* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Resort Details
- Black and White Steakhouse
- CapuchinoPatisserie and ice cream parlor
- Don RobertoMain restaurant offering buffet-style dinning and theme dinners served twice a week.
- Fiesta MexicanaTapas restaurant for dinner.
- KrystalFusion restaurant.
- Los ArcosItalian restaurant for lunch and Brazilian Rodizio for dinner.
- SakuraJapanese restaurant for dinner.
- Various Lounges/Bars- Art Deco, Lobby bar
- La Nuit, Lounge bar
- La Terraza, Plaza bar
- Cun, Pool bar
- Can, Swim up bar
- Suite Ocean View
Bedding:1 king bed, plus integrated living area with sofa (not sofa bed).
Occupancy limits: 2 adults, 0 children, 2 total. This is an adults-only hotel; no children are allowed.
Occupancy limits (eff. 12/24/2020): 2 adults, 0 children, 2 total. This is an adults-only hotel; no children are allowed.
- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- 2 Bedroom Junior Suite2 rooms connected through a private hallway with an exterior door
Bedding: 2 double beds.
Occupancy limits: 6 adults, 0 children, 6 total. This is an adults-only hotel; no children are allowed.
Additional Amenities: daily replenished mini-bar and selection of in-room liquors (4 bottles regularly restocked), satellite flat-screen TV, electronic in-room safe. Bathroom equipped, shower, double-sink, vanity mirror, hairdryer and amenities.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior Suite Ocean ViewBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total. This is an adults-only hotel; no children are allowed.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Wireless internet connection
- 2 Bedroom Junior Suite Ocean View2 rooms connected through a private hallway with an exterior door
Bedding: 2 double beds.
Occupancy limits: 6 adults, 0 children, 6 total.This is an adults-only hotel; no children are allowed.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Wireless internet connection
- Suite Jacuzzi Ocean ViewBedding: 1 King bed.
Occupancy limits: 2 adults, 0 children, 2 total. This is an adults-only hotel; no children are allowed.- Air conditioning
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Junior SuiteBedding: 2 double beds.
Occupancy limits: 3 adults, 0 children, 3 total. This is an adults-only hotel.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Wireless internet connection
- Accessible Junior Suite Ocean ViewBedding: 2 double beds.
Occupancy limits: 3 adults, 0 children, 3 total. This is an adults-only hotel.- Air conditioning
- Ceiling fan
- Coffee/Tea Maker
- Dual sinks, hair dryer and make-up mirror in the bathroom
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- Widescreen TV
- Wireless Internet Access
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold*
- Bell staff/porter*
- Concierge desk*
- Elevators
- Exercise gym*
- Free parking
- Gift/News stand*
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold*
- Bell staff/porter*
- Concierge desk*
- Elevators
- Exercise gym*
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive*
- Non-smoking rooms available
- Pool*
- Restaurant*
- Safe deposit box
- Sauna*
- Spa*
- Tour/sightseeing desk*
- Wakeup service*
- Water sports*
- Business Services*
- Internet Access*
* Fees may apply
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *- Scuba diving school
- Snorkel excursion
- Banana boat
- Deep sea fishing
- Wave runner
- Catamaran
- Fast cat
- Excursion
- Parasailing - Non-Motorized Water Sports- Sailing
- Kayaking
- Introductory scuba lessons in pool
- Body boarding - PoolThere are 3 pools on-site.
- Sauna
- Spa *
- Golf *Golf course located within 5 miles of the hotel.
- On-site EntertainmentDaily activities for adults , 7 days a week
Nightly entertainment including live music and Riu theme shows.
Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5569 reviews
-
Oct 03, 2026A good time but……..
Let me start with the positives. The food for an all inclusive is outstanding. Over 11 nights we never had a bad meal the whole time we were there. The staff are friendly and work extremely hard and should be applauded. There simply aren’t enough of them to provide a 5 star service. Waiters around some of the pools and the beach are sporadic, at best. Wait times in the Krystal restaurant resulted in the worst service of all. Twice we came back up to our room at 4pm and had to request a room clean. Which took a further hour despite cleaners being on the floor already. The hotel building itself is beautiful. Very art deco feel. The rooms, however are tired. The shower was hanging off the wall, the phone didn’t work, the patio door handle came off and it took 3 days and several requests both at reception and via the app to fix. The pool floors are dirty with chipped tiles which I don’t expect to find in a ‘5 star hotel’. Nor do I expect to find yesterdays snacks underneath the Sun loungers around the party pool. The one time we requested breakfast in our room with a stated time, it failed to appear. More calls to reception who stated there was a ‘glitch’ with the Riu app. There seems to be a lot of ‘glitches’ with this hotel! It finally appeared 2 hours late and the order was wrong. Maintenance of the hotel is not where it should be which is a management and corporate issue. I’ve heard whispers it’s due to undergo a renovation which would make sense, as there is complete apathy in keeping the previously mentioned areas at the premium level they should be. This is an adults only hotel but do not expect it to be all peace and quiet. The party pool is lively and the staff work really hard to ensure everyone has a fun time. There are quieter areas too for those who don’t want to spend the day slowly getting drunk. Overall, this is far from a bad hotel. It’s let down by things that could, and should, be addressed by RIU. It’s a 4 star hotel at best so remember this when you are booking. Finally, if you want to keep your room, be prepared to pay $20 an hour for the privilege. I would have expected some leniency to be applied for the sake of an hour, especially with the above problems experienced. But reception is very robotic and appears to have no leeway to use their discretion. Would I come back? For the food and the lovely staff who try their best to make everyone happy, yes. The sad thing is, it wouldn’t take much to get to 5 stars without a little investment in the right places. Wake up Riu!
-
Oct 03, 2026Love love love this hotel!
I just love this hotel! This was our 4th time going. I have stayed elsewhere and it did not compare to Riu Las Americas. Service is 5 star. Such a clean hotel, everything sparkles.
-
Sep 23, 2026
Not my first time here, nor my last
This was not our first time at this Riu. We reserved an oceanview suite, which had 2 rooms. The family area had no view, but the bedroom view offered a beautiful view and balcony. We loved Catalina, who greeted us daily in the buffet area. The Italiano Restaurant offered the best food. I ordered the filet, and he ordered the lambchops. Michelin chef in my opinion. Edgar was our server. Bring lots of 1 and 5s for tips.
-
Sep 22, 2026
Lovely experience
Beautiful location and a fab hotel couldn’t fault it. The staff are amazing except one particular waitress who was very rude. Then the couple on the next table had the same experience with her.
-
Sep 21, 2026
People make the vacation
Amazing staff. This resort is 6 stars out of 5 because of the people here. Miguel was a shining entertainer!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryWe are excited to announce that the renovation of Riu Palace Las Americas in Cancun will take place from July 19, 2027, to November 27, 2027.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50