Guests receive up to $1520 in resort credits to be used towards the purchase of select products and services that carry an additional charge.
Important Information: See hotel for additional details and restrictions upon check in.
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Resort Details
- Various Bars & Lounges- Lobby Bar
- Lounge Bar
- Poolside Bar, featuring a swim-up bar
- Capuccino, patisserie and ice cream parlor - Various Restaurants- Italian restaurant
- Japanese restaurant
- Krystal fusion restaurant
- Main Buffet restaurant
- Mexican restaurant
- Poolside Steakhouse restaurant
- Swim-Up Junior Suite formerly Swim Out Junior Suite
Bedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, no children, 3 total combined. Adults Only.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Satellite television
- Telephone
- Junior Suite Garden ViewBedding: , 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Widescreen TV
- Wireless internet connection
- Junior Suite Partial Ocean ViewBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.- Air conditioning
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean ViewBedding: 1 king size bed.
Occupancy: 2 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Separate tub and shower
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View GrandeBedding: 2 double beds, sitting area with sofa or sofa-bed.
Occupancy: 3 Adults + 2 Children or 4 Adults(Minimum occupancy: 2 Adults + 2 Children or 3 Adults)- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Junior Suite Ocean FrontBedding: 2 double beds or 1 king size bed, sitting area with sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 1 Child or 3 Adults.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Suite Ocean FrontBedding: 1 king size bed, integrated lounge area with sofa-bed.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior Suite Ocean Front - Elite ClubBedding: 2 double beds or 1 king size bed, sitting area with sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults, 0 Child total 2 Adults.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Swim-Up Junior Suite - Elite ClubBedding: 1 king size bed or 2 double beds, sitting area with sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults, 0 Child total 2 Adults.
- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Suite Ocean Front - Elite ClubBedding: 1 king size bed, integrated lounge area with sofa-bed.
Occupancy: 3 Adults, 0 Child total 3 Adults.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Separate tub and shower
- Wireless internet connection
- Accessible Junior Suite Garden ViewBedding: 2 double beds, sitting area with sofa.
Occupancy: 2 Adults + 1 Child.- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Flat Panel Television Including HD Channels
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Separate tub and shower
- Junior Suite Partial Ocean ViewBedding: 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
Additional amenities: Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Iron and Ironing Board
- Satellite radio
- Wireless Internet Access
- Swim-Up Jr Suite +18YRBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 Adults or 3 Adults.
Additional amenities: Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless Internet Access
- 24-hour front desk
- 24-hour security
- Barber shop*
- Beauty shop/salon*
- Bell staff/porter
- Car Rental Services*
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Elevators
- 24-hour front desk
- 24-hour security
- Barber shop*
- Beauty shop/salon*
- Bell staff/porter
- Car Rental Services*
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Elevators
- Gift/News stand*
- Ice machine
- Laundry/Valet service*
- Lounges/bars
- Medical Facilities Service, Offsite*
- Parking
- Restaurant
- Tour/sightseeing desk*
- Umbrellas
- Wireless internet connection in public areas
* Fees may apply
- Children's program, onsite
- Fitness center on-site
- Pool
- Solarium
- Spa *
- VolleyballBeach volleyball.
- Water activities
- Golf *-This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4986 reviews
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Oct 11, 2026Riu Palace Costa Mujeres — Great Family Vacation!
