Opulence redefined, this all-suite resort provides the perfect escape for luxury travelers and couples looking to tie the knot. Fronting Riviera Nayarit’s popular Flamingos Beach, guests are treated to 24-hour room service, romantic wedding packages, a wide variety of upscale restaurants and bars, inspired spa services, spacious suites, an 18-hole golf course nearby, entertainment throughout the day. Escape the hassles of everyday life during visits to this distinctive Mexican getaway.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2008
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 445

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The hotel will transition to an Adult Only property in December of 2023.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6551 reviews
  • 5.0 star tripadvisor rating
    We enjoyed a wonderful stay at the Riu Pacifico in Nuevo Vallarta

    Great stay overall. This resort was recently renovated and converted to an adult only hotel and this added to our positive experience. Food was very good, facility is in great shape. The only opportunity for improvement we see is to be more attentive to the needs of those with allergies.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Fantastic vacation

    We were exceptionally happy with our vacation. The Palace really was a palace. The restaurants were amazing and the pools were so very relaxing. The staff were the stars of the whole thing and we felt so welcomed.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Above average stay!

    We had a good time at the Riu - the deal we got was amazing for the price as well. Ocean view room but I wouldn't pay extra for that next time as the regular rooms have a view they are just facing the courtyard. I might try Elite next time though. Everything was very clean and they were always cleaning. Pool service for drinks was slow at times so sometimes easier to go up to the bar. We absolutely loved all the chairs and shade. What drives me nuts about all inclusives is lack of pool chairs. This was never the case which was great, always chairs available. Food: One bad meal - food by the pool, barely edible. American Country Sports Bar - great food. Loved the shrimp tacos Krystal - amazing food, love the sparkling rosè, lobster bisque, and short ribs Steak House - filet and lobster were good. Got in right away by getting there at 5:45 Italian - better than other people have said - fettuccine alfredo and chicken parm were great and we didn't have to wait Buffet - very good We wanted to try the Asian place but they said it had a 40 minute wait (and the tables were half empty at the time) No cocktails at the restaurants which was a bummer - only wine Drinks: Impressed - regular rooms allow top shelf, you just have to ask for it. Patron skinny margaritas by the pool were great. While I wouldn't call this Secrets comparable in general, the food was better than a lot of Secrets we have been to. I would visit again for sure!

    Apr 14, 2024
  • 5.0 star tripadvisor rating
    Beautiful Palace hotel

    The nicest Palace hotel we have stayed at in Mexico, food ,service, rooms the whole resort has been updated .It was perfect pools renovated beach is very good, premium brands of liquor and international beer ,the sports bar was the best real pub food not just snack food all the Riu sports bars need to be upgraded like this one, we stayed at Riu Palace Peninsula in Cancun it was nice but not as good as the Pacifico and we stayed at the Riu Palace Mexico in Riviera Maya that was terrible compared to either the Peninsula but the Riu Vallarta was very good too up the beach from the Pacifico and much better than the Palace Mexico. We would return to the Peninsula and Vallarta but never the Palace Mexico unless it was renovated and maybe new management. We booked the Riu Pacifico for 2025 it was the best?

    Apr 11, 2024
  • 5.0 star tripadvisor rating
    Amazing Return Visit

    I have stayed at this hotel 5 times now and have just returned from my first visit since the hotel has been newly renovated. We always planned to come back but since TUI are stopping flying to the Pacific Coast from the end of April our return was quite last minute as we wanted to experience the hotel before direct flights from the U.K. ceased. The hotel check in was quick and Seamless. I am a RIU Class member and had emailed ahead with my room preference. We were given 7075 limited sea view the room was on a high floor in the direction we had asked for facing south towards PV with no one overlooking us. The beds are now really comfortable as are the pillows much better than before. You can also now directly stream from your phone to the new large TV’s. The bathrooms are also a big improvement in before. You can order your water any extras and mini bar refills on the app. I asked for the room to be cleaned at a certain time each day via the app and every time I came back it had been cleaned. The pool areas are lovely. The quiet pool is the best. The swim up pool is lovely but very loud all day. We tended to go on the beach where we were served drinks on the beds by the great staff. The food is now even better than before. Blackberries, blueberries, raspberries and strawberries for breakfast not just the cheaper fruit. The food variety for all meals was varied and the quality good. I have also stayed at Secrets Vallarta Bay and have to say since the renovation here the food quality has surpassed there. The renovated a la cartes are great. The Italian was lovely. The reception area is now a hive of activity since the addition of the Daquiri bar. Carmen there is amazing. Ask for a grasshopper martini they are amazing and she does amazing shots, lemon drops and others off the menu. A credit to RIU. We got Ubers down town around 420 Pesos. Even though there will be no direct flights from the U.K. I will be back by changing in the States or Canada.

    Apr 10, 2024