Hotel Promotions
Save up to 67%
Applicable Dates:
Booking Dates: 20 Oct 2026 to 05 Nov 2026
Travel Dates: 29 Nov 2026 to 11 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $1520 in Resort Credits
Terms and Conditions:
Resort Credit Includes:

Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $960 in coupons
Jewelry  - $60 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or
be exchanged for cash; some restrictions apply.

Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $900 in Resort Credits
Terms and Conditions:
Resort Credit Includes:

Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photography - $30 in coupons
Riviera Cancun Golf - $480 in coupons
Jewelry  - $60 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or
be exchanged for cash; some restrictions apply.

Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:   Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Applicable Dates:
Booking Dates: 14 Jul 2026 to 23 Dec 2027
Travel Dates: 14 Jul 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Elite Club Amenities
Elite Club Amenities include:
 
*Priority access at reception and Elite Club wristband
*Confirmed late check out until 1:00 pm 
*Exclusive welcome gift
*Premium room locations
*Upgraded in-room liquor dispenser with premium brands
*Upgraded minibar with snacks and a bottle of wine
*In-room aromatherapy
*Premium branded drinks
*Upgraded room service menu
*Exclusive area for breakfast, including a-la-carte menu
*Exclusive Elite Club a-la-carte restaurant for dinner
 
Important Information: Redemption information will be provided upon check-in. Some restrictions may apply.
Applicable Dates:
Booking Dates: 17 Sep 2026 to 23 Dec 2027
Travel Dates: 17 Sep 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $1520 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $960 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 18 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $910 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $480 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at the hotel at the time of check-in. Credits are per room, per stay. Must be 18 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guest will have access to all bars at Riu Palace Las Americas, Riu Cancun, Riu Caribe, Riu Dunamar, Riu Latino and Riu Palace Peninsula. 

Important information: More information will be provided upon check-in. Transportation is not included. 

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Room Service 24 Hours a day
Regularly refilled minibar and liquor dispenser in the guest rooms.
Turn Down Service
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, Catamaran, snorkel gear, 1 scuba tryout in the pool, RiuFit program,  Bodyboarding, Pedaloes
Free use of wellness facilities (gym)
"Splash Water World" water park
Free entry to the discotheque (drinks included)
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Drinks service at the pool
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars & Lounges
    - Lobby Bar  
    - Lounge Bar  
    - Poolside Bar, featuring a swim-up bar  
    - Capuccino, patisserie and ice cream parlor
  • Various Restaurants
    - Italian restaurant  
    - Japanese restaurant  
    - Krystal fusion restaurant  
    - Main Buffet restaurant  
    - Mexican restaurant  
    - Poolside Steakhouse restaurant 
Room Type
  • Swim-Up Junior Suite formerly Swim Out Junior Suite

    Bedding: 1 king bed or 2 double beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, no children, 3 total combined. Adults Only.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Telephone
  • Junior Suite Garden View
    Bedding: , 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Partial Ocean View
    Bedding: 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Ocean View
    Bedding: 1 king size bed.

    Occupancy: 2 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Separate tub and shower
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Ocean View Grande
    Bedding: 2 double beds, sitting area with sofa or sofa-bed.

    Occupancy: 3 Adults + 2 Children or 4 Adults
    (Minimum occupancy: 2 Adults + 2 Children or 3 Adults)
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Junior Suite Ocean Front
    Bedding: 2 double beds or 1 king size bed, sitting area with sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 1 Child or 3 Adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Suite Ocean Front
    Bedding: 1 king size bed, integrated lounge area with sofa-bed.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • Junior Suite Ocean Front - Elite Club
    Bedding: 2 double beds or 1 king size bed, sitting area with sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults, 0 Child total 2 Adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Swim-Up Junior Suite - Elite Club
    Bedding: 1 king size bed or 2 double beds, sitting area with sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults, 0 Child total 2 Adults.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Suite Ocean Front - Elite Club
    Bedding: 1 king size bed, integrated lounge area with sofa-bed.

    Occupancy: 3 Adults, 0 Child total 3 Adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Accessible Junior Suite Garden View
    Bedding: 2 double beds, sitting area with sofa.

    Occupancy: 2 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Flat Panel Television Including HD Channels
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Separate tub and shower
  • Junior Suite Partial Ocean View
    Bedding: 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.

    Additional amenities: Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Iron and Ironing Board
    • Satellite radio
    • Wireless Internet Access
  • Swim-Up Jr Suite +18YR
    Bedding: 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults or 3 Adults.

    Additional amenities: Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • Barber shop*
  • Beauty shop/salon*
  • Bell staff/porter
  • Car Rental Services*
  • Concierge desk
  • Currency exchange*
  • Dry cleaning*
  • Elevators
  • 24-hour front desk
  • 24-hour security
  • Barber shop*
  • Beauty shop/salon*
  • Bell staff/porter
  • Car Rental Services*
  • Concierge desk
  • Currency exchange*
  • Dry cleaning*
  • Elevators
  • Gift/News stand*
  • Ice machine
  • Laundry/Valet service*
  • Lounges/bars
  • Medical Facilities Service, Offsite*
  • Parking
  • Restaurant
  • Tour/sightseeing desk*
  • Umbrellas
  • Wireless internet connection in public areas

* Fees may apply

On-Site Recreation
  • Children's program, onsite
  • Fitness center on-site
  • Pool
  • Solarium
  • Spa *
  • Volleyball
    Beach volleyball.
  • Water activities
Off-Site Recreation
  • Golf *
    -This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.

* Fees may apply

The Hotel Riu Palace Costa Mujeres, located on the Bahía de Mujeres beach, has spacious facilities, free WiFi throughout the hotel, and the best 24-hour all-inclusive service so that you can enjoy your holiday to the utmost. The extensive gastronomic offer, the fun entertainment programmes and our exclusive RIU Hotels & Resorts service will make your stay unforgettable.



Property Information

Last Renovation: 2018
Total available rooms and suites: 670
Blvd. Costa Mujeres, Costa Mujeres, QR, 77400, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4998 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice Family Friendly Resort

    I've stayed at many RIU properties and this one is average at best. Not bad just not the best one I've stayed at. Check in and check out was smooth and easy. Our room was okay but there were noticeable things that need attention. Housekeeping did a great job and were always friendly. The grounds are nice but most of the main areas such as hallways and common areas need a refresh. Pools were clean and well maintained. Service was very good from top to bottom. The swim up pool bar staff was awesome. Every employee we interacted with was great! The beach is nice and the waterpark was very clean. Food was average. A few things were really good but sadly the meal I was most looking forward to, the lobster dinner at the Steak House was not so good. The lobster was like hard rubber. The Italian restaurant was very good and the Mexican restaurant was delicious! This RIU is not a bad resort but it needs some freshening up. All in all its a nice family friendly resort.

    Oct 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect, everything is great

    Enrique at the beach was a perfect waiter, allways in touch with our need. 5 stars !!

    Oct 22, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Activity and entertainment update

    Over all it's a great Adult only resort. I noticed that entertainment is quite repetetive. I really would suggest some fun nights for older couples, as the dominant vacationers. An outside night of 70 discos, a waltz night and younger ones could enjoy as well. The 11 - 2 pm club is a total disgust in appearance and activity. Hand out a review cards and suggetions for this club.

    Oct 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Worth the money!

    Wonderful! The staff, the food, cleanliness, absolutely amazing!

    Oct 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu palace costa mujeres

    Riu always good place to stay beautiful beaches nice pools good animation Service from the people is great are very nice with breakfast as specially Alberto Had a great stay

    Oct 20, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 35.19 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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