Opening late fall 2022! The all-inclusive, 24-hour Riu Palace Kukulkan is located in the heart of one of the biggest tourist destinations in Cancun. The property is situated on a dazzling stretch of white-sand beach and is framed by tropical vegetation and clear turquoise water.


Enjoy a day of relaxation by indulging at the Renova Spa, with a variety of treatments to choose from. The hotel also offers a sauna, jacuzzi, and swimming pools, where sunbathing with a cocktail in hand is a must.


The renowned all-inclusive program invites you to taste a huge variety of dishes, from local to international recipes. The themed restaurants have a wide variety of options, including Japanese, Italian, or Mexican.


Staying fit during your vacation is possible thanks to the fitness center, volleyball, and non-motorized water sports like kayaking and snorkeling. Adults won't feel bored thanks to live shows, music, and other entertainment both day and night. 

Location

Beach
Cancun International Airport : 12 miles

Property Information

Year Built: 2022
Total available rooms and suites: 428

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1173 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing Experience

    My stay at RIU Kukulkan was amazing. From the service to the staff everything was incredible. Everyone went above and beyond. Thank you to the concierge for being able to put together the birthday surprise for my best friend. The bartender's were amazing as well.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Surprisingly, nice property!!!

    I wasn’t expecting a lot from this property. They surprise me with an absolutely amazing visit! extremely clean, with an amazing staff. We definitely stay here again. The location is one of the best in Cancun; a prime stretch of beach across from a major shopping area

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxation at its Finest

    The resort is well laid out with 4 pools on the beach. It is very clean and staff is welcoming and helpful. Victor was an exceptional bellman with our luggage & glass of champagne at check in. The best restaurant was Asian fusion and the buffet has many options for everyone. The drinks were top shelf and the showers in the room were strong! The theme parties were off site at a different RIU. There was a new cocktail featured in the lobby every night and specialty coffees. Our room was ocean front with a balcony to watch the sunrise 🌅 We didn’t upgrade to prestige and feel it wasn’t necessary. It was a very relaxing & quiet resort. We skipped the nighttime entertainment out evenings.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience

    We enjoyed our trip to the RIU in Cancun and will likely return. The staff is friendly, and the quality of the food is excellent.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent 2nd Stay

    This was our second stay at a Riu property, and was even better than our first. The adults only property is notably nicer in terms of design, furniture, and comfort, compared to the other, all ages properties. They made me feel very special for my birthday and surprise me with champagne and a creative birthday decoration. Food was great, no complaints. They went out of their way to make sure that each person celebrating New Year’s with them felt included, had party decor, and enjoyed the entertainment.

    Jan 11, 2025