Riu Palace Macao - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6958 reviews

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  Boring

  Here now cant wait to go home entertainment none existent , 1st week was lovely but 2 weeks is to much ,staff are lovely don't get me wrong but its absolutely boring in the evening

  Sep 24, 2026
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  Nice hotel- excellent staff

  Very nice hotel and holiday. Stayed here several years ago and the hotel is vastly improved. Room was beautiful, spacious and our oceanfront balcony was enormous. Hotel is nicely laid out and very clean. The staff are friendly and helpful and much nicer than at the Bavaro where we stayed last year. Food was generally very good and buffet was never busy. No problem getting in to any of the restaurants at night. If you are contemplating the Macao or Bavaro the Bavaro is much busier and the buffet there is hectic and restaurants at night difficult to get in- we went for lunch one day and were glad to return to the Macao. The only thing that we did not like - which you cannot blame the hotel for - were the loud Americans in mostly the bar pool but on a couple of days they came around the other pool and they could be very loud and drunk- but that’s their way of holidaying- just wish they could just talk to their friends and not shout. It was very very hot and the water in the pools by the afternoon was too hot and so not nice and some sort of water cooling system would have been great. Plenty of sun beds and umbrellas around the pools and cabanas. Waiter service around pool was mostly good. Beach was nice with sun-beds and palm trees for shade. A generally nice relaxing hotel stay with on the whole good food, good drinks and excellent service- particular shout out for Elvin who was excellent. Shows at night generally very good but the entertainment team need to realise that it’s an adult hotel and not Riuland and realise that not everyone wants to play with balloons after every show- similarly during the day we don’t all want to play games - so entertainment team judge your audience. We would return to this hotel and feel that the Dominican Republic standards have improved over the years on the food and drink side but be aware there can still be shortages of supplies which can be annoying e.g. no bacon at breakfast and coke/Pepsi products out of stock. So in summary we would recommend this hotel and just avoid the party pool and Riu parties off site if that’s not your thing.

  Sep 23, 2026
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  One of the best RIUs

  We have stayed at many RUIs over the last 6 years. This is up with the best. Refurbished and rebuilt 3 years ago, it’s not as big as the other 3 RUIs in this cluster, but it feels more exclusive. Staff are all polite and work hard. Food is good for an all inclusive and evening entertainment is pretty much the same as other hotels of this brand. As with all RIUs, the music from the pool area can be a bit loud and annoying, but this applies to all we have visited. Plenty of sunbeds especially on the beach, and drinks delivered to the beach by waiters. Good coffee shop open 7- midnight.

  Sep 17, 2026
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  Riu Palace exceeded my expectations

  My wife and i just returned from a glorious week from this stunning resort. Everything was perfect, from the delicious food to great service from the wait staff who always had a smile on their face and were more than willing to cater to your needs. Special shoutouts to Ramon the bellboy who went above and beyond to find us a beautiful room after the first 2 smelled a little musty. Also, special shoutouts to Ozuna, Roosevelt and Bartolo who were excellent wait staff. I would highly recommend this resort to anyone who is thinking of going. You will not be disappointed. We already planning to return in the near future.

  Sep 15, 2026
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  There are better rius

  Currently here now have stayed in many rius in several destinations and got to say up to now this isnt ticking many boxes Food hit m moss especially at breakfast be eaerly or go without certain items The drinks waiters at night and around beach and pool deserve every tip they get know what everyone has . Now for entertainment shows at noght ate some of the best we've seen Day time ha ha ha if you dont live in the pool bar or are over 40.forget it I have just this minute witnessed a member of the animation team spend half an hour with some young couples literally on the next beds to us and despite trying to ge her attention she just walked away

  Sep 02, 2026