Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Family vacation
Friendly staff and clean facilities. Front desk very quickly addressed issues I had. Beach was cleaned daily and had plenty of chairs
-
Amazing Staff and hotel overall!
This is a must stay hotel. We first visited in March 2024 and couldn’t wait to return this year. Hotel is clean, well kept and has something for everyone! Staff are so happy, friendly and cannot wait to be part of your holiday.
-
Loved our trip !
We loved our trip to the RIU. We went as a family , it was our daughter’s first trip she’s 2.5 , and she loved it . The little water park was perfect . The food was really good and the beach and pool were very clean . The service was also amazing . The only issue we had was the bed , I think it definitely needs to be replaced !
-
Wonderful family hotel
Very good hotel who does a lot for its customers. Maybe some more diversity in the food would be nice. The location is somewhat off from the center which causes that people are the last stop from excursions. Other than that the beach is amazing, quiet, lovely green and the staff is very friendly. Would recommend it for family vacations!
-
11 and counting
Traveled 4/5-4/12 for our 11th visit to the Riu Dunamar. It was love at first sight back in the spring of 2018 and the feeling still holds. We have made many friends that seem more like family (Freddy, Liborio, Crisanto, Max, Adriana and Eva). Everything remains top notch: Riu properties always go the extra mile and there are no high-pressure sale pitches to join a "travel club". Gabby, Carolina and Ricardo were exceptional at reception and guest services. Looking forward to next year already. The people here make the vacation special every time. Give it a try, you won't be disappointed.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26