* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Resort Details
- Various Lounges/Bars• Daiquiri, Lobby bar featuring a mixologist• La Latina, Lounge bar with terrace• Capuchino, Patisserie & ice cream parlor• Mamasita, Swim-up bar• Sports Bar, 24 hours• Pepe´s Food, Snack bar grill
- Various Restaurant1 Don Julio: Main restaurant buffet with live cooking stations2 Sunakku: Japanese a la carte restaurant for dinner3 La Casa De Las Flores: Mexican a la carte restaurant for dinner4 Rossini: Italian a la carte restaurant for dinner5 Krystal: Gourmet Fusion a la carte restaurant for dinner6 Steakhouse: Steakhouse a la carte restaurant for dinner.
- Junior Suite Ocean View Elite ClubBedding : 2 double beds or 1 king size bed.
Bedding is not guaranteed and is based on availability at check-inOccupancy Limit: 3 Adult, 3 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Satellite television
- Shower
- Telephone
- Wireless internet connection
- Junior Suite Ocean Front Elite ClubBedding : 1 king size bed.
Occupancy Limit: 2 Adult, 2 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- Wireless internet connection
- Suite Ocean View Elite ClubBedding : 1 king size bed.
Occupancy Limit: 2 Adult, 2 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior SuiteBedding : 2 double beds or 1 king size bed.
Bedding is not guaranteed and is based on availability at check-in
Occupancy Limit: 3 Adult, 3 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Alarm clock
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior Suite Partial Ocean ViewBedding : 2 double beds or 1 king size bed.
Bedding is not guaranteed and is based on availability at check-in
Occupancy Limit: 3 Adult, 3 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Alarm clock
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- Wireless internet connection
- Junior Suite Ocean ViewBedding : 2 double beds or 1 king size bed.
Bedding is not guaranteed and is based on availability at check-in
Occupancy Limit: 3 Adult, 3 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Alarm clock
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- Wireless internet connection
- Accessible Junior SuiteBedding : 1 king size bed.
Occupancy Limit: 2 Adult, 2 Total
Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.- Air conditioning
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Widescreen TV
- Wireless Internet Access
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand*
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services
- Laundry/Valet service*
- Lounges/bars
- Non-smoking rooms available
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna
- Spa*
- Tour/sightseeing desk
- Wakeup service
- Water sports*
* Fees may apply
- Direct access to a beach
- Fitness center on-site
- Golf *
- Motorized Water Sports *- Scuba diving school- Snorkel excursion- Banana boat- Deep sea fishing- Wave runner- Catamaran- Fast cat- Excursion- Parasailing
- NightclubsOn-site Entertainment:-Daily activities for adults, 7 days a week-Nightly entertainment including live music and Riu theme shows.-Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
- Non-Motorized Water Sports- Sailing- Kayaking- Introductory scuba lessons in pool- Body boarding
- PoolThere are 4 pools on-site.
Elite Club - Exclusive pool area with premium branded drinks. - Sauna
- Spa *
* Fees may apply
Enjoy a day of relaxation by indulging at the Renova Spa, with a variety of treatments to choose from. The hotel also offers a sauna, jacuzzi, and swimming pools, where sunbathing with a cocktail in hand is a must.
The renowned all-inclusive program invites you to taste a huge variety of dishes, from local to international recipes. The themed restaurants have a wide variety of options, including Japanese, Italian, or Mexican.
Staying fit during your vacation is possible thanks to the fitness center, volleyball, and non-motorized water sports like kayaking and snorkeling. Adults won't feel bored thanks to live shows, music, and other entertainment both day and night.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1708 reviews
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Aug 20, 2026Life Saving Experience
A Lifesaving Experience I’ll Never Forget Yesterday, I experienced something I never expected while on vacation. I was caught in a strong riptide current and found myself in a terrifying situation where I genuinely feared for my life. I was panicking and struggling to get back to safety, and in that moment, Juvenal, one of the hotel’s lifeguards, came to my rescue. I cannot put into words how grateful I am that Juvenal was there at exactly the moment I needed help. When you are in a state of fear and panic and suddenly have someone trained, calm, and ready to help you, it means everything. Juvenal didn’t just do his job yesterday — he helped save my life. I will never forget that. I want to sincerely thank Juvenal and the entire hotel staff for having someone there who was prepared to respond when it mattered most. Please make sure Juvenal knows how much his actions meant to me and how grateful I am. I came here for a vacation and never imagined I would leave with a story like this. I’m incredibly thankful to be here, thankful for the hotel, and most of all, thankful that Juvenal was there when I needed him. Thank you, Juvenal. I will never forget what you did for me. ❤️ — Trevor Hunnicutt
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Aug 11, 2026
10/10!!!!
Great service ! 10/10 especially the friendly bartender Alfredo at the Daiquiri bar very attentive and super nice definitely recommend this hotel for everybody looking for a relaxing but yet entertaining vibe drinks were also delicious made with love for sure 💕💕
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Aug 05, 2026Great Resort, minus a couple of snafus!
Stayed for 5 nights in May. Check-in was quick and we had a junior suite with an ocean view. Really lovely room and the view was wonderful. Very nice and clean with pretty pools and a nice beach area. We tried most of the restaurants and the food was good. I can't say I had a superb meal though. I spend all my time at the beach and I was glad there were nice palm trees, I only wished they'd let you pull the chairs out away from the "designated" area so everyone isn't on top of each other. I had a beach massage one of the days and a foot massage another day from the beach vendors. Very good! The beach service was pretty steady although there were times when no one was in sight, and I always tipped. It'd be nice if they came around more often. We went to the shows most nights and enjoyed them. Spent time in the bar area in the evenings too, and the service was great. 2 negatives: one late afternoon, it started to rain so I gathered our things, and I sent my grown daughter who happens to have Down syndrome to return the towels to the booth to exchange for cards. The guy (the younger worker) refused to give her cards. Of course I had to go over and ask why he wouldn't give her cards. He still wouldn't give me cards even when I explained she just returned the towels. We argued for several minutes, while other guests came and returned their towels for cards. Not until I took his name and said I was going to discuss this with a manager did he give me the cards. It was quite upsetting either way as I felt he was discriminating against her. Second, departure morning, I got an email that our flights were canceled. I scrambled to find other flights and we were in a major rush to get to the airport. Obviously super stressful! We rushed to checkout and explained to the desk clerk how we needed to hurry. She refused to check us out because I had left the pool cards in the room. She said she would have to charge me for the cards and we went round and round, with me saying, have someone check the room, we need to leave. This added a whole other level to an already stressful situation. I found it very petty that she could not work with us due to the circumstances. On top of that, the bellman called us a cab who ended up charging me $65 to the airport. I totally got taken but by that point I was so upset I let it go. Other than those unfortunate events, I quite liked the hotel and enjoyed the trip and would probably return.
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Aug 04, 2026
Fun time!
Hotel was nice and staff was helpful. Food was good for an all inclusive! Drinks were great and easy to refill. Clean rooms and spacious. Entertainment was also good. The only complaint I have was transportation - was difficult to book the airport shuttle - we ended up using Uber. That was more an issue with the prebooking than the people on site.
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Jul 24, 2026
Great time
Jhonny and Ramirez were great! Very attentive, great jobs and awesome personality. Also they made TikTok’s with us :)
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50