We had a great stay at Riu Palace Costa Mujeres (Oct 4-10) and would give the resort 4 out of 5 stars! Overall, it was a wonderful vacation with great entertainment, delicious food options, refreshing drinks, and plenty to enjoy throughout the day and evening. Check-in was easy and stress-free, which was a great way to start our vacation. We stayed in a fourth-floor ocean-view room with a balcony, and the view was beautiful! Our room was clean, and housekeeping left us plenty of towels, so we didn’t need daily service. 🍽️ Food & Drinks The Asian and Mexican restaurants were standouts and some of our favorite dining experiences of the trip. The steakhouse was good, the buffet was decent, and the Italian restaurant was more average. We didn’t try Krystal, so I can’t comment on that one. The drinks were great overall, and the buffet servers were wonderful. One area for improvement was the in-room minibar. It would have been nice to have more mixers available rather than just soda options. 🎭 Entertainment & Activities The entertainment team was fantastic and really helped make the vacation memorable! It seemed like they were everywhere! The silent disco was a highlight, and the shows were enjoyable, especially the Michael Jackson show. We also had fun participating in Kahoot and both my husband and I won on different nights! A special shout-out to Jerry, one of the waiters serving the large pool area, and Manu at the buffet. They provided excellent service and really stood out during our stay. The other wait staff we encountered were great as well. The neon party was fun, although the first hour was a little slow and could have used more energy. I really liked that the resort had a theater show at 1930 for the kids. It was great to go there after dinner and have entertainment for our daughter. 🏝️ Resort & Pools The resort grounds were well maintained, and the property was clean. The pool water temperature was a little disappointing, as the pools could have been colder. The coldest they were was 87F and the warmest was 93F. One of our biggest disappointments was RiuLand. The activities consistently seemed to start about an hour later than their posted times. Because we planned our days around the advertised schedule, we ended up missing all of the activities. This was frustrating and something the resort should improve, especially for families trying to plan their vacation. We also noticed the resort photographers interacting with families, and they seemed wonderful with the children, although we didn’t personally use their services. Final Thoughts Despite a few areas that could be improved, we had a really enjoyable stay at Riu Palace Costa Mujeres. The entertainment, friendly service, drinks, ocean-view balcony, and Asian and Mexican restaurants were definite highlights. With more reliable activity schedules, slightly colder pools, and a better-stocked minibar, this resort could easily be a five-star experience for us. We would recommend Riu Palace Costa Mujeres to anyone looking for a fun resort vacation with great entertainment, good dining options, and friendly service
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Sep 26, 2026
We got lucky
We arrived home today, (Toronto) after 7 days at this resort.The food was a 4 star. We only had one complaint which was , no shade at the ocean. I should say a tiny amount of shade from Palm trees that have a few leaves.We did not visit the speciality restaurants. The whole resort was very clean, inside and out. As luck would have it we had a tiny amount of seaweed on the beach. Other locations as Playa del Carman were not as lucky.This was our 6th visit to this resort since they opened in 2019. Trip Central prices went up $500. in the last 10 days. We paid $ 1,675. In the main resort restaurant , Alberto provided the 5 star service. He could run circles around all other waiters.
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Sep 07, 2026THIS WAS A VERY RACIST RESORT!
THIS WAS A VERY RACIST RESORT! I had a horrible experience at RIU Palace Costa Mujeres and, as a Black guest, I would absolutely not recommend this resort. From the beginning, my friends and I felt extremely uncomfortable with the way we were treated. We were constantly stared at, and at one point, someone even touched my friend’s hair without her permission. The worst experience happened when I accidentally left my resort bracelet in my room. Despite explaining this and showing staff our room cards to prove that we were guests, I was kicked out of the lounge area while my friend went back to our room to get my bracelet for me. There was no attempt to handle the situation with basic courtesy or discretion. What made it even worse was that while my friend was returning with my bracelet, she was stopped approximately FOUR separate times by staff asking about her own bracelet before she could even get back to us. KEEP IN MIND THIS WAS ALMOST 12AM AT NIGHT!!! AND WE WERE A GROUP OF BLACK WOMEN! The entire experience left us feeling singled out, unwelcome and extremely uncomfortable as Black guests. I understand that resorts have policies around wristbands, but there is a respectful way to enforce those policies. The way we were repeatedly approached and treated felt excessive and discriminatory. We paid to stay at this resort and should have been treated like guests, not like we did not belong there. It completely ruined our experience. I will never return to RIU Palace Costa Mujeres and I highly DO NOT recommend this resort, particularly to Black travellers.
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Aug 31, 2026Best Hotel Riu Palace Costa Mujeres - Mexique for Great Vacation !!
Riu Costa Mujeres—the place where I spent the best 10 days of vacation. Everything was perfect: the activities, the exceptional meals (both at the no-reservation buffet and the specialty restaurants), the magnificent beach, and the staff who were incredibly attentive to guests. The cleanliness—both in the hotel and the rooms—was truly outstanding (150% out of 100%). I recommend it to everyone for a wonderful vacation; it is a clean, safe place with great food. Bravo, Riu Palace!
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Aug 31, 2026
Great hotel, fantastic staff! Shout out to Jose & Cristo
The hotel is beautiful, rooms are great (especially Elite Ocean Front w/plunge pool!). The staff are all great-- but Jose and Cristo at the Elite Pool Bar are the BEST!!!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 35.19 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50