Resort Details

Dining
OnSite Dining
  • Buffet Restaurant
    BREAKFAST:

    - Varied buffet with live cooking station and Cava

    DINNER:

    - Hot and cold buffet starters
    - Buffet with live cooking stations and assorted desserts. - Vegetarian options available
    - Dessert buffet
    - Specials evenings, twice a week
  • Krystal Fusion restaurant
    OPTIONAL DINING (NO ADDITIONAL CHARGE / RESERVATIONS REQUIRED IN ADVANCE):
  • Spanish restaurant
    OPTIONAL DINING (NO ADDITIONAL CHARGE / RESERVATIONS REQUIRED IN ADVANCE):
On-Site Amenities
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Baggage hold†
  • Buffet breakfast†
  • Child programs†
  • Coffee/tea†
  • Concierge desk†
  • Exercise gym†
  • Parking†
  • 24-hour room service†
  • Accessible rooms†
  • Air conditioning†
  • Baggage hold†
  • Buffet breakfast†
  • Child programs†
  • Coffee/tea†
  • Concierge desk†
  • Exercise gym†
  • Parking†
  • Pool†
  • Restaurant†
  • Spa†
  • Wheelchair access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool †
  • Children's program †
  • Gym †
  • Pool †
  • Spa †
Off-Site Recreation
  • Beach †
  • Golf †
  • Water activities †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1404 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very bad food at the buffet!

    Very bad food at the buffet. I dont understand people give this accomodation a good review. The only thing that is good is the location by the beach, and the rooms are oke. Really not a 5 star hotel but 3.5, and even a 3 star hotel has better food than this, scandalous! Even the a la carte restaurant is bad! In the past we have booked more Riu hotels over the world , but never such bad food as this one.

    Jan 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent place to stay

    It’s in an excellent position next to the beach and handy for local bars and shops. The staff are very helpful and friendly. The food in the buffet is varied and good. The two speciality restaurants need booking early and are good. The rooms are excellent and the bathroom and shower are good. My only complaint is trying to get hot coffee at breakfast. They preload insulated jugs and leave them at various stations around the restaurant. When they get to the table they are generally Luke warm and we did send a couple back when it was just too cold o drink but that was tedious. It amazes me that more people do not complain about the coffee

    Jan 17, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Second wonderful visit

    A second wonderful visit to our favourite hotel. We were celebrating our Golden Wedding Anniversary and nothing was too much trouble for the staff. It was lovely to see a place which is able to keep their staff from year to year. It:s also great that we were no longer being charged for a safe. A couple of extra cocktails for us!

    Dec 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect short getaway

    Lovely clean, modern hotel and the staff were All very friendly and polite. Amazing choices at breakfast, which was included in the price. Right at the beachfront so an ideal location.

    Nov 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Oasis Retreat

    If there was one thing I would improve on this hotel it is to get another British channel! I cannot rate the hotel,cleanliness,staff,quality of food and choice high enough, it’s been a fantastic experience for our stay and I would definitely recommend anyone to stay here, it’s our first time in Gran Canaria and the hotel is situated on the extremely busy beach area but don’t let that put you off as it is set well back and is peaceful and quiet. The beach itself is huge and is immaculately kept, access to the beach is private and the door is operated by using your room key. I’m not writing anymore as I would be here all day…do not hesitate to book this hotel…and we will definitely be back. Well done Riu staff😊

    Nov 21, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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