Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1271 reviews
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Jul 13, 2025JAMROCK
I was amazed that someone in our party got injured from a broken plate in the dining area, no fault of hers, her foot was bleeding for quite sometime if the nurse had to attend to her, she was told it would be a $65 charge. She had to treat and bandage the wound herself. This incident occurred on the property yet the hotel did not take responsibility.to give her the necessary treatment. Needless to say, we were very disappointed on the action of hotel management handling such situation. The beach was disappointing, my husband was looking forward to swimming everyday, he loves the water. He was only able to goi in the water twice because it was very rocky. I know nothing can be done now about the structure of the rooms, we had the quad. That's such poor design with one room total blocked off from the ocean front view it was interior This is very disappointing, I sent some pictures to friends who lives in Jamaica, they got the urge to vacation at the RIU., they called to make reservations, only to find out Jamaican currency isn't accepted. What establishment don't accept their one country's currency? Which Cleary states the locals are not welcome. SHAME ON RIU for doing that, I hope your workers are being paid in U S dollars. As Jamaicans would say, " them sell us out again". I'm urging the organization to address and seriously look to improve the above matters. I'm hoping my concerns reaches corporate, feel free to follow up with a response.
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Jul 13, 2025Great Resort!
We spent 5 days here in July 2025. The water park, activities, buffet, nightly entertainment, beach and pools were perfect for our vacation. We will definitely come back to this resort. The only problem was we were nit able to get reservations at the restaurants, always full.
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Jul 13, 2025
Book It!!!
We been to many Riu’s from the DR to Central America. Riu Aqua takes the cake! The property is beautiful! Little kids water park. Big kids water park. Adults only bar & pool attached to a kids pool 😜. Plus 2 more pools. The entertainment team? TOP notch! Sexy Miguel, RuJay, Shanoya, Paula, Jaguar, Marton, Levtonia, Romaine were so sweet, playful and awesome. They kept up the energy all day and night, interacted with guests and kept old and young entertained. The food never disappointed at the buffet. Whoever is in charge of entertainment and the food needs to be placed under lock and key!!! From Cathy Lee (housekeeping) to the eye candies (lifeguards) Micheal Moodie and Clayton Young were other cherries on top. The bartenders and servers Roniel, Nelson, Cornel, Chantol, Corrine, and Lottalee at front desk were all amazing. I can’t remember all of their names but the staff treated us with enthusiasm and helpfulness. We will be back because of how sweet everyone was, the property, entertainment and food!
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Jul 13, 2025
Great hotel
This is a lovely hotel to stay although it is not as big has the others. It is clean and would definitely return. I have now been to all RIU's in Jamaica and therefore would recommend this one if you have kids The only downside is the transfer from the airport.
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Jul 13, 2025
Best Hotel Chain
Unforgettable experience. Loved the property layout. Service was awesome. Entertainment was TOP TIER. Hosts and performers' energy was unbelievable..Only critique I would give is to sensitize hotel staff to elevator size and slight inconveniences when boarding with trays and bellhop carts. Try not to squeeze us in too tight with all that stuff..Otherwise it was A grade service and experience...
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26