Riu Palace Macao  is the perfect place to enjoy an Adults-Only holiday. If you are thinking of a romantic getaway with your partner or laid back vacations with friends, this hotel, located directly on one of the most beautiful white sandy beaches in Punta Cana, is exactly what you are looking for.

Experience the Elite Club by RIU concept with swim-up rooms in premium locations and additional perks.

Lounge by one of the pools sipping a cool drink, enjoy sunbathing on the beach or have a relaxing massage at the Wellness Center. For the more active guests the hotel offers a variety of watersports, RiuFit activities and a Gym as well as  3 Tennis courts, a multipurpose sports court and the Riu Splash Water World water park in the resort.

6 restaurants and 8 bars offer everything from snacks to fine a-la-carte dining options. And don`t forget to try a handcraftedcocktail from the Mixology Cart.

Evenings at the hotel are filled with lively entertainment, shows and music. Dance the night away at Riu Pacha nightclub and Riu Party events in the resort.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 1994
Last Renovation: 2023
Floors: 4
Total available rooms and suites: 476

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Minimum Age requirement is 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

Hotel Spring Break Policies - 

This hotel does not accept any Student/Spring Breaker Groups at any time.  


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6445 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic break in the Caribbean

    Fantastic hotel, wonderful staff who can't do enough for you. Spent 10 days here it was so relaxing. Bar areas well set out, Cubano bar was air conditioned too so that was lovely. Restaurants were good and very well stocked at all mealtimes. Rooms very good Size and well equipped.

    Dec 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Rui Hotel

    The main highlight of this visit was the staff and how friendly, helpful and around a please to be around.

    Dec 02, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice relaxing vacation

    The hotel and the property are very nice, on a smaller side, but clean, well designed and everything is very conveniently located. Rooms are modern and recently renovated, through the hotel building has a lot of wear and tear signs.swimming pools are on a smaller side and just your regular rectangular shape, nothing to write home about . The beach is wonderful with soft sand,very wide and lots of mature and younger palm trees, lots of chairs . food was above average for an all inclusive with an excellent buffet choices and 4 a la carte restaurants. We didn't like the fact that we couldn't go and dine at the other Riu Palace resorts in the complex, you are only allowed at lunch , but not dinner, limiting our dinning options. All in all it was a relaxing vacation for us, a little bit on the boring side at this hotel, where most of the entertanement was at night time but not too much during the day.

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent. Don't believe the bad reviews

    From start to finish this was an excellent holiday. Was a bit worried after reading some reviews. I think people either expect too much or are reviewing the wrong hotel! The disappointing thing was the weather wasn't as expected and you can't do anything about that. We had more rain than would have liked but plenty of bars to sit in or games to hire. The staff, from bar, restaurant, to cleaners, always greeting you with a smile. Our room cleaner was excellent. Our favourite restaurant waiter was Roosevelt in the buffet restaurant. We tried the steak, Italian and Krystal restaurants. All excellent fine dining food with amazing service. The pools were lovely, wasn't keen on the swim up bar, too noisy for us. Had a fantastic room with huge balcony. Yes we took damp rid bags and they worked. I am a very fussy eater and I managed to find something at breakfast, lunch and dinner and snacks in between. We even tried room service which although limited was still excellent and nice to eat on our balcony. The outside entertainment shows was some of the best we have ever seen and the resident entertainment team were always giving 100%. The only moan we had was the ice machine on the landing wasn't working and we reported it several times. Luckily we took a huge flask and filled it at the bar before going back to our room. Needed this for the lovely gin in the optics. The mini bar was filled every time we asked for water, beer or mixers. Would we go back - absolutely; can't wait. Might make it December to try for better weather.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu 2024

    We loved our trip.. the food was top shelf and the staff were all excellent. We liked that we could visit the other RIU hotels

    Nov 23, 2024