Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.
If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.
Location
Ocho Rios - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12948 reviews
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Dec 03, 2024Definitely not 4/5* hotel. Will not recommend to anyone.
After previously staying twice in the Riu Tropical Palace Negril we had high expectations as the hotel in Ocho Rios is advertised as 4/5*.We were very disappointed from the start. Check in was lacking in welcome, no porter available. Initially the room appeared ok but not 4/5*, after a couple of days there was a musty smell and clothes felt damp. On closer inspection it was shabby. Food in the buffet was poor, often cold, very repetitive, it felt like a school refectory. A la carte is seriously underwhelming, in the Italian restaurant the food was actually worse than the buffet. Staff were often surly and rude, although a few were very pleasant and helpful. Cleaning staff were very good. The hotel was very busy, noisy and bustling more like an airport or train station. No where to escape to a quiet peaceful space. The beach was ok but sunbeds often in poor condition, no nice long tranquil walk along the beach. Check out was poor, again no pleasantries. I will not be recommending this hotel to anyone.
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Dec 03, 2024Great spot!
What a beautiful resort with lots to do. It was a long drive but worth it. We found out you could take a private transport so did that on the way back. Lots of food options, even for those that are plant based. Had a great time and would highly recommend this resort.
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Dec 03, 2024
Riu Ocho Rios
We enjoyed the trip. Good was great. Rooms were great. In the lunch room all the service provider were amazing. We always the table when we wanted them. Pools were great. Exercise classes were amazing. We enjoyed the trip very much
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Dec 03, 2024Concern
Nice location and lots of varieties of food to choose from, entertainment good. Re the rooms there should be a sign saying watch your steps. One of my friends visits my room and was not aware there is a step there and almost fall. Next thing the rain was falling and blow in the passage. Lots of water was there for a long time before is was mop up. This is very dangerous for your visitors. One suggestion, you could put some plastic blinds which can be roll down and up so when it rain at least water would be in the passage way. This my first visit and will come back
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Dec 03, 2024
Another great holiday
This is our 2nd visit here & although there were a lot of changes from our previous visit we were not disappointed. The only criticism I have about the beach is possibly to have a small table & ash trays as I found that there was loads of cigarette stubs in the sand. The restaurants were great especially Dt Anne’s with lots of choices, but one thing annoyed me was the meat & tuna was always frozen as the tray was not raised above the ice which I mentioned to a member of staff who just shrugged her shoulders.