Resort Details

Dining
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only. Reservation required.
  • Kabuki
    A-la-carte restaurant serving Japanese cuisine. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Patio
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Various Lounges/Bars
    - Cubano Lobby Bar: NEW Mixologist at lobby bar featuring a daily signature drink
    - The Colonial Lounge Bar
    - Sports Bar (24 Hrs)
    - Joe´s Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Coral Poolside Bar with Swim-up Bar
    - Elite Club Lounge
    - Eltie Club Beach Bar
  • Volare
    Italian a-la-carte restaurant with starters and dessert buffet. Dinner only.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Hairdresser/barber†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Parking
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Free wedding Collection is available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com.

    To reserve your Wedding Collection, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Gambling †
    Drinks are not included in the Casino.
  • General
    - Multipurpose Court
    - Splash Water World acuatic park in the resort
    - RiuFIT activities including aqua-aerobics
  • Gym
  • Non-Motorized Water Sports
    Windsurfing, kayaking, bodyboarding, small catamarans, snorkel gear, 1 introductory scuba lessin in the pool.
  • Pool
    Number of pools are - 4.
  • Shopping †
    Shops (Shops in the resort)
  • Spa †
    - Steam Bath
    - NEW Spa for all guests in the Punta Cana RIU Complex.
  • Tennis court
    There are 3 tennis courts.
  • Volleyball
Off-Site Recreation
  • Golf †
    -There is a golf course located within 1 mile of the property.
    -This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. for an additional fee. They are not under RIU responsibility
On-Site Attraction
  • On-site Entertainment

    - Daytime entertainment programme for adults (daily)
    - Live music, Riu evening programme or shows (daily)
    - "Pacha" discotheque (open every night, drinks not included)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6744 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best trip

    Entertainment was amazing, food was amazing, service was amazing, and staff were amazing! Only complaint was the beach (lots of seaweed), but if you are more of a pool person then this is the perfect place to vacation!

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved it . Fabulous hotel

    Fabulous hotel Great food ,plenty of choices Rooms were lovely Very clean Excellent service Beautiful location and beaches are stunning .

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Fun with Family and Friends

    We had a fun time celebrating with 21 people. Staff was amazing, rooms were nice, food could be better.

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Resort Ever

    Since 2020 I have been regularly going to the Palace Macao, the last time was last month, the rooms are always clean, the food is excellent and fresh every day, the staff is very kind and professional, a beautiful beach, what else? Thank you Palace Macao, we'll see you in January Dellanirys & Giovanni

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    The worst hotel I’ve ever stayed in

    Visited this hotel June 2025 for my honeymoon and what sheer disappointment I have came home feeling. Basic room necessities constantly cutting out, some nights not being able to take a shower after all day round the pool due to no running water. The pool was not cleaned every morning and most days the dirtiness of the pool was so visible. The locals down the beach most nights selling drugs not making it discrete even with children around. Some hardcore partying going on around the pool all night to the extent guests were passed out drunk around the pool at 7am surrounded by every empty drinks cup that had being there all night. Trying to get maitenence to attend anything in the room was just the same as talking to a brick wall. The only all inclusive holiday I’ve being on to come home with a lot of weight loss due to not being able to keep any of the food down. Walked into the RIU party one evening witnessed 2 people having sexual intercourse in the swimming pool, walked straight back out of the party. To say this is a reputable hotel I will never again stay at a RIU resort, I most definitely don’t want to come back to the Dominican Republic. Honeymoon ruined.

    Jul 01, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryMinimum Age requirement is 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Hotel Spring Break Policies - 

    This hotel does not accept any Student/Spring Breaker Groups at any time.  


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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