Riu Costa Del Sol

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8241 reviews

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  Highly recommend this hotel

  Cannot fault this hotel. Staff very friendly, all work very hard. Absolutely spotless. Food very good, plenty of choice. Cannot wait to return. Rooms are good size with tea/coffee making facilities, small fridge, free safe, large shower.

  Dec 07, 2025
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  NOT RELAXING, LOUD, CHAOTIC AND STRESSFUL....

  Be careful if you want a rest or a relaxing time....we thought (unfortunately incorrectly) that because the hotel was situated in a quieter area of Torremolinos, that we would have a chilled time. Not. There are no quiet areas...we love the Spanish, the culture, the food and their wonderful zest for life, but this was another experience altogether. ...and not in a good way. Every day without let up crowds of Spanish families took over the social areas. Extremely loud. Shouting. Screaming in fact. This went on for hours throughout the day and evening. In the restaurants, we experienced the exact same situation. Tables full of Spanish people shouting across the tables to each other with no regard for other guests who perhaps might enjoy a quieter experience at dinner, lunch or breakfast It was the same loud and chaotic situation regardless, throughout the entire hotel.. We tried all of the restaurants, bars and social areas....the exact same scenario. Oftentimes we had to return to our room to attempt to relax and find a quieter place. However, the social area underneath our block of rooms was always extremely loud with huge Spanish families who seem to have no respect for other people's privacy or comfort. We can only conclude that they want to make their presence felt in a particularly nasty way. To ruin other peoples holiday with their behaviour is quite mean. Perhaps they actually really do hate tourists holidaying in Spain? Who knows? We actually did not feel welcomed at all, apart from a few nice staff. We have been Riu customers for many years. We have never experienced such disregard for clients comfort and enjoyment. There was no control whatsoever exercised in connection with the noise levels, screaming, shouting and high levels of verbal interaction between the Spanish families that were staying in the hotel while we were there. It was awful and very stressful. We will never return. Regrettably, we will look for a different chain of hotels that cater to all clients and not just those who for whatever reason, are allowed to take over the entire hotel with loud and aggressive and intimidating behaviour. If you are going to visit this hotel, be prepared...... We feel stressed at the end of our holiday when it should be the opposite.

  Dec 05, 2025
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  Honest Review from a Loyal Riu Guest

  This was my second visit to Riu Costa del Sol, and I want to start by saying that I genuinely enjoy visiting Riu-branded hotels. I’ve always found them to offer great standards, reliable service, and a certain level of comfort that keeps me coming back. Unfortunately, this particular hotel isn’t quite living up to the usual Riu experience. 👍 Pros Second time staying here and on both occasions I’ve enjoyed elements of the holiday. Rooms are clean and spacious, exactly what you want when you’re away. Staff are friendly and helpful, always smiling and trying their best. 👎 Cons The food is warm rather than hot, which gets a bit disappointing after a few days. Buffet utensils never seem to be wiped or changed, despite the huge number of guests constantly using them. I’ve fallen unwell with sickness on both visits. The hotel takes no responsibility, insisting their hygiene standards are high — but twice now? It certainly raises questions. No gloves available in the restaurants for guests who want to use them. Many guests don’t use hand sanitizer, and there’s no real encouragement or monitoring from staff. Overall There’s definitely potential here — the staff and rooms are lovely — but the recurring hygiene issues and lack of proper food safety measures have put me off returning again. After being sick twice, I can’t just write it off as bad luck. Would I return? Probably not. Would I recommend it? Only if the hotel starts taking guest health and food hygiene seriously.

  Dec 04, 2025
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  Impressed and enjoyed

  I stayed at this hotel for November. It is a large hotel - over 600 rooms but it never felt crowded. The atmosphere was vibrant and friendly. The hotel is kept very clean, rooms are spacious and attended to. Staff are excellent. Food is good - especially at the Italian restaurant which is a relaxing environment. Entertainment is a mixed bag. The professional acts (singers, musicians, magician) were all of a high standard. The in-house 'shows' were mimed, choreographed and dated. The vast majority of people staying at the hotel were respectful and courteous. A very small minority showed no respect. Smoked in inappropriate places and lacked basic hygiene in the restaurant. Thank you for a great holiday - I hope to return at some point.

  Dec 01, 2025
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  Disappointed

  Purely my opinion... Pros : staff,friendly and efficient Room Beer Cons : Food Spirits very weak Location - too far out Would not return

  Dec 01, 2025