Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2886 reviews
-
Oct 07, 2025One of the worst AIs I've been to
I booked this hotel based on reviews, but unfortunately it looks like you can’t always trust them as many people don’t travel that much and can’t compare it to other places. The main reason I booked it, was the easiness to book restaurants and that wasn’t the case once I got there. It’s an okay place if you can’t afford much (the price we booked it for was reasonable) but if you can afford more and you are used to luxury AI, you will completely dislike this place. You basically get what you paid for in this place. Good: They have beach service so everyone gets an umbrella and chairs on the beach The water is very nice, blue color, not green, and very clear Taxi was $55 one way Entertainment is good Most rooms are ocean view, the ones in the back of the building don't and they also don't have balconies They have a 24 h bar that serves coffee and snacks Bad: Literally everything else You can't book restaurants until you get your room number; after that you can't find anything available for 2 days and the steak house is hard to book regardless of the dates. If you have a 4 days vacation, you will only get to dine at two restaurants and it will most likely not be the steakhouse Not all restaurants are good, Crystal was not my cup of tea and the Japanese one is just okay Buffet was barely edible for me, I ate toasted bread with butter for dinner one night when we could not get a restaurant reservation; food was simply not good at this hotel It's a hotel on the beach not a resort You can only get 1 appetizer, 1 entree and 1 desert at restaurants Not the best crowd The beach is loud and busy, chairs are close to each other and they smoke non stop on the beach. or if it’s not that, then you smell the grill smoke or the gas from the 12 jet skis or the banana boat Drinks are okay - especially if you tip You can walk to Atlantis and there is a market next to it and a marina - very nice area The room smelled really bad The AC made a terrible noise making it impossible to sleep Personally, I will not return, but if you're on a budged, you might like this place.
-
Sep 29, 2025Terrible-warning DO NOT STAY HERE
I recently stayed at the Riu Paradise Island Bahamas with 4 other couples. We all booked ocean view suites. Upon checking in and going into my room, I had thought there was a mistake. There was no ocean view but a view of an old roof and a sand lot. If I leaned my whole body over the balcony and craned my neck to the left, I could see a sliver of water. When I called the front desk to find out where the misunderstanding took place, they told me that this is what constitutes a partial ocean view. I asked for a room change but they refused. That evening I stopped by the desk and told them how unhappy I was with the room and the nice man told me they could change it first thing in the morning but when they called to offer the change they said I’d have to get all of my stuff out of the room and wait until after 3:00 to get a new room. I declined being homeless for the day. To top it off, we found a cockroach in our room. Most of our friends had issues with their toilets. The drinks were terrible. There were a few very friendly staff members like Iris at the buffet. There was a storm while we were there and the hotel was not equipped to handle the rain which I find astounding considering it’s the Caribbean and they withstand hurricane season every year. The roof was caving in and leaking all over and towels lined the puddle-filled floors on the last day. I would never ever stay here again and I am hoping this serves as a warning to others planning on staying here.
-
Sep 28, 2025RIU resort first visit
Took our first trip to the Bahamas and stayed at the Hotel RIU on paradise island. The customer service was outstanding, and made us feel completely relaxed. While I do t feel the buffets were up to par, it was below average as the food was either over cooked or out of temperatures to be appetizing. The drinks were great and kept on flowing. Not enough beer choices, but I think that's an island issue.They did have a beautiful beach and the pool was nice. The room service food was stale, so order if you have no other choices. My biggest bit of advice is to make sure you bring alot of smaller denomination bills for tips. Dropping a 20 for every interaction can be extremely expensive. Some staff deserved a 20, while others would be worth a 5 or 10. Keep in mind that gratuity and VAT is included on almost every expense anyway. The hotel definitely needs a refresh for what they charge, but overall a 7 out of 10 star rating.
-
Sep 27, 2025RIU Palace is the place to go to! 🇧🇸
Me and a friend stayed at the RIU Palace hotel Bahamas and loved every second of it! The staff on arrival were friendly and offered us complimentary champagne. Once we headed to the room we had a Junior Suite with an ocean view with two small double beds which was very spacious and stunning views. Nothing was wrong at all with our room. The food in the hotel was incredible although booking the restaurants was a bit difficult. The buffet was amazing all the food you could think of was there so you can’t go wrong and that goes for breakfast, lunch and dinner too. Some days we would have excursions and wouldn’t get back till late evening so it was nice to know that we had the buffet to go to. The staff at the Hotel were just amazing couldn’t have ask for better staff at the RIU Palace. Day or night they would always have a smile on their faces when greeted. Even bar staff were always a laugh at the pool bar and inside bar. The drinks they made were really good and such a good drinks menu to choose from. All together I would recommend this RIU Palace Hotel in Bahamas to anyone never a dull moment!
-
Sep 20, 2025
Great place for the money
Clean hotel. Staff was amazing, minus a few grumps. Drinks were on point. Some remodeling outside the balcony being done. I will say the view from our balcony overlooked another hotel under construction, was kind of an eyesore. The food at the buffet was amazing. The few restaurants inside you had to make reservations for, menu was not so great. Would definitely come back!