* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Resort Details
- Various Bars & Lounges- Lobby Bar
- Lounge Bar
- Poolside Bar, featuring a swim-up bar
- Capuccino, patisserie and ice cream parlor - Various Restaurants- Italian restaurant
- Japanese restaurant
- Krystal fusion restaurant
- Main Buffet restaurant
- Mexican restaurant
- Poolside Steakhouse restaurant
- Swim-Up Junior Suite formerly Swim Out Junior Suite
Bedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, no children, 3 total combined. Adults Only.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Satellite television
- Telephone
- Junior Suite Garden ViewBedding: , 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Widescreen TV
- Wireless internet connection
- Junior Suite Partial Ocean ViewBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.- Air conditioning
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean ViewBedding: 1 king size bed.
Occupancy: 2 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Separate tub and shower
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View GrandeBedding: 2 double beds, sitting area with sofa or sofa-bed.
Occupancy: 3 Adults + 2 Children or 4 Adults(Minimum occupancy: 2 Adults + 2 Children or 3 Adults)- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Junior Suite Ocean FrontBedding: 2 double beds or 1 king size bed, sitting area with sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 1 Child or 3 Adults.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Suite Ocean FrontBedding: 1 king size bed, integrated lounge area with sofa-bed.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior Suite Ocean Front - Elite ClubBedding: 2 double beds or 1 king size bed, sitting area with sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults, 0 Child total 2 Adults.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Swim-Up Junior Suite - Elite ClubBedding: 1 king size bed or 2 double beds, sitting area with sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults, 0 Child total 2 Adults.
- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Suite Ocean Front - Elite ClubBedding: 1 king size bed, integrated lounge area with sofa-bed.
Occupancy: 3 Adults, 0 Child total 3 Adults.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Accessible Junior Suite Garden ViewBedding: 2 double beds, sitting area with sofa.
Occupancy: 2 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Flat Panel Television Including HD Channels
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Separate tub and shower
- Junior Suite Partial Ocean ViewBedding: 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
Additional amenities: Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Iron and Ironing Board
- Satellite radio
- Wireless Internet Access
- Swim-Up Jr Suite +18YRBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults or 3 Adults.
Additional amenities: Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless Internet Access
- 24-hour front desk
- 24-hour security
- Barber shop*
- Beauty shop/salon*
- Bell staff/porter
- Car Rental Services*
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Elevators
- 24-hour front desk
- 24-hour security
- Barber shop*
- Beauty shop/salon*
- Bell staff/porter
- Car Rental Services*
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Elevators
- Gift/News stand*
- Ice machine
- Laundry/Valet service*
- Lounges/bars
- Medical Facilities Service, Offsite*
- Parking
- Restaurant
- Tour/sightseeing desk*
- Umbrellas
- Wireless internet connection in public areas
* Fees may apply
- Children's program, onsite
- Fitness center on-site
- Pool
- Solarium
- Spa *
- VolleyballBeach volleyball.
- Water activities
- Golf *-This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4971 reviews
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Sep 07, 2026THIS WAS A VERY RACIST RESORT!
THIS WAS A VERY RACIST RESORT! I had a horrible experience at RIU Palace Costa Mujeres and, as a Black guest, I would absolutely not recommend this resort. From the beginning, my friends and I felt extremely uncomfortable with the way we were treated. We were constantly stared at, and at one point, someone even touched my friend’s hair without her permission. The worst experience happened when I accidentally left my resort bracelet in my room. Despite explaining this and showing staff our room cards to prove that we were guests, I was kicked out of the lounge area while my friend went back to our room to get my bracelet for me. There was no attempt to handle the situation with basic courtesy or discretion. What made it even worse was that while my friend was returning with my bracelet, she was stopped approximately FOUR separate times by staff asking about her own bracelet before she could even get back to us. KEEP IN MIND THIS WAS ALMOST 12AM AT NIGHT!!! AND WE WERE A GROUP OF BLACK WOMEN! The entire experience left us feeling singled out, unwelcome and extremely uncomfortable as Black guests. I understand that resorts have policies around wristbands, but there is a respectful way to enforce those policies. The way we were repeatedly approached and treated felt excessive and discriminatory. We paid to stay at this resort and should have been treated like guests, not like we did not belong there. It completely ruined our experience. I will never return to RIU Palace Costa Mujeres and I highly DO NOT recommend this resort, particularly to Black travellers.
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Aug 31, 2026Best Hotel Riu Palace Costa Mujeres - Mexique for Great Vacation !!
Riu Costa Mujeres—the place where I spent the best 10 days of vacation. Everything was perfect: the activities, the exceptional meals (both at the no-reservation buffet and the specialty restaurants), the magnificent beach, and the staff who were incredibly attentive to guests. The cleanliness—both in the hotel and the rooms—was truly outstanding (150% out of 100%). I recommend it to everyone for a wonderful vacation; it is a clean, safe place with great food. Bravo, Riu Palace!
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Aug 31, 2026
Great hotel, fantastic staff! Shout out to Jose & Cristo
The hotel is beautiful, rooms are great (especially Elite Ocean Front w/plunge pool!). The staff are all great-- but Jose and Cristo at the Elite Pool Bar are the BEST!!!
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Aug 21, 2026
Party of 11!
Family of 11 here! We enjoyed this resort so much we did it again with our family! 4 children 7 adults. The best time ever! Everything was great! It was HOT though lol but it’s summer! My grandkids fell in love with Abel at the buffet dining room . The nicest man ever! So attentive! Good was great, staff very nice, clean clean grounds and the water park a big hit, as well as the neon party next door the kids had a blast! Thank you RIU you never disappoint us! Till next time!
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Aug 10, 2026
RIU Palaces never seem to disappoint
Really nice hotel Arrival, as always with RIU flawless , key ready straight to our room , our cases turned up soon after. Room, standard RIU Palace room, if you've been in one they're all the same , thank god. Pools, standard sqaureish type pools that are only cold in the morning, no problem with beds , lots of shade , water park ok , adult only/bar pool looks like it could bleach your swimwear if you stay to long, which lots of adults do, but never a problem. Beach, very nice very shallow water , some seaweed, or whatever they call it, but never a problem, loads of beds some in shade of palm trees, sometimes. Food, buffet good, al a carte good, never had a problem with food at RIU hotels. Entertainment team, only bother you if you show interest, which is appreciated, evening entertainment is usually good, dont take it too seriously as its not Broadway or the West End but Mickey Jackson is worth seeing. White party is great but loud and sweaty, we lasted 20 minutes, but we tried. The complex is massive but it really is out of the way and nothing is close , not even a shop, but you have everything at your finger tips so no need to leave. Finally staff, never had a problem with any of the staff at any of the Rui's, even when my daughter was injured and taken to the hospital they were tripping over themselves to help.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 35.19 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50