in any other way, disruptive behavior. Riu Hotels and Resorts has a zero-tolerance policy in regards to this issue.
10. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50