Riu Palace Maspalomas

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4157 reviews

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  First class hotel

  Just back from a wonderful holiday at the Maspalomas. Friendly staff and an excellent selection of food at breakfast and dinner.

  Aug 28, 2026
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  Superb

  Can’t think of anything negative to say about this hotel! Scrupulously clean, friendly and attentive staff in all areas, great food selection, evening entertainment each night, no trouble accessing sunbeds, no muzak apart from in the lifts…a proper adults only hotel geared at having a rest. If you want party-central it’s probably not for you but that doesn’t mean it’s boring. We will certainly consider going again. It IS in a quiet part of town with not much in the immediate doorstep but the local buses are great and you can walk to the bigger town across the dunes in around 45 minutes. We needed a pharmacy while we were there (nothing urgent) but neither of the local ones were open over two days of us trying, so I do recommend you take all the meds you need (even ibuprofen etc) as you can’t get them anywhere else. But, a solid recommendation for this hotel!

  Aug 27, 2026
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  Cannot be beaten

  Nothing is too much trouble for any of the staff. All staff go the extra mile, always attentive, never have to wait to be served both in the restaurant or bar. Room maids have high standards. Antonio on reception very welcoming on arrival and Adam ( sailor man) always a smile on his face when greeting us.

  Aug 22, 2026
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  RIU Palace Maspalomas excels

  An excellent experience. This was the second time we went in the space of a year. This time was even better. Spent most of the time by the quieter pool this time. Very relaxing. Thank you to all of the staff who looked after us.

  Aug 19, 2026
• 

  Peace and Quite - Relaxing

  This hotel was very clean and very grand in nature with lovely staff and guests Everywhere is spotless, especially the pool area so congratulations to the cleaning staff for doing a fantastic job. From the moment we arrived the hotel reception staff were great and offered us a glass of champagne and checked us in. As we were late they had prepared some food for us in the restaurant although it was closed for the night. The front of the hotel and inside is impressive but really comes to life when you go out the back to the pool area.. Our room was really nice, we had a fantastic sea view which was beautiful, The large bathroom has big bottles of shampoo and conditioners to use. There was a large tv and sette in the room with coffee and tea facilities and coffee machine .Food was very nice, lots of choice and there was always a table free for breakfast and dinner inside and outside, There was entertainment on at the hotel which was good, The Hotel is right beside the dunes which are fantastic, near to some bars and restaurants and some shops are a short walk away and we got a quick taxi to Melonores which has more and bigger shops restaurants and bars. All the staff were very friendly and pleasant and would go out of their way if you needed anything and the guests that were staying there were all lovely people and nice to chat to , we will definitely stay here again as we are booking for next year and already packed my speedos lol, the hotel is right on the dunes and the beach over the dunes which are lovely and you couldn’t wish for a better location. The hotel and pools are lovely and relaxing and never a problem getting a sun beds - the pool is lovely to relax and quiet and the waiter service first class around the pool. Thanks for a lovely holiday

  Aug 19, 2026