Resort Details
- Gourmet restaurant
- Grill
- Main restaurant
- Double Room Partial Sea View - All InclusiveOccupancy : 3 adult, 2 child, total 4.formerly (Double Room, Lateral Sea View) effective (09/25/2024).Bedding : 2 Twin bed or 1 Queen bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Ceiling fan
- Hair Dryer
- Telephone
- TV
- Double Room Standard - All InclusiveOccupancy : 3 adult, 1 child, total 3.formerly (Standard Double ) effective (09/25/2024).Bedding : 2 Twin bed or 1 Queen bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Ceiling fan
- Hair Dryer
- Telephone
- TV
- Double Room, Sea View - All InclusiveOccupancy : 3 adult, 1 child, total 3.formerly (Double Room, Sea View ) effective (09/25/2024).Bedding : 2 Twin bed or 1 Queen bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Ceiling fan
- Hair Dryer
- Telephone
- TV
- Single Room - All InclusiveBedding: 1 king bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: Max adult 1, Max total 1- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite - All InclusiveBedding: 1 king bed or twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: Max adult 3, Max children 2, Max total 4
- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Conference facilities*
- Elevators*
- Housekeeping - daily
- Internet services
- Shuttle to local attractions*
* Fees may apply
- Children's pool *
- General *1 - Live music and shows2 - Daytime entertainment program for adults
- Golf *
- Gym *
- Scuba diving *
- Tennis court *
* Fees may apply
Submerged between breathtaking cliffs and incredible panoramic views of the Atlantic Ocean, the Hotel Riu Madeira in Caniço de Baixo is the perfect place for letting go and enjoying an unforgettable experience with 24-hour All-inclusive service on Portugal’s Madeira Island, the island of eternal spring.
The Hotel Riu Madeira is the perfect place to connect with nature at its purest, relax in rooms with infinite views of the ocean, savour the best of Portuguese gastronomy and enjoy RIU’s excellent service. This hotel with all-inclusive service in Madeira boasts 300 comfortable, light-filled rooms, all of them designed to ensure a quiet rest overlooking the Praia Dos Reis Magos beach.
This All-inclusive hotel in Madeira has two outdoor swimming pools with incredible views of the ocean for taking a dip and relaxing in the solarium while enjoying the sea breeze. It also has a kids’ pool and a covered pool for swimming during winter.
In addition, the hotel offers a wide variety of services and facilities, in particular a fun daily entertainment programme for children and adults, night-time shows, a dance floor and live music. The more active guests have multiple options for having a good time, like golf, tennis or scuba diving, in a setting of exuberant beauty. Also, if you’re looking for a hotel with a spa in Madeira to recharge your batteries, we suggest a visit to our Ocean’s Care wellness centre, with a steam bath and gym, a space dedicated to relaxation and a multitude of facial and body treatments.
This hotel in Caniço de Baixo has an authentic gastronomic offer that fuses the most traditional flavours with exquisite international cuisine. The hotel has a gourmet restaurant with a la carte dishes and a main restaurant with a terrace that serves delicious breakfasts, lunches and buffet dinners with live cooking stations. In addition, you can savour delicious snacks and beverages 24 hours a day in the hotel’s two bars, one in the lobby and the other near the pool.
Madeira Island is located in the Atlantic Ocean, which gives it a warm climate worth enjoying any time of year. This island treats us to vegetation-filled landscapes, lush forests surrounded by flowers, like Laurisilva, a UNESCO World Heritage Site, and cliffs with spectacular views of valleys and mountains. If you’re a nature-lover and looking for a destination in Portugal for enjoying active tourism and hiking or aquatic sports, Madeira won’t disappoint you. Visit our Madeira travel guide and find out more about this lovely Portuguese island with RIU.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3644 reviews
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Oct 14, 2026Peace, poncha and paradise
Just got back from the Riu and we miss it so much already. I knew from walking in the front door that this hotel was going to be great purely from viewing the reception. The food every day was just superb. There genuinely was not one thing that we picked up that we didn't enjoy, think it's pretty rare to find somewhere like that. Our room was the perfect size with a super comfy bed and an amazing view - would highly recommend getting a sea view room if possible on an upper floor. The cleaner was always so very prompt and quick with the turn over of the room which is a massive plus. The location was a little bit out of the way, but if you're looking for relaxation and less hustle and bustle then you're in the right spot without it being noisy and overcrowded. The hotel also does free buses to funchal which again, would highly recommend getting involved with. The only little gripe I'd have for feedback if I was really pushed for it would be that it would be ideal if the bedroom tvs were smart tvs so we had access to apps such as YouTube/Netflix. We could see every plane landing from our balcony so it would have been ideal to watch the live madeira airport stream on YouTube at the same time haha. I hope my review helps make up your mind about this hotel and that you choose to visit this wonderful place. We'll definitely be back. Don't forget to say hi to Mimi! 🐱
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Oct 06, 2026
Best Rui hotel
Amazing hotel - I’ve stayed in 5 previous Rui hotels but this was the best. Staff fantastic helped me book a specific tour in Funchal and waiting staff and food fabulous such a selection. Room very nice and clean with sea view, and pick of a sun-bed anywhere around the pool.
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Oct 02, 2026Vacation week in RIU Madeira
Hotellin sijainti meren rannalla erinomainen sekä allasalue todella viihtyisä. Palvelu allasalueella oli hyvää ja tuoleja riitti kaikille. Huone oli keskitasoinen ja sieltä löytyi kakkki tarvittava. Kävimme myös hotellin spassa ja parihieronta oli hyvä, jonka hinta oli 154€. Buffetin ruoka oli hyvin keskinkertaista ja mautonta, eikä päivittäin ruuissa ollut juurikaan vaihtelua. Erikseen varattava illallisravintola oli tasoltaan heikko, palvelu tylyä ja ruoka heikkolaatuista, etenkin ylikypsä tonnikalapihvi. Sen lisäksi ruuat tulivat aivan liian nopeasti ja koko kolmen ruonkalajin illallinen oli ohi alle tunnissa. Baarin juomasekoitukset olivat tehty hyvin heikkolaatuisesta alkoholista eivätkä maistuneet samalta kuin tavallisesti baarissa, mm. Cuba Libren rommi ei maistunut valtamerkkien rommilta. Hotellin respan palvelu oli paikoittain tylyä sekä asiakaspalveluhenkisyys puuttui, esimerkiksi myöhäinen uloskirjautuminen ei onnistunut vaikka hotelliin pääsee kirjautumaan vasta klo 15. Kaikki asioiminen toivottiin sovelluksen kautta ja olemme Riun kanta-asiakkaita, mutta kun teimme pyydetysti pyynnöt sovelluksen kautta, emme saaneet niihin vastauksia. Ainoastaan hotellin tiedot olivat sovelluksessa hyvin näkyvissä. The hotel's sea view location is excellent, and the pool area is very pleasant. Service around the pool was good, and there were enough sunbeds for everyone. The room was average and had everything we needed. We also visited the hotel spa; the couples' massage was good and cost €154. The buffet food was very mediocre and bland, with barely any daily variation in the dishes. The specialty dinner restaurant (a la carte) was poor in quality: the service was rude and the food was low quality, especially the overcooked tuna steak. In addition, the courses were served far too quickly, and the entire three-course dinner was over in less than an hour. The mixed drinks at the bar were made with very low-quality alcohol and did not taste like what you would normally expect at a bar; for example, the rum in the Cuba Libre did not taste like a major brand rum. The service at the reception was occasionally rude and lacked a customer-service mindset—for instance, a late check-out was not possible even though check-in is only available starting at 3:00 PM. Guests were expected to handle all requests through the app, and as RIU loyalty members, we submitted our requests via the app as requested, but received no responses to them. Only the general hotel information was well presented in the app.
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Sep 20, 2026
Top quality hotel
Only been in hotel 3 days of a 12 day stay. Staff are excellent. Shout out to David and Luisanna on reception helped me organise a taxi and restaurant reservation for our anniversary meal and a bottle of fizz delivered to room to help start the evening off right. Food excellent and staff very attentive. Bar staff excellent. Special lady in the restaurant always singing obviously happy in her work and brightens the morning with her song. Also no sun bed wars.
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Sep 20, 2026Cold pool!!
Love the hotel but not in September. The pool is freezing! They apparently do not put the heater on until October even though the nights are cool now. The hotel is busy and there are 4 people in the pool. The rest of the hotel is gorgeous.
- AdvisoryA mandatory Government – imposed fee is charged and collected by the hotel either at check-in or check-out. A minimum mandatory Government-imposed fee of 2.00 Euros per person ( age 13 and up), per night. Mandatory Government-imposed fees may not include tax and are subject to change. The hotel can provide current fee when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.