Open on May 2024, immerse yourself in the signature All-Inclusive experience RIU is renowned for at the new family-friendly Hotel Riu Palace Aquarelle, where idyllic landscapes come to life. Prepare for an unparalleled experience brimming with entertainment tailored for all ages!

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 160 reviews
  • 5.0 star tripadvisor rating
    Excellent family vacation!

    We loved the food, pools, waterpark, and the rooms were modern and clean. Hurricane Beryl hit on our last day and the staff went above and beyond to prepare for the storm. They worked hard to keep the guests safe and fed. We appreciate their hard work and professionalism through it all!

    Jul 10, 2024
  • 5.0 star tripadvisor rating
    Trip to Paradise

    This was my first time out of the country and I'm glad I chose RIU! The courtesy and customer service of the staff was beyond amazing! That is unheard of nowadays. The staff were welcoming and very attentive. The hotel was clean all the time and the entertainment was nice as well. I can't wait to go back and I highly recommend, you won't regret it. Only complaint I have is they close the pool at 6 however the beach is right there and available.

    Jul 10, 2024
  • 5.0 star tripadvisor rating
    Very fun family holiday!!

    Fantastic food and drinks options - lots of Indulgent and healthy choices to keep everyone happy. Excellent and super friendly staff (service, cleaning and entertainment) who really made the holiday so much fun!! It’s quite a noisy hotel until quite late with the partying. We had a double family room which was enormous and comfortable but we had a balcony wall that blocked our view. Very disappointing to not be able to sit on our balcony and enjoy the amazing view. Very comfortable beds.

    Jul 09, 2024
  • 5.0 star tripadvisor rating
    RIU Palace Aquarelle

    The staff were mostly friendly. The bar staff and RIU fun staff are absolutely amazing, they really bring the vibes and energy! Housekeeping staff on my floor were great and kept my room fresh and fully stocked and left lovely notes and paper mache! The hotel itself has a great range of facilities and restaurants - but you need to book in advance or you will be disappointed!

    Jul 09, 2024
  • 5.0 star tripadvisor rating
    Awesome Resort

    I had a wonderful stay at the RIU Aquarelle! The property was beautiful and the staff was amazing! Special shout out to Renee in RIU Land and Anthony the night time DJ! Y'all made my trip a little more special. I would definitely return!

    Jul 08, 2